hr spc classification support supporting dea resume example with 6+ years of experience

Jessica Claire
, , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
Home: (555) 432-1000 - Cell: - - : - -

Goal-oriented Human Resources professional with over 7 years of experience in various HR roles. Years of administrative experience excelling at planning, multitasking and completing tasks to accomplish program initiatives. Excelled assisting on projects, achieving continuous improvement and operational excellence. Highly proficient in building lasting relationships with customers and team members to further company goals. Ready to leverage training and experience to take on new professional challenges.

Work History
07/2020 to Current
HR Spc. (Classification Support) Supporting DEA Cirtec Medical Corporation Lowell, MA,
  • Monitor, review and approve all incoming recruitment actions through DEAHire. Notifies and work with mangers on resolving any issues that arise during the review process.
  • Ensures documents for personnel requests are properly submitted and supported by valid PDs.
  • Managed and tracked all actions in the Classification Request Manager.
  • Trained customers on how to submit new actions in the Classification Request Manager, as well as how to monitor their actions.
  • Trained new classifiers how to track and work their assigned actions in the Classification Request Manager.
  • Assigned new actions to classifiers by request of the program manager.
  • Maintained PD library by entering all new and existing PDs.
  • Gave asses to individuals with approval to access the PD library.
  • Communicated with customers to assess and address individual needs, providing timely and quality support .
  • Created monthly PD Digest Reports with all newly classified positions for upper management
  • Assigns new PD numbers for classifiers upon request for new and existing PDs.
  • Created org charts to track progress of classification actions and identify positions with PD numbers.
  • Learned new skills and applied to daily tasks to improve efficiency and productivity.
  • Worked with customers to understand needs and provide excellent service
  • Collaborated with team members to achieve target results
02/2019 to 01/2020
HR Spc, (Contractor) Supporting FSI Cirtec Medical Corporation Los Gatos, CA,
  • Hiring Prioritization Tracking Sheet - tracking all personnel in-processing and out-processing; to include all specialists' positions requirements
  • Completed projects on time and under budget while resolving complex issues for senior leaders.
  • I communicated to the Division Director of Human Resources (HR) and receives day-to-day direction from a Supervisory Human Resources Specialist for specific assignments
  • Advocated for staff members and counsel supervisors to identify and resolve conflicts.
  • Planned and carried out a wide range of administrative and analytical projects that assess overall effectiveness and efficiency of management processes, procedures, and program activities and operations
  • Assisted with strategic Planning to carries out a wide range of strategic planning analyses that evaluate short, mid and ong-term organizational processes, programs, and operations considering established business plans and overall strategic organizational goals and objectives
  • Prepared reports using advanced quantitative and qualitative methods and techniques to evaluate progress in achieving broad business improvements and organizational goals and objectives
  • Assisted in developing new policies and procedures that document changes in operating programs
  • Reviewed and screened applicant resumes to identify qualified candidates.
  • Efficiently delivered personnel information to management for speedy corrective action.
09/2017 to 11/2018
Human Resources Manager Northramp City, STATE,
  • Facilitated onboarding sessions and on-the-job training for new hires, bolstering employee job position knowledge and skillset.
  • Streamlined HR efficiencies, coordinated new hire orientations and provided onboarding and training for new employees.
  • Explained and administered medical insurance, disability and flexible spending accounts.
  • Updated key human resource metrics on turnover and terminations using reporting tools through our database.
  • Managed employee rewards programs.
  • Maintained payroll and benefits for employees in various locations and diminished financial discrepancies through expert program management
  • Performed calculations in overtime, vacation and sick hours to provide accurate data to payroll processing database.
  • Processed payroll garnishments such as tax liens and child support.
  • Calculated deductions and processed payroll for employees.
01/2015 to 07/2017
Human Resources Manager Classic Concierge City, STATE,
  • Handled on-boarding process for newly hired employees, which included distribution of all paperwork.
  • Developed company personnel policies, standard operating procedures and employee handbooks
  • Enforced company policy and procedures relating to all phases of human resources activity and facilitated all new-hire orientations
  • Oversaw hiring, staffing, and labor law compliance.
  • Conducted employment verification and investigations
  • Facilitated the criminal background check process for new hires
  • Managed all aspects of leave administration, including employee notifications and vendor management, disability programs and health benefits
  • Developed innovative new-employee orientation programs, including safety training
  • Acted as the liaison between employees and insurance carriers to resolve problems and clarify benefits
  • Shadowed employees to determine an accurate description of the duties and skills required for each position
  • Processed unemployment claims and acted as the company representative at unemployment hearings
  • Managed payroll for an organization of 250 personnel
  • Oversaw the day-to-day processing of payroll for 250 employees, including review of timesheets and computing pay in accordance with FLSA
  • Monitors participant workflow and behaviors throughout the training process
  • Clearly communicated objectives for all lessons, units and projects to all participants
  • Assessed job applications and made hiring recommendations to bring in top candidates for key vacancies.
  • Addressed employee conflicts with appropriate urgency, following all corporate procedures.
  • Oversaw exit interviews and off-boarding process for resigned and terminated employees.
  • Answered employee inquiries regarding health benefits and 401k options.
Expected in 2022 to to
Position Classification :
Management Concepts - Washington, DC,
Expected in 2014 to to
Human Resources Certificate:
George Mason University - ,
Expected in 2010 to to
Associates Degree:
New River Community College - Dublin, VA
  • HR support
  • HR processes
  • Payroll
  • Compensation and benefits
  • Personnel recruitment
  • Records management
  • Recruitment strategies
  • New employee training
  • Background Checks
  • Specialized HR projects
  • Candidate Sourcing
  • Teamwork and Collaboration

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Resume Overview

School Attended

  • Management Concepts
  • George Mason University
  • New River Community College

Job Titles Held:

  • HR Spc. (Classification Support) Supporting DEA
  • HR Spc, (Contractor) Supporting FSI
  • Human Resources Manager
  • Human Resources Manager


  • Position Classification
  • Human Resources Certificate
  • Associates Degree

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