Hr Specialist resume example with 8+ years of experience

Jessica Claire
Montgomery Street, San Francisco, CA 94105 (555) 432-1000,
Professional Summary

Demonstrated success in training team members, conducting evaluations and reviewing records. Excellent attention to detail and strong organizational skills. Safety-driven and disciplined with a remarkable work ethic.

Hardworking well-qualified combat professional capable of maintaining equipment, completing patrols and briefing leadership. Knowledgeable about risk, safety gear and terrain assessments. Valid SECRET clearance.

  • Assisting customers
  • Managing schedules
  • Documentation skills
  • Inspecting vehicles
  • Pickups and deliveries
  • Team Management
  • Supervision
  • MS Office
  • Team Building
  • Communications
  • Customer Service
  • First Aid/CPR
  • Shipment coordination
  • Safety regulations implementation
  • Securing loads
Work History
03/2012 to 07/2015 HR Specialist Brightspring Health Services | Eugene, OR,
  • Developed disaster and recovery strategy to prepare company for hazardous weather conditions, nuclear accidents and terrorist attacks.
  • Partnered with senior leadership to establish and develop corporate and HR policies and procedures.
  • Administered benefits programs, analyzed compensation and other competitive data.
  • Assisted senior management with making key decisions by developing and submitting performance and compensation reports with status updates and improvement recommendations.
  • Maximized team knowledge and productivity by effectively training, monitoring and directing employees in application of best practices and regulatory protocols.
  • Planned, monitored and appraised employee work results by training managers to coach and discipline employees.
  • Reviewed existing policies and procedures to make recommendations for enhancing work productivity, recruitment, hiring processes and talent management.
  • Promoted emergency preparedness strategy, including oversight and maintenance of inventory and equipment.
  • Improved customer service rankings by quickly resolving issues to improve overall satisfaction.
  • Successfully executed large-scale events designed to increase employee participation.
  • Completed human resource operational requirements by scheduling and assigning employees.
  • Sparked productivity by setting up and scheduling appointments.
  • Implemented quality control to reduce downtime and increase revenue.
  • Developed captivating curriculum to train new employees on best practices and company protocol.
  • Improved data collection accuracy by submitting account information with no errors.
  • Analyzed issues and employed improvement processes.
  • Efficiently delivered information to management for speedy corrective action.
  • Provided troubleshooting and technical assistance.
07/2015 to 06/2016 Assistant Manager Taco Bell | Denton, TX,
  • Implemented up-selling strategies such as recommending accessories and complementary purchases to boost revenue.
  • Applied security and loss prevention training toward recognizing risks and reducing store theft.
  • Trained and developed new sales team associates in products, selling techniques and company procedures.
  • Coached employees in successful selling methods and encouraged cross-selling to drive revenue.
  • Delivered engaging sales presentations to new clients, explaining technical information in simplified language to promote features and increase client base.
  • Improved sales processes to streamline customer acquisition and onboarding strategies.
  • Handled all customer relations issues pleasantly, enabling quick resolution and client satisfaction.
07/2015 to 01/2017 Buzzer/Waiter Allison Transmission | Michigan, ND,
  • Worked quickly, communicated with other staff and always looked for better ways of completing tasks to improve productivity and keep tables ready for incoming guests.
  • Transported dirty utensils, dishes and trays to kitchen to support efficient cleaning.
  • Collected trash, wiped up spills and removed trays to maintain fresh and clean customer areas.
  • Checked dining area supplies, including linens and wrapped silverware, and replenished low stock.
  • Improved customer satisfaction rates by answering customers' questions and resolving issues efficiently.
  • Provided smooth and timely service to customers by providing additional silverware, extra napkins and cleaning spills.
  • Maintained table settings by removing courses, replacing utensils and refilling beverages promptly and courteously.
  • Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
  • Stayed up to date on menu changes to offer current and accurate information, answer questions and help customers select optimal meal choices based on individual preferences.
  • Performed complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
  • Used correct cleaning, sanitizing and food handling procedures to maintain optimal protections for customers.
  • Checked identification to enforce age regulations for alcoholic beverages.
06/2017 to Current Transportation Specialist Military | City, STATE,
  • Oversaw 3 staff members, boosted productivity and eliminated workflow downtime.
  • Managed logbooks and controlled building entrances and exits for numerous events, providing security presence for over Hundreds of people.
  • Provided emergency response security, eliminating hazards and potential dangers.
  • Performed as fire team member during situational training exercises and all infantry dismounted battle drills.
  • Boosted operational planning efficiencies, directing dispatch movement for security response.
  • Implemented project management skills to solve multi-faced problems that impacted executive leaders.
  • Maintained 100% accountability of all assigned equipment worth more than thousands of dollars.
  • Removed and unloaded packages from LHS trucks for customer deliveries, using extreme care to avoid damage to goods.
  • Inspected vehicle before and after every trip and conducted minor repairs, including Oil leaks and Tire changes.
  • Secured loads with proper strapping and bracing techniques to prevent damage to valuable assets across 100s to 1000s mile transports in a course of the 3 years.
  • Operated LHS trucks to tactically tow Hmmvv, LHS and MTV.
  • Maintained telephone and radio contact with supervisor to receive delivery instructions.
  • Conducted vehicle inspections prior to and after completing each shift, documenting damage or issues in comprehensive reports.
  • Completed preventive maintenance checks and basic repairs to vehicles.
  • Maintained safe driving record by observing all road rules, remaining cautious and alert in unfamiliar areas and keeping control of vehicle at all times.
  • Fastened chains, straps, covers and binders to secure load during transit.
  • Conducted efficient cargo transfers to maintain route schedules.
  • Operated with safety and skill to avoid accidents and delays.
  • Secured vehicle to tow truck and checked all attachments for safe operation.
  • Presented clean, neat appearance during every shift to uphold professional company presence.
Expected in 08/2011 High School Diploma | General Studies Crosby High School, Waterbury, CT GPA:
Expected in 06/2017 Motor Transport Operator Certificate | Transportation And Materials Moving Transportation Course, Fort Leonard Wood, MO, GPA:
Expected in 05/2012 Human Resource Specialist Course | Human Resources Soldier Support Institute , Fort Jackson, SC, GPA:

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Resume Overview

School Attended

  • Crosby High School
  • Transportation Course
  • Soldier Support Institute

Job Titles Held:

  • HR Specialist
  • Assistant Manager
  • Buzzer/Waiter
  • Transportation Specialist


  • High School Diploma
  • Motor Transport Operator Certificate
  • Human Resource Specialist Course

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