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Hr Manager resume example with 15+ years of experience

Jessica Claire
  • Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
  • H: (555) 432-1000
  • C:
  • resumesample@example.com
  • Date of Birth:
  • India:
  • :
  • single:
Professional Summary

Discerning Human Resources Manager with 10+ years of experience promoting productive communication and coordination across organizations seeking Human Resources Specialist role. Specializing in global transportation, marketing and advertising, and health care industries. Enthusiastic communicator eager to contribute to team success through hard work, attention to detail and excellent organizational skills. Clear understanding of benefits and learning management with training in organizational development. Motivated to learn, grow and excel in healthcare.

Knowledgeable and experienced HR professional with demonstrated record of accomplishment across multi- industry. Focused on enhancing business efficiency and team productivity by sourcing high-quality candidates and minimizing turnover. Proficient in supporting training, performance-optimization and motivational strategies.

Skills
  • Recruitment
  • New employee orientation
  • Onboarding
  • Benefits and compensation management
  • Workforce improvements
  • Succession planning
  • Human resources administration
  • Medical office administration
  • Insurance verification
  • Insurance claims
  • Medical Records Management
  • Patient scheduling
  • Patient privacy
  • PeopleSoft HRMS
  • HR policy/procedure development
  • HR services
Work History
HR Manager, 09/2014 - 07/2017
Rsm Dallas, TX,
  • Liaised between multiple business divisions to improve communications.
  • Developed succession plans and promotion paths for all staff.
  • Devised hiring and recruitment policies for 450-employee company.
  • Maintained current knowledge of industry regulations and legislation to amend policies as needed and promote compliance.
  • Controlled workmen's compensation claims by eliminating unnecessary filings and streamlining processes.
  • Briefed new hires on essential job information, such as company policies, employment benefits and job duties.
  • Provided guidance on policies and procedures to harmonize responses to complainants and ensure appropriate investigation and resolution of grievances.
  • Collaborated with cross-functional departments to create, manage and maintain HRIS systems and PeopleSoft reporting.
Compliance Manager, 10/2001 - 05/2014
Arena Investors Lp Jacksonville, FL,
  • Coordinated with Legal and Human Resources teams in developing project plans for prioritized initiatives
  • Developed team communications and information for governmental regulatory audit meetings
  • Established and maintained productive working relationships with staff to resolve operational difficulties and to promote interdisciplinary, collaborative approach to customer service provision
  • Partnered with cross-functional teams to conduct thorough discovery and due diligence on existing processes
  • Assisted with proactive client outreach initiatives through client surveys and investigations and documented client correspondence in Navex CRM system
  • Developed and executed plans to monitor standard process adherence
  • Engaged client executives to assess strategic business needs and challenges and translate business strategy into human capital opportunities with business impact
  • Resolved conflicts and negotiated agreements between parties in order to reach win-win solutions to disagreements and clarify misunderstandings
  • Analyzed current business plan, identified inefficiencies in existing processes, and tracked performance following implementation of improvements
Medical Center Office Manager, 05/2001 - 10/2001
Park Medical Group City, STATE,
  • Collaborated with lead administrative physicians in various departments on operational support tasks to model importance of group goals
  • Determined and recommended methods to address improvement opportunities
  • Worked with VP of Operations to resolve patient record problems, improve operations and provide exceptional customer service
  • Managed high-value existing and new business partnerships to deliver on objectives and maximize corporate revenue, support and awareness
  • Cultivated and nurtured relationships with customers in strategic vertical markets to support ongoing definition of differentiated product value
  • Conducted training and change management processes to improve operations
  • Identified and resolved process issues to encourage smoother procedures, more efficient workflow and overall business growth
  • Welcomed visitors to office, communicated arrival to team and managed visit expectations
  • Followed quality standards and procedures to minimize errors and maximize customer satisfaction
  • Sorted incoming mail and faxes and expedited urgent correspondence for immediate attention
  • Monitored social media and online sources for industry trends
  • Devoted special emphasis to punctuality and worked to maintain outstanding attendance record, consistently arriving to work ready to start immediately
  • Controlled digital access, used confidential waste bins and shredders, and locked document storage cabinets to protect confidential files, reports and fiscal data
  • Planned and executed patient file clean-up and storage
Education
BBA: Accounting And Finance, Expected in
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University of Detroit Mercy - Detroit, MI
GPA:
Affiliations
  • Member, Society Human Resources Management (SHRM), 2018 to Current
Certifications

Senior Professional Human Resources - SPHR

SHRM Senior Certified Professional - SHRM-SCP

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Resume Overview

School Attended

  • University of Detroit Mercy

Job Titles Held:

  • HR Manager
  • Compliance Manager
  • Medical Center Office Manager

Degrees

  • BBA

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