hr operations director resume example with 7+ years of experience
JessicaClaire
, , 609 Johnson Ave., 49204, Tulsa, OK100 Montgomery St. 10th Floor
Home: (555) 432-1000
Cell:
resumesample@example.com
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Professional Summary
Accomplished Human Resources professional with multiple years of progressively increasing levels of responsibility in higher education. This includes strategic planning and partnership, aligning business objectives with various business units within the organization while always maintaining compliance. Providing support and consultation as a subject matter expert with senior leadership, while managing teams which work closely with all levels of Human Resources including recruiting, benefits, leave, payroll, and HRIS.
Skills
Benefits Administration
Employee Relations
Project Management
Experience in Microsoft Word, Excel, Access & PowerPoint
Workforce Planning Partner
Strategic Planning
Employee coaching
Conflict resolution
HRIS, Bswift, Oracle, Workday and ADP
Interviewing
Retirement auditing
Training and Development
Public speaking
Self-motivated
Team liaison
Compensation/Payroll
Performance and Talent
Work History
HR Operations Director, 04/2022 to Current Corsair – San Diego, CA,
Promotes team collaboration to utilize resources such as Learning & Development, Compliance and Employee Relations Investigations
Manage and give guidance to employees for accommodations under the ADA policy
Partners with other Leadership and Legal Counsel to streamline processes and encourage collaboration and consistent practices across the HR team and policies of the University
Conducts disciplinary actions up to and including terminations
Partners with Legal counsel for mediation of EEOC claims
Builds and leverages relationships across the organization in order to drive change and support leaders in achieving their goals
Reviews trends and metrics provided to the HR leadership team to recommend the development of solutions, programs and policies
Plays a key role in development and implementation of continue improvement to HR functions such as onboarding, recruiting activities, employee service support, HRIS related improvements, total rewards available to employees, wellness initiative and learning and development opportunities
Full management responsibility for all Human Resources Department services and activities including recruitment and employment, personnel operations, employee health and wellness programs, employee relations, Worker's Compensation, ADA compliance, EEO and Risk Management
Coach and mentor employees and offered constructive feedback for performance improvement.
Directed staff and managed annual capital budget.
Total Rewards Manager, 08/2018 to 04/2022 Index Exchange – New York, NY,
Responsible for serving as a subject matter expert resource for HR staff, providing counsel, guidance to strategic partners and improvements with Collective Bargaining Agreements within the university including the VP of Human Resources, CFO and deans
Partners with HRBPs to ensure current HR practices are in compliance and work to create and deliver training
Brand Partner management and collaboration with Independent Colleges and Universities Benefits Association (ICUBA)
Creates and presents workshops for employees on various topics in partnership with the HRBP
Process benefit deductions with Payroll, claims for life insurance and Short/Long Term Disability payments, etc
Facilitates training modules for entire University Staff/Faculty for ADA, HIPAA, FMLA, etc
Managing the HR budget for the fiscal year and reconciling invoices
Provide advice to employees/customers on the appropriate interpretation and application of HR policies, processes, and practices
Initiate, manage and follow through on new and existing total rewards projects and programs
Lead/manage time tracking, absence, retirement (403b) audit, and all compliance related changes in total rewards areas, in collaboration with other subject matter experts
Update policies, S.O.P.’s and benefit guide as needed in relation to Total Rewards and HR services
Create and conduct Open Enrollment meetings, new hire orientation and employee terminations – maintaining confidentiality at all times
Human Resources Specialist, 07/2017 to 08/2018 Herman Miller, Inc. – Atlanta, GA,
Provides assistance to over 320 employees with personnel matters, health insurance, other benefit discrepancies and enrollment
Responsible for HRIS systems, policy updates and plans/screens/interviews oncoming staff (including exempt and non-exempt)
Manage, develop and maintain the organization's intranet, employee information and culture within the office
Create and conduct Open Enrollment meetings, new hire orientation and employee terminations
Participates in monthly County Insurance Committee meetings
Coordinates and maintains the benefits module of the county's fully integrated Oracle system while coordinating with payroll in regards to deductions, rate changes, OAB system issues, etc
Travels to branch locations, under little supervision, to perform the above functions for employees in various settings and positions
Process/facilitate tuition reimbursements
Administered benefits programs, analyzed compensation and other competitive data and prepared budgets.
Reviewed and screened applicant resumes to identify qualified candidates.
Oversaw and managed hiring process and assisted human resources.
Regional Property Manager Assistant, 09/2015 to 07/2017 Publix Supermarkets - Corporate, Inc – City, STATE,
Following up with Property managers, landlords and retail operations to ensure tasks are complete and meet company standards for over 90 store locations throughout Alabama and Tennessee
Commencing the Common Area Maintenance Reconciliation (CAM) and budget spreadsheets
Completing the remodel process for store operations
Performing the one year warranty process
Reviewing, interpreting and negotiating leases/amendments to leases with property managers and/or landlords, Following up with Property managers, landlords and retail operations to ensure tasks are complete and meet company standards for over 90 store locations throughout Alabama and Tennessee
Commencing the Common Area Maintenance Reconciliation (CAM) and budget spreadsheets.
Education
MBA: HR Management, Expected in 04/2024 to Saint Leo University - Saint Leo, FL GPA:
: , Expected in 02/2023 to SHRM - CP - , GPA:
Bachelor of Science: Business Administration And Management, Expected in 05/2018 to Florida Southern College - Lakeland, FL GPA:
Certification: Human Resources Management , Expected in 11/2017 to Polk State Corporate College - , GPA:
Associate of Arts: Business, Expected in 06/2012 to Pasco-Hernando State College - New Port Richey, FL GPA:
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