hr relationship manager resume example with 8+ years of experience

Jessica Claire
Montgomery Street, San Francisco, CA 94105 (555) 432-1000,
Strategic thinking, results driven, personable Relationship Manager whose forte is people management and fostering relationships for optimal results.  
LinkedIn Profile:
  • HRIS
  • Client Services
  • Communications
  • Basic Benefits
  • Wellness Programs
  • Negotiation skills
  • Event Planning
  • Account Management
  • Employee Relations
  • Employee Engagement
  • Relationship Management
  • Project Management

09/2013 to Current HR & Relationship Manager JDC Group | City, STATE,
Notable Accomplishments:
  • Hosted JDC Group’s 1st and 2nd Annual Consultant Appreciation Events for over 65 and 100 consultants and guests, respectively.
  • Reviewed, finalized and introduced the JDC Group Employee Handbook
  • Nominated and facilitated JDC Group's participation in Atlanta’s 101 Best and Brightest Companies to Work For™ awards
  • Enhanced the benefits package by reviewing, negotiating, and adding STD, LTD and Life Benefits
  • Researched, presented and launched JDC Group’s Employee Appreciation Program (recognition and anniversary)
Human Resources:
  • Implement HR policies and procedures
  • Manage HR related functions for the internal employees and consultants
  • Process, monitor and evaluate background check and drug screen results
  • Arrange birthday festivities, quarterly team outings, and milestone celebrations
  • Create contracts, complete paperwork, facilitate on-boarding and host New Hire Orientation
  • Handle benefits inquiries and work with the Accounting Manager to address payroll concerns
  • Foster a teamwork environment through encouraging open communication and hosting team outings
Relationship Manager:
  • Create welcome packages for all new hires
  • Foster and maintain a relationship with each consultant throughout their assignment
  • Work with the marketing manager to create marketing materials for clients and consultants
  • Establish relationships with reporting managers at client sites to ensure successful placements
  • Provide HR services to consultants by assisting with employment verification letters and benefits
  • Serve as the company’s Brand Ambassador at professional networking events and HR Association events
  • Responsible for Resource Management of 90 consultants at any given time, on-boarding to off-boarding
  • Host monthly, quarterly and annual events for consultants (Meet N’ Greets at client site, off site events, etc.)
  • Partner with Recruiters and Business Development Managers to market consultants as the assignment end date is set
  • Maintaining consultant records in MaxHire, documenting Resource Management activities (phone calls and site visits)
05/2012 to 09/2013 HRIS and Payroll Manager Munich American Reassurance Company | City, STATE,
Notable Accomplishments:
  • Increased payroll accuracy by 30%
  • Streamlined the new hire setup process, reducing paperwork and data entry by 50%
  • Partnered with HRBP to launch Oracle Taleo Business Edition Onboarding Cloud Service
  • Created an ezLaborManager training curriculum for interns, employees, and managers
  • Attended training classes for Benefits and Compensation to take on additional responsibility
  • Reporting: Census, HR Reporting, Pension Data, Annual Incentives, Accrual Balances, Department budgets
  • Launched diversity and wellness initiatives in response to employee engagement survey to increase HR visibility
  • Developed Payroll Manual, led HR Audit, hosted Health Fair and Market Day, organized HR Open House, created Policies


  • Setup new hires in HRB, Payroll and ezLaborManager
  • Audit the HRIS systems to remain current on all changes
  • Work with ADP Workforce Now Service Team to improve system functionality


  • Manage full cycle payroll for over 250 employees
  • Prepare a bi-monthly Paid Time Off report for all Division Managers
  • Work closely with the Finance team to keep all payroll accounts current
  • Partner with third party vendors to ensure 401k and FSA accounts are up to date
  • Review and setup garnishments received according to state laws and regulations
  • Work as a liaison between ADP and the pension vendor to ensure successful conversion

Human Resources:

  • Host New Hire Orientation and train users on ADP products
  • Audit benefits against monthly invoices to ensure accuracy in billing
  • Research best practices to write payroll and human resources policies
  • Develop ADP system training guides and lead employee and manager system training
  • Assist employees with questions regarding payroll, tax forms, timecards and accrual balances
  • Organize team-building activities to collaborate with team members to meet division objectives
  • Host the HR Open House to address feedback received from the Employee Engagement survey
  • Attend webinars, online training, APA and SHRM chapter meetings to stay informed of industry developments
Expected in 2006 to to Bachelor of Arts | Managerial Sciences w/ HR Concentration GEORGIA STATE UNIVERSITY, Atlanta, GA GPA:
HOPE Scholarship Recipient 
NAAAHR Atlanta Chapter
Leadership:  VP of Corporate Partnerships  & Fundraising
Committee Member:  Communications & Social Media 
Pay It Forward


  • United Way
  • Second Wind Dreams
  • GSU Alumni Resume Review Workshop



  • NAAAHR Atlanta
  • ATL HR Crew Co-Founder

Society for Human Resource Management (SHRM)
Professional in Human Resources Certification (PHR) 
American Payroll Association (APA)
Fundamental Payroll Certification (FPC)
Hindi (Spoken)
  • Annual HR Conferences
  • Quarterly Training Courses
  • Monthly Webinars
  • Weekly Networking Events 

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School Attended


Job Titles Held:

  • HR & Relationship Manager
  • HRIS and Payroll Manager


  • Bachelor of Arts

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