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HR/Office Manager Resume Example

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HR/OFFICE MANAGER
Summary

Detail-oriented Human Resource Benefits Specialist with 19 years in benefits coordination. Advocates positive relationships between employees, employers and insurance companies. Knowledge and experience of Microsoft Suite, Google, and Department of Public Instruction's websites as required in educational environment. Ability to expand knowledge of duties within the job description by attending additional educational seminars and continued education classes. Ability to organize and prioritize work schedule according to case load. Ability to delegate and supervise work to other employees when required help is needed. Ability to be flexible and work under pressure with a time frame deadline within the job description. Ability to work unsupervised and make decisions to the best of my knowledge in a professional manner. Ability to relate to outside personnel and represent the organization in a positive and professional manner. 

Highlights
  • Benefits administrator
  • Employment law knowledge
  • Employee relations
  • Manager coaching and supervision
  • Meeting and event management
  • Employee policies/handbook development
  • Performance management strategies and evaluations
  • Interviewing/exit interviewing
Experience
Cooperative Educational Service Agency 8January 1995 to January 2014HR/Office Manager
Gillett, WI
  • Conducted benefits administration for 150 benefit-eligible employees.
  • Designed the employee performance evaluation process and merit program.
  • Addressed inquires from employees and management regarding new-hire activity and ongoing employee relation issues.
  • Created and implemented the exit and interview program process.
  • Advised top management on appropriate employee corrective actions.
  • Created and modified job descriptions within all departments.
  • Worked with senior-level management to create fair and consistent HR policies and procedures.
  • Develop school district contracts (approximately 55 school districts) and individual contracts for professional teaching staff (approximately 150 contracts) on a yearly basis.
  • Processed all salary changes stemming from merit increases, promotions, bonuses and pay adjustments.
  • Created and managed more than 150 confidential personnel records.team
  • Worked with leadership committees, supervise and manage office personnel and professional staff, and coordinate agency activities/needs as assigned.
  • Created and managed more than 150 confidential personnel records.
  • Supported all employees at all levels, including executive leadership.
  • Maintained and coordinated the agency auto fleet, including bids on new/used autos and the resale of autos when the auto fleet needed to be updated.
Romy's Holiday Inn of Kelly LakeJanuary 1991 to January 1995Bartender and Cocktail Waitress - Part-time
Suring, WI
  • Bartending and cocktail waitress duties included bartending, planning and organizing fundraisers, weddings, and other social events.
  • Coordinated and worked directly with customer on one-to-one basis.
Cooperative Educational Service Agency 8January 1982 to January 1995Staff Development Assistant
Gillett, WI
  • Created and distributed inservice, workshop, and university promotional flyers to approximately 55 school districts, both public and private.
  • Organized yearly calendar of activities for all departments in the organization (approximately 12 departments).
  • Organized and coordinated all activities involved with in-services and workshops, which included pre and post activities, in-house and within the school district requesting the service.
  • Coordinated telephone and written communications in regards to all inservice and workshop activities.
  • Supervised and evaluated several part-time assistants of the program, including Green Thumb assistants.
Cooperative Educational Service Agency 8January 1977 to January 1982Media/Librarian Assistant
Gillett, WI
  • Cataloged library materials (multi-media materials, books, etc.)
  • Distributed library materials to 26 school districts in regular and special education programs.
  • General secretarial work, including distributing and correcting test for special education classes.
Education
Northeast Wisconsin Technical CollegeMay 2004Associates Degree: Supervisory ManagementGreen Bay, WISupervisory Management
University of OshkoshJan 2008Bachelor's Degree: Liberal ScienceOshkosh, WIGPA: Magna Cum Laude

Liberal Science Magna Cum Laude

Graduate certificate in Organizational Administration Program

Personal Information
Camping, walking, bowling, cooking, reading, church activities, and spending quality time with my family and friends; family activities are a very important part of my life.
Skills
administrative, assembly, agency, Brochures, Communication Skills, contracts, human resource, HR, Image, insurance, lathe, team leadership, machinery, Management Skills, materials, Access, Excel, Microsoft Suite, office, PowerPoint, Word, Newsletters, organizing, paint, Personnel, Record keeping, secretarial, teaching, Telephone, welder, Workshops, written communications, Writing Skills
Additional Information
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    Resume Overview

    Companies Worked For:

    • Cooperative Educational Service Agency 8
    • Romy's Holiday Inn of Kelly Lake

    School Attended

    • Northeast Wisconsin Technical College
    • University of Oshkosh

    Job Titles Held:

    • HR/Office Manager
    • Bartender and Cocktail Waitress - Part-time
    • Staff Development Assistant
    • Media/Librarian Assistant

    Degrees

    • Associates Degree : Supervisory Management
      Bachelor's Degree : Liberal Science

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