hr manager managerial director resume example with 5 years of experience

Jessica Claire
Montgomery Street, San Francisco, CA 94105 (555) 432-1000,
Professional Summary

Accomplished in providing unsurpassed support to demanding customers. Offering experience in related roles, as well as passion for improving service delivery, enhancing knowledge and exceeding expectations. Excellent negotiation skills and remain calm under pressure. Knowledgeable Payment Officer bringing five years of managerial experience. Skilled in data entry, financial records, statement review and expense tracking for North End Eatery LLC. Desiring a long-term position with room for advancement. Team-minded coordinator known for promoting socioeconomic activities. Highly trained professional with passion for working with people. Accomplished manager skilled at designing and implementing operations. Goal-oriented sales manager with four years in leading teams to exceed sales targets while providing excellent customer experiences. Focused customer relations professional skilled in lead generation, customer relationship development and sales.

Expected in 05/2021 Bachelor of Science | Sociology Georgia State University, Atlanta, GA, GPA:
  • Minored in Education Psychology
  • Graduated with 3.0 GPA
Expected in 07/2019 Associate of Science | Georgia State University, Atlanta, GA GPA:
  • Graduated with 3.0 GPA
  • Spreadsheets
  • General Office
  • Typing Skills
  • Business Etiquette
  • Business Presentation
  • Attention To Detail
  • Knowledge of Business
  • Recordkeeping
  • Program Promotion
  • Conflict resolution
  • Written Communication
  • Training and mentoring
Work History
10/2018 to Current HR Manager/ Managerial Director U.S. Physical Therapy | Spring Hill, TN,
  • Evaluated suppliers by assessing quality, timeliness and compliance of deliveries to maintain tight cost controls and maximize business operational efficiency.
  • Maintained team efficiency by strategically delegating daily activities, monitoring output and rewarding positive contributions.
  • Hired, trained and mentored over 20 staff to maximize effectiveness.
  • Developed and maintained relationships with customers and suppliers through continual communication
  • Partnered with HR team and owner of North End Eatery to outline and define position requirements in accordance with company needs.
  • Directed and controlled various benefit programs, including 401K, medical, dental and vision packages.
  • Identified clients' financial conditions and needs through financial planning analysis.
04/2019 to 01/2020 Primrose Daycare Avalon Health Care Group | WA, State,
  • Applied play-based strategies to provide diverse approaches to learning.
  • Promoted physical, academic and social development by implementing diverse classroom and outside activities.
  • Communicated with parents through enrollment, tours, newsletters, conferences and direct personal communication.
  • Monitored students' academic, social and emotional progress and recorded in individual files.
  • Implemented curriculum to enhance classes with learning-focused activities.
04/2017 to 09/2019 Medical Receptionist Salude- The Art Of Recovery | City, STATE,
  • Organized paperwork such as charts and reports for office and patient needs.
  • Documented patient medical information, case histories and insurance details to facilitate smooth appointments and payment processing.
  • Obtained payments from patients and scanned identification and insurance cards.
  • Managed master calendar and scheduled over 100 appointments for providers based on optimal patient loads and clinician availability.
  • Prepare housing arrangements for patients.
  • Adjusted financial management system to be accurate and productive.
08/2016 to 10/2017 Medical Records Georgia Spine And Orthopedics | City, STATE,
  • Managed over 50 customer calls per day.
  • Received and processed medical records requests.
  • Adhered to all facility, company and legal guidelines.
  • Input data into computer programs and filing systems.
  • Reviewed medical records for completeness and filed records in alphabetic and numeric order.
  • Created new physical and computer-based files.
  • Prepared mailings of information and documentation.
  • Evaluated department procedures and recommended improvements to maximize efficiency.
  • Assessed financial statements and records.
  • Carefully maintained financial filing system.
  • Internship as Social Worker for 1 year at Asian American Resource Center
  • Over 100 hours of community service completed in 2021 so far.
  • Managed a caseload of several individuals and families.
  • Demonstrated outstanding case management and dedication to clients as evidenced by repeated promotions throughout tenure.
  • Collaborated with team of 6 individuals in the development of Rapid Rehousing Program and Homeless Prevention Program
  • Owner of Isthatshade LLC
  • Developing a non profit for the advancement of African American teens.

Certified Owner, Isthatshade LLC - Feburary 2020

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Resume Overview

School Attended

  • Georgia State University
  • Georgia State University

Job Titles Held:

  • HR Manager/ Managerial Director
  • Primrose Daycare
  • Medical Receptionist
  • Medical Records


  • Bachelor of Science
  • Associate of Science

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