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HR Plans, Operations, and Programs Manger Resume Example

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HR PLANS, OPERATIONS, AND PROGRAMS MANGER
Summary

Multi-talented transitioning Military Officer consistently rewarded for success in planning and operational improvements. Experience in policy development and staff management procedures positively impacting overall productivity.

Skills
  • Excellent customer focus/customer service skills
  • Highly Organized
  • Outreach Experience
  • Excellent oral and written communication skills
  • Ability to work in highly collaborative environments
  • Strategic Thinker
  • Detailed Oriented
  • Proficient in Microsoft Word, Excel, Power point, and Outlook
  • Bi-lingual English/Spanish
  • Project Management
  • Event planning
  • Strong Computer Skills
  • Project Management
Education
Master of Science: Integrated Marketing & CommunicationsExpected in Dec 2021
Georgetown UniversityWashington, DC
Master of Science (Online): Human Resources DevelopmentExpected in Dec 2020
Villanova UniversityVillanova, PA
Bachelor of Arts: International Studies (Business and Economics)Aug 2014
University Of North TexasDenton, Texas
  • Minor in Spanish
  • Study Abroad at AIP Institute , Valencia Spain
Work History
HR Plans, Operations, and Programs Manger Mar 2019 - Oct 2020
United States ArmySan Antonio, TX
  • Ensured that HR support is adequately planned, coordinated, resourced, and executed in support of ARSOUTH mission in LATAM
  • Fulfilled HR requirements for organizational operations information center responsibilities, emergent situations, contingency operations, training events, campaign support planning, and unit training plan
  • Developed operational plans and policies for personnel accountability/strength reporting, postal operations teams, casualty operations, migrant processing, and Subject Matter Expert Exchanges with Partner Nation Officials.
  • Coordinated travel, lodging, and transportation for Army 10 miler events in Washington D.C and managed to keep expenses under $50,000 budget
  • Launched social media campaign to promote Army Federal Voting Program and Family Readiness Services.
  • Managed Federal Voting Assistance program to ensure that military voters understand their voting rights, how to register to vote absentee, and have access to accurate nonpartisan voting information and assistance
International HR and Immigration Graduate Intern Mar 2018 - Jan 2019
Rackspace San Antonio , Texas
  • Assisted with replying to basic email inquiries and follow ups regarding employees immigration status
  • Collected and maintained documentation needed for immigration files
  • Posted job openings in designated locations throughout building and on ICIMS applicant tracking system and recruiting software
  • Prepared relocation letters and relocation cost estimates
  • Tracked various employee transitions such as employee travel assignments, temporary assignments and relocation
  • Assisted recruiting process from preparation of external posting to hire of candidate
  • Monitored immigration alerts, regulatory changes, development and communicated to appropriate stakeholders
  • Developed and conducted global mobility training for employees, recruiters and HRBP's
  • Planned and coordinated regular town hall sessions to provide critical information to over 150 employees and managers
Human Resources OfficerSep 2014 - Jan 2019
Texas Army National Guard San Antonio, TX
  • Provided personnel support for soldiers overall welfare and well-being
  • Assisted commanders by accounting for 1,706 Soldiers during Hurricane Harvey
  • Developed and maintained policies, guidelines, procedures, and forms for all matters concerning human resource support
  • Maintained confidential and sensitive information
  • Advised soldiers on individual training requirements and career development
  • Wrote, designed and produced Standard Operating Procedures of Human Resource functions streamlining efficiency
Bilingual Instructor Nov 2016 - Aug 2017
Boys Town Texas San Antonio, TX
  • Taught evidence based behavior management and parenting techniques in both English and Spanish to parents in San Antonio communities
  • Helped serve 594 families and 1,319 youth
  • Built and maintained strong relationships with school administrators, counselors, liaisons, and parents
  • Attended outreach events, participated as presenter in community events, and networked with other local non-profit agencies to boost participation interest in parenting programs
  • Attended regular weekly meetings and trainings to optimize proficiency and communication, including trainings on cultural competency
  • Delivered feedback and reports to case workers and parents
  • Kept up with paperwork and database entry, created forms to maximize efficacy of parenting programs
Organizations

League of United Latin American Citizens (LULAC)

  • Delegate at 2014, 2017, 2018 National LULAC Conventions
  • Volunteer work addressing advancement on education,social, and family issues in the community
Languages
  • Write, read, and speak Spanish
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Resume Overview

Companies Worked For:

  • United States Army
  • Rackspace
  • Texas Army National Guard
  • Boys Town Texas

School Attended

  • Georgetown University
  • Villanova University
  • University Of North Texas

Job Titles Held:

  • HR Plans, Operations, and Programs Manger
  • International HR and Immigration Graduate Intern
  • Human Resources Officer
  • Bilingual Instructor

Degrees

  • Master of Science : Integrated Marketing & Communications Expected in Dec 2021
    Master of Science (Online) : Human Resources Development Expected in Dec 2020
    Bachelor of Arts : International Studies (Business and Economics) Aug 2014

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