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Jessica
Claire
resumesample@example.com
(555) 432-1000,
, , 100 Montgomery St. 10th Floor
:
Summary

Highly-focused and ambitious Program and Management Analyst with an extensive customer service, human resources and executive background. Strong record of accomplishment working with senior managers to build organization and meet performance goals. Collaborative professional with commitment to teamwork and dedication to meeting business objectives.

Skills
  • Personnel Information Systems
  • Employee Engagement
  • Compliance
  • Staffing and Recruiting Professional
  • Human Resources Operations
  • Coordination
Education and Training
University of Phoenix Tempe, AZ Expected in 12/2023 BBA : Human Resources Management - GPA :

(ACQ-101) Fundamentals of Systems Acquisition Management, DISA Service Course.

(ACQ-201) Intermediate Systems Acquisition, DISA Service Course.

(CON 121) Contract Planning DISA Service Course.

(CON 124) Contract Execution DISA Service Course.

(CON 127) Contract Management DISA Service Course.

(CLV 016) Introduction to Earned Value Management DISA Service Course.

(CLC 011) Contracting for the rest of US DISA Service Course

(CLB 007) Cost Analysis DISA Service Course

(EVM 101) Fundamental of Earned Value Management DISA Service Course

(ENG 101) Fundamental of systems engineering DISA Service Course

Experience
Us Government Other Agencies And Independent Organizations - HR Personnel Action Data Program Manager
Tulsa, OK, 03/2020 - Current
  • Monitors the hiring process from RPA submission to ensure NHHC hiring goals are met.
  • Initiate requests for personnel actions via DPCDS on behalf of the hiring managers and supervisors.
  • Serve as the POC for all internal and external resources to execute full onboarding process for new hires as well as serve as the Program Manager for the NHHC New Employee Orientation.
  • Analyze program effectiveness for the NHHC award and decoration program by reviewing higher level regulations and policies to provide information to supervisors and managers on type of awards available.
  • Maintain budget for monetary awards as well as tracking for year-to-date.
  • Serve as the POC by directing the Records Administration program for proper retention and deposition of files for the department.
  • Coordinates administrative requirements to monitor and track requirements for Defense Performance Management and appraisals performance evaluation.
  • Serve as the POC by scheduling and administrating Performance Award Review boards as required.
  • Assist the Controller Office to ensure funding is available for all training related purchases of goods and services.
  • Review reports for accuracy and compliance as well as coordinate with the billing official to resolve questionable transactions.
Veterans Administration - Administrative Support Specialist
Batavia, NY, 02/2019 - 03/2020
  • Responsible for updating and implementing administrative policies and procedures.
  • Served as the point of contact by providing support in the management, control and coordination of the organizations internal controls.
  • Provided support in records management and served as the records management custodian by managing all records, files, publication, and report for the office as well as establishing and managing official files for the Center/Division Chief/ Deputy.
  • Served as the travel administrative by making travel arrangements to include transportation, establishing schedules, appointments during visitation.
  • Served as the point of contact pertaining to time and attendance, by answering staff questions regarding sick leave, overtime, comp time changes in tour duty, annual leave, LWOP, advance sick leave or annual leave, etc.
  • Executed authorized purchases within the delegated authority, to include ensuring no split purchases are made.
  • Obtained and maintained GPC certification requirements.
  • Validated and reconciled the Cardholder Statement of Account, and submit for payment.
  • Ensured funds availability and that purchases are proper, legal, economical and reasonable and serve a bona-fide Government need.
  • Worked to implement and enforce controls to provide reasonable assurance and safeguard against fraud, waste, abuse, and misappropriation.
Department Of Energy - Staff Assistant
City, STATE, 01/2012 - 02/2019
  • Coordinated with payroll to ensure all deadlines are met, training, facilities coordination as well as performance Management cycle (IT support/Telecom requests for all new-hires, reassignments, departing employees, and office construction/office moves).
  • Created and revised position descriptions for senior management by maintaining the maintenance of organization charts and updating appropriate information into the HR systems.
  • Processed all training requests by tracking all employees for the Office of Budget; Assisted staff with course registrations.
  • Served as the POC by utilizing the HR systems to perform technical and administrative support functions to update various administrative documents and files for the Office of Budget management staff.
  • Coordinated with management analysts, CFO and Chief of Staff on all correspondence action items.
  • Tracked and kept a record of all Executive Secretariat (ES) correspondence in connection with GAO and IG reports, and routed to the appropriate analyst for review/concurrence and ensure all deadlines are met.
  • Prepared and distributed various briefing materials to the Director of Budget and other senior leadership staff, in connection with upcoming meetings/briefings with the Secretary or the Hill.
  • Coordinated with External Coordination in the delivery of Congressional Testimony to the Hill.
  • Managed and coordinated various meeting materials, telephone conferences by updating files, databases and technical documents such as spreadsheet and handbooks with internal program offices, as well as other Federal agencies.
  • Assisted three Deputy Directors and supervisory budget analysts with office operations, including conference room requests, business card ordering, and specialty furniture requests.
  • Processed facility requests for staff and managed technical support for office equipment (e.g., laptops, projectors, blackberry devices, copiers).
Department Of Energy - Program Specialist (Internship)
City, STATE, 05/2009 - 01/2012
  • Provided support and received all incoming correspondence for the review of the Assistant Secretary, Principal Deputy Assistant Secretary, and Senior Advisor in CI.
  • Communicated effectively via e-mail, telephone, or in person with established contacts throughout the Department.
  • Handled all Congressional grant/contract notifications and ensured appropriate Congressional member(s) were notified.
  • Utilized the Knowlegis database for Congressional research, notifications, and committee staff contact information.
  • Received Congressional inquiries in connection with various grant applications and solicited input from senior level staff, liaisons, and program offices.
  • Ensured all Congressional requests and issues were resolved in a timely manner and that deadlines were met.
  • Processed various Department-related notifications/press releases.
  • Assisted the Executive Correspondence Specialist in tracking, monitoring and updating Congressional correspondence utilizing the eDOCS system.
  • Coordinated with the Legislative Affairs Specialists on various Testimony, Transcripts, and Questions for the Record for delivery to the Hill.
  • Maintained multiple subscriptions for CI, which included newspapers, magazines, and online subscriptions.

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Resume Overview

School Attended

  • University of Phoenix

Job Titles Held:

  • HR Personnel Action Data Program Manager
  • Administrative Support Specialist
  • Staff Assistant
  • Program Specialist (Internship)

Degrees

  • BBA

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