Determined Psychology Graduate with a Masters degree and looking for an opportunity to expand my counseling experience. Proven knowledge and skills acquired through work experience.
Skills
Employee relations
Personnel engagement
Communication
Friendly, positive attitude
Supervision & leadership
Customer service
Documentation skills
Good work ethic
Informative lectures
Interactive teaching/learning
Experience
08/2022 to Current
HR SpecialistOffice Of Head Start Interim Managment – Marble City, OK,
Conducted background checks and orientation, coordinating new employee onboarding process.
Assisted candidates with application processes by answering questions about application, performing background checks, providing I-9 forms and handling drug screening paperwork.
Worked cross-functionally to optimize efficiency and execute on HR business processes.
Collaborated with Human Resources Business Partner to develop and execute human resources strategies, enabling business objectives.
Provided essential support to address individual HR needs of employees.
Safeguarded human resource information, maintaining employee confidence and protecting operations.
Identified opportunities to improve HR programs and proposed solutions to increase efficiencies.
Partnered with and supported operators with employee issues including EAP, employee relations, general questions, benefits enrollment, employee engagement activities and job recruitment fairs.
03/2022 to Current
Private Swim InstructorYmca Of Greater Boston Inc – Dorchester, MA,
Encouraged students to build confidence in and out of water by making swimming fun.
Built relationships with parents and swimmers to increase likelihood of repeat business in future swim lessons sessions.
Instructed participants in proper stroke techniques to encourage self-reliant swimming.
Participated in monthly training courses to stay up-to-date in water rescue techniques.
Explained safety rules and procedures regarding activities to patrons and guests to inform and educate.
Recognized danger and reacted calmly to mitigate risk.
Built and established lasting relationships using encouragement and personal support.
Coached and encouraged participants during exercises and routines.
Monitored class participants for appropriate techniques to prevent injuries.
05/2021 to 10/2023
Lifeguard SupervisorGreat Wolf Lodge – Mount Mourne, NC,
Monitored daily pool activities and lifeguard performance.
Supervised lifeguard team of 45 and assigned daily tasks.
Evaluated performance of staff and addressed areas needing improvement.
Oversaw equipment storage space by assigning cleaning and organizing duties.
Approved timesheets for payroll.
Monitored surrounding environment constantly to watch for potential risks.
Recognized swimmers in need of assistance and acted quickly.
Gave thorough and detailed instructions on safety procedures to patrons to prevent accidents.
Administered immediate and comprehensive first aid to injured and distressed patrons.
12/2022 to 08/2023
Aquatics Assistant ManagerLife Time Fitness – Boca Raton, FL,
Supervised lifeguards, maintaining employee files with up-to-date CPR, first aid, AED and spinal injury management certifications.
Performed safety drills and audits with monthly meetings and training.
Conducted lifeguard, swim lesson instructor and safety certification training.
Assigned work to team members and evaluated performance against standards.
Helped recruit, hire and train department employees.
Managed supply inventory for team and distributed resources to meet demand.
Settled disputes or helped solve other customer concerns.
Monitored and controlled expenses according to budgetary guidelines.
Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
Guided patrons to exits or provided instructions in emergency situations.
Monitored pH and alkalinity of water in pool to maintain optimal levels for swimmer safety.
Education and Training
Expected in 06/2023 to to
Master of Science: Health Psychology Northcentral University - San Diego, CA GPA:
Expected in 05/2020 to to
Bachelor of Arts: Psychology Manhattanville College - Purchase, NY GPA:
Power Forward for Valiants, 2016 to 2019
Member of Psychology Honor Society, 2020
Chairman's Recipient
Awarded Manhattanville Grant, Manhattanville College
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