HR Specialist Resume Example Military

HR SPECIALIST

Professional Summary

Demonstrated success in training team members, conducting evaluations and reviewing records. Excellent attention to detail and strong organizational skills. Safety-driven and disciplined with a remarkable work ethic.

Hardworking well-qualified combat professional capable of maintaining equipment, completing patrols and briefing leadership. Knowledgeable about risk, safety gear and terrain assessments. Valid SECRET clearance.

Skills

Assisting customers
Managing schedules
Documentation skills
Inspecting vehicles
Pickups and deliveries
Team Management
Supervision
MS Office

Team Building
Communications
Customer Service
First Aid/CPR
Shipment coordination
Safety regulations implementation
Securing loads

Work History

HR Specialist , 03/2012 to 07/2015
Military – Chicopee, MA

Developed disaster and recovery strategy to prepare company for hazardous weather conditions, nuclear accidents and terrorist attacks.
Partnered with senior leadership to establish and develop corporate and HR policies and procedures.
Administered benefits programs, analyzed compensation and other competitive data.
Assisted senior management with making key decisions by developing and submitting performance and compensation reports with status updates and improvement recommendations.
Maximized team knowledge and productivity by effectively training, monitoring and directing employees in application of best practices and regulatory protocols.
Planned, monitored and appraised employee work results by training managers to coach and discipline employees.
Reviewed existing policies and procedures to make recommendations for enhancing work productivity, recruitment, hiring processes and talent management.
Promoted emergency preparedness strategy, including oversight and maintenance of inventory and equipment.
Improved customer service rankings by quickly resolving issues to improve overall satisfaction.
Successfully executed large-scale events designed to increase employee participation.
Completed human resource operational requirements by scheduling and assigning employees.
Sparked productivity by setting up and scheduling appointments.
Implemented quality control to reduce downtime and increase revenue.
Developed captivating curriculum to train new employees on best practices and company protocol.
Improved data collection accuracy by submitting account information with no errors.
Analyzed issues and employed improvement processes.
Efficiently delivered information to management for speedy corrective action.
Provided troubleshooting and technical assistance.

Assistant Manager, 07/2015 to 06/2016
T-Mobile US Inc. – Waterbury, CT

Implemented up-selling strategies such as recommending accessories and complementary purchases to boost revenue.
Applied security and loss prevention training toward recognizing risks and reducing store theft.
Trained and developed new sales team associates in products, selling techniques and company procedures.
Coached employees in successful selling methods and encouraged cross-selling to drive revenue.
Delivered engaging sales presentations to new clients, explaining technical information in simplified language to promote features and increase client base.
Improved sales processes to streamline customer acquisition and onboarding strategies.
Handled all customer relations issues pleasantly, enabling quick resolution and client satisfaction.

Buzzer/Waiter, 07/2015 to 01/2017
Mojo Latino Cuisine – Waterbury, CT

Worked quickly, communicated with other staff and always looked for better ways of completing tasks to improve productivity and keep tables ready for incoming guests.
Transported dirty utensils, dishes and trays to kitchen to support efficient cleaning.
Collected trash, wiped up spills and removed trays to maintain fresh and clean customer areas.
Checked dining area supplies, including linens and wrapped silverware, and replenished low stock.
Improved customer satisfaction rates by answering customers' questions and resolving issues efficiently.
Provided smooth and timely service to customers by providing additional silverware, extra napkins and cleaning spills.
Maintained table settings by removing courses, replacing utensils and refilling beverages promptly and courteously.
Shared knowledge of menu items and flavors, enabling customers to makepersonal decisions based on taste and interest.
Stayed up to date on menu changes to offer current and accurate information, answer questions and help customers select optimal meal choices based on individual preferences.
Performed complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
Used correct cleaning, sanitizing and food handling procedures to maintain optimal protections for customers.
Checked identification to enforce age regulations for alcoholic beverages.

Transportation Specialist, 06/2017 to Current
Military – Fort Hood, TX

Oversaw 3 staff members, boosted productivity and eliminated workflow downtime.
Managed logbooks and controlled building entrances and exits for numerous events, providing security presence for over Hundreds of people.
Provided emergency response security, eliminating hazards and potential dangers.
Performed as fire team member during situational training exercises and all infantry dismounted battle drills.
Boosted operational planning efficiencies, directing dispatch movement for security response.
Implemented project management skills to solve multi-faced problems that impacted executive leaders.
Maintained 100% accountability of all assigned equipment worth more than thousands of dollars.
Removed and unloaded packages from LHS trucks for customer deliveries, using extreme care to avoid damage to goods.
Inspected vehicle before and after every trip and conducted minor repairs, including Oil leaks and Tirechanges.
Secured loads with proper strapping and bracing techniques to prevent damage to valuable assets across 100s to 1000s mile transports in a course of the 3 years.
Operated LHS trucks to tactically tow Hmmvv, LHS and MTV.
Maintained telephone and radio contact with supervisor to receive delivery instructions.
Conducted vehicle inspections prior to and after completing each shift, documenting damage or issues in comprehensive reports.
Completed preventive maintenance checks and basic repairs to vehicles.
Maintained safe driving record by observing all road rules, remaining cautious and alert in unfamiliar areas and keeping control of vehicle at all times.
Fastened chains, straps, covers and binders to secure load during transit.
Conducted efficient cargo transfers to maintain route schedules.
Operated with safety and skill to avoid accidents and delays.
Secured vehicle to tow truck and checked all attachments for safe operation.
Presented clean, neat appearance during every shift to uphold professional company presence.

Education

High School Diploma: General Studies, 08/2011
Crosby High School - Waterbury, CT

Motor Transport Operator Certificate : Transportation And Materials Moving, 06/2017
Transportation Course - Fort Leonard Wood, MO

Human Resource Specialist Course : Human Resources , 05/2012
Soldier Support Institute - Fort Jackson, SC

Resume Overview

Companies Worked For:

Military
T-Mobile US Inc.
Mojo Latino Cuisine

School Attended

Crosby High School
Transportation Course
Soldier Support Institute

Job Titles Held:

HR Specialist
Assistant Manager
Buzzer/Waiter
Transportation Specialist

Degrees

High School Diploma : General Studies , 08/2011
Motor Transport Operator Certificate : Transportation And Materials Moving , 06/2017
Human Resource Specialist Course : Human Resources , 05/2012

HR Specialist Resume Example

Resume Score: 80%

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