hr shared services manager resume example with 20+ years of experience

Jessica Claire
Montgomery Street, San Francisco, CA 94105 (555) 432-1000,
Organized HR Shared Services manager possessing strong finance and interpersonal skills.  Creates business partnerships and builds trust with internal teams and employees to create a positive work environment.
  • Vendor management
  • Excellent attention to detail
  • Strong verbal and written communication skills
  • Proven ability to build cross-functional teams
  • Employee coaching
  • Payroll processing
  • Training
  • Budgeting
  • Project management
  • SAP, ADP systems (EV5, Leaves, Reporting, SmartCompliance, Time and Attendance)
03/2015 to Current HR Shared Services Manager Epic Games | Madison, WI,
  • Monitor payroll vendor performance as it relates to accuracy and compliance of payroll/tax processing, leaves administration and call center effectiveness.
  • Oversee operational compliance of 401(k) plan.
  • Oversee internal control and system audits to ensure data integrity and efficient processing of HR data.
  • Promote standardization and best practices across the organization through communication and training.
  • Coordinate and lead annual training for plant payroll specialists.
  • Supervise three direct reports and coordinate work activities relating to payroll, time and attendance, garnishments, and leaves.
  • Lead or assist in special projects including the EV5.04 and Time and Attendance upgrades, the Cleburne attendance project, the Grand Prairie configuration/implementation and the  IIG to JM HR implementation.
10/2014 to 03/2015 Financial Planning & Analysis Specialist Prudential | Glen Allen, VA,
  • Prepared and presented monthly Senior Staff financials to CFO explaining trends and variances.
  • Prepared monthly financial package and narrative for Berkshire Hathaway.
  • Drove operational excellence by leveraging SAP BPC reporting to reduce manual work required to prepare monthly and annual financial reporting.
  • Provided supervisory oversight for weekly and semi-monthly ADP GL payroll processing.

09/2009 to 08/2014 Senior Accounting Consultant Armanino Mckenna Certified Public Accountants & Consultants | Seattle, WA,
  • Finance lead on ADP payroll implementation including coordinating key treasury and accounting project requirements.
  • Managed cross-functional team from HR, IT and Financeon payroll escheatment project to research validity of liability, write-off or escheat over 1200 outstanding checks.
  • Implemented auto-clearing process in SAP for payroll and lockbox accounts in coordination with Treasury, IT and Accounting teams.
  • Maintained ADP GL including user setup, table maintenance and coding changes on earnings, deduction and memo codes.
  • Supervised weekly and semi-monthly payroll transactions and SAP uploads.
01/1996 to 04/2007 Accounting Analyst (Part-time) Twitter | Berlin, NH,
  • Prepared retiree medical and pension plan financial statements and worked closely with external auditors on plan audits.
  • Prepared all incentive compensation related disclosures and reporting including Long Term Incentive plans, deferred compensation and executive bonuses.
  • Completed phenolic billing for final class settlement.
  • Prepared consolidated SFAS 109 tax accrual disclosure including quarterly and annual consolidated book tax calculation and all related SEC disclosures.
  • SupervisedU.S. subsidiary tax calculations and account analysis, calculated plan tax rates and analyzed tax pools and valuation allowances.
03/1992 to 05/1993 Treasury Analyst Genesee & Wyoming Inc. | Tallahassee, FL,
  • Performed daily cash analysis and cash transfers for Receivables Sales facility.
  • Developed written procedures for daily, monthly, and quarterly administration of Receivables Sales Facility.
  • Prepared quarterly and annual loan compliance.
  • Reviewed Rocky Mountain International Insurance investments and prepare quarterly financial statements.
  • Resolved quarterly reporting delays for Manville International B.V. credit facility by working with international finance team and banks.
04/1991 to 02/1992 Senior Accountant Arizona State University | Tempe, AZ,
  • Supervised staff accountants in the preparation of cash reconciliations and daily investment transactions.
  • Advised international subsidiaries on Generally Accepted Accounting Principles and foreign currency translation.
  • Prepared quarterly debt compliance financial statements.
  • Organized, edited and published annual audit committee report.
  • Assisted in preparation of quarterly and annual SEC filings.
12/1987 to 03/1991 Accountant Johns Manville Corporation | City, STATE,
  • Prepared monthly internal financial statements of European subsidiaries.
  • Prepared annual competitor analysis for Senior Management.
  • Prepared consolidated monthly financial statements and quarterly statement of cash flows.
Expected in Bachelor of Science | Accounting Calvin College, Grand Rapids, MI GPA:

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Resume Overview

School Attended

  • Calvin College

Job Titles Held:

  • HR Shared Services Manager
  • Financial Planning & Analysis Specialist
  • Senior Accounting Consultant
  • Accounting Analyst (Part-time)
  • Treasury Analyst
  • Senior Accountant
  • Accountant


  • Bachelor of Science

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