hrbp accessibility program manager resume example with 19+ years of experience

Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • Home: (555) 432-1000
  • Cell:
Professional Summary

Talented professional considered knowledgeable leader and dedicated problem solver with a winning spirit. Brings 19 years of valuable expertise to forward organizational objectives. Attentive to detail with experience in coordinating projects, programs and improvements. Consistently adaptable, possesses an advanced understanding of customer and team needs.

  • Team Leadership
  • Administration and Reporting
  • Public Speaking
  • Change Management
  • Employee Engagement
  • Leadership Development
  • Manage Programs
  • Excellent Communication
  • Organizational Development
  • Design And Implementation
  • Critical Thinking
  • Succession Planning
  • Workforce Planning
  • Employee Relations
  • Strong Analytical Skills
  • Coaching Leadership
Work History
HRBP - Accessibility Program Manager, 09/2017 to Current
Department Of JusticeLouisville, KY, Houston, TX
  • Accessibility Program Manager and Human Resources Business Partner IAH, HOU, Ellington Airfield and new Houston Spaceport
  • Created and utilized KPI's to identify gaps to improve business units HR related issues (talent management and employee engagement)
  • Made significant developments in Organizational Employee Engagement and Culture Development by improving data reporting and communication by identifying and implementing new assessments to aligned with employee needs with strategic initiatives (increased feedback scores by 58%)
  • Monitored progress of architectural barrier compliance programs, using and applying state and federal regulations, funding documents and other program material.
  • Orchestrated smooth and efficient Accessibility program development by collaborating cross-functionally across departments.
Senior Enlisted Manager, 07/2003 to Current
United States Navy, USNCity, STATE, Various
  • HR Department of 1, Performed all administrative support and personnel management providing to service members, administering retention contract options, reenlistment bonuses and assignments
  • Independently managed China Lake, California's Navy Bomb Squad multi-million-dollar transportation, supply and travel budget
  • Trained Navy Career Counselor, provided professional development options to personnel to further education and training in accordance with applicable Navy policies and procedures
  • Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
Management Analyst, 09/2017 to 09/2018
City Of Houston - Housing & Community DevelopmentCity, STATE,
  • Community Development Block Grant-Disaster Recovery (CDBG-DR) liaison, provided DR Grant Reporting
  • System technical assistance and guidance to Housing and Community Development Staff
  • Developed and maintained DR data collection process documentation, QPR development/submission process, activity set-up and Action Plan amendment/update processes based on regulation outlined in 24 CFR 570
  • Developed and distributed DR budget and accomplishment status reports weekly, monthly, quarterly, and ad hoc
  • Performed quality assurance reviews to ensure accuracy of information provided for input into DRGR system and reviewed accuracy of DRGR reports prior to submission to Department of Housing (HUD)
Budget Planner/Financial Analyst/Engineering Support, 11/2015 to 08/2017
  • Utilized SAP, Enterprise Resource Planning and Business Intelligence Query systems to provide budget estimation/cost center setup for approximately 1000+ Capital Maintenance and Public Improvement projects for BNSF Railway Engineering Department
  • Reviewed, recommended and adjusted project budgets by providing financial analysis of actual cost versus estimated cost of projects with System/Project Engineers, Budget Managers and Executive Management to assist with fiscal business goals
  • Submitted final budget estimate for fund approval, initiating time-sensitive material requisition and work team mobilizations leading to ultimate project delivery
  • Diligently monitored project start dates twice daily and prepared project estimation and budget transactions within set time limits
  • Prepared critical emergency budgets to quickly facilitate railroad maintenance
  • Consulted with Field Managers to respond to staffing needs quickly, building workgroups when requested and filling positions in accordance with Railroad Labor Union regulations
Master of Science: Organizational Development and Leadership, Expected in 12/2016
University of The Incarnate Word - San Antonio, TX

Licenses & certifications

Veterans at Work - SHRM
Issued Feb 2019

Top Secret Clearance (TS/SCI Eligible) - US Navy
Issued Mar 2016 – Expires Mar XXX2

Disability Sensitivity Training - Airports Council International - ACI World
Issued Nov XXX0

Certificate in Airport Accessibility - Airports Council International - ACI World
Issued Nov XXX0

ADA Coordinator Training Certification Program - University of Missouri-Columbia
Issued Apr XXX1

ADA Coordinator Training Certification Program - Advanced Business Certificate - University of Missouri-Columbia
Issued Feb XXX1

ADA Coordinator Training Certification Program - Advanced Employment Certificate - University of Missouri-Columbia
Issued Feb XXX1

Diversity and Inclusion Certificate - Cornell University ILR School
Issued Mar XXX2

Certificate in Customer Service for Travellers with Disabilities - Airports Council International - ACI World
Issued Aug XXX2

Certificate in Diversity and Inclusion in HR Management - HRCI
Issued Sep XXX2

SHRM Senior Certified Professional (SHRM-SCP) - SHRM
Issued Feb 2019 – Expires Oct XXX5

Employing Abilities at Work - SHRM
Issued Nov XXX2

Bachelor of Science: Business Administration - Accounting, Expected in 12/2015
University of The Incarnate Word - San Antonio, TX

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Resume Overview

School Attended

  • University of The Incarnate Word
  • University of The Incarnate Word

Job Titles Held:

  • HRBP - Accessibility Program Manager
  • Senior Enlisted Manager
  • Management Analyst
  • Budget Planner/Financial Analyst/Engineering Support


  • Master of Science
  • Bachelor of Science

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