Highly efficient Human Resources professional offering 4+ years of overseeing human resources operations, including employee relations, organizational structuring and policy development. Well-versed in benefits administration and legal compliance. Forward-thinking with superior problem-solving, conflict management and organizational skills.
Skills
Team leadership
Staff training
Cultural awareness and sensitivity
Infection control standards
Recruitment and hiring
Hiring and retention
OSHA inspections
New hire orientation
Personnel information systems
Policies implementation
Benefits administrator
Event management
Performance management strategies
Compliance
Employee engagement
Process improvements
Experience
12/2017 to Current
HR ManagerBorgwarner Inc. – Bellwood, IL,
Prepared and led new employee orientation to familiarize with company policies, procedures, culture and campus.
Recruited applicants for vacancies to fill open positions with qualified staff.
Communicated with supervisors to plan and review employee evaluations.
Administered employee benefits and led open enrollment process, informing and coaching employees.
Created and updated personnel files by entering information in HRIS.
Proactively identified and solved complex HR problems that impacted operations management and business direction.
Coordinated workers' compensation insurance and managed claims.
Facilitated and processed payroll using ExponentHR.
Negotiated agreements and maintained contact with insurance brokers and carriers.
Oversaw and monitored retirement program and enrollment.
Trained department managers and staff on HR best practices and protocols to reduce process lags.
Advised leadership on vacation and sick time, benefits, job services and employment discrepancies.
Developed hiring and recruitment policies to drive transparent and fair hiring process for selecting candidates on basis of merit and relevance with job.
Supported top talent identification processes by interviewing candidates and executing onboarding, orientation and benefits processes.
Provided HR consultation services to leadership and department heads.
Initiated employee evaluation process and recommended policy changes to help staff progress toward desired readiness goals.
Held exit interviews and documented information discussed with employees.
Identified operational weaknesses to improve or innovate people, programs and processes.
Encouraged open communications, promoting positive and pro-employee work environment.
Advised leadership and personnel on driving HR policies, and business strategy implementation.
Investigated workplace issues with professionalism and sensitivity and detailed incidents in reports to senior executives.
04/2013 to 12/2017
Health Benefits Coordinator/Safety AssistantTransdevna – Grand Junction, CO,
Organized and verified enrollment and benefits documents.
Kept employee information safe and secure.
Provided beneficiaries with information about plan benefits and eligibility determinations.
Met with HR leaders and C-level executives to discuss service plans and benefit options.
Built successful referral network of company representatives, third-party administrators and benefits providers.
Worked collaboratively with payroll department to provide comprehensive support.
Produced detailed reports and data models to help clients pick optimal plans.
Presented talks to human resources professionals and C-level executives about available services and benefits of different plans.
Met with clients to develop employee cost-sharing strategies.
Consulted with employees on family medical leave, short-term disability applications and FMLA procedural requirements.
Led weekly open enrollment question and answer session with employees on benefit program updates.
Created company-wide email blasts to announce changes in retirement or benefits plans.
Investigated and followed up on incidents to handle workers' comp claims.
Investigated, resolved and reported on occurrences documented on employee incident and accident reports.
Managed safety and health programs, enforcing compliance with occupational health and safety regulations.
Coordinated off-site medical care and drug and alcohol testing for employees.
Managed OSHA-mandated recordkeeping and accident analysis paperwork.
06/2006 to 10/2013
Emergency Special Procedures TechHolland Hospital – City, STATE,
Provision of direct patient care under supervision of the Registered Nurse
Wound care
Splinting
Management of sterile fields
Performed Electrocardiograms (EKG) on high risk patients
Reduced patients’ anxiety and enhanced cooperation by educating on procedure details, instructions and expectations
Maintained inventory and supply levels for contrast materials, film, catheters and other medical items, checking inventory stock and reordering items running low
Maintained highest levels of quality, safety and patient confidentiality by following hospital and regulatory guidelines when collecting patient information and conducting imaging procedures
Maintained HIPAA compliance across all patient data-handling, systems and training
Recorded patients' medical history, vital statistics and test results in electronic medical records
Clerical management of multi-line phone system, transfers and admissions, and patient interactions
Provided necessary health education training for patients
Tested patients' blood glucose levels
Prepared specimens for analysis and established proper chronological priorities in testing
Evaluated nursing notes to confirm accuracy of described care provided and patient responses
Evaluated patient care needs, prioritized treatment and maintained patient flow
Helped physicians examine and treat patients by assisting with instruments, injections and suture removal
02/2000 to 06/2006
Office AdministratorGreat Lakes Home And Resort – City, STATE,
Managed reception and lobby area, greeted visitors and responded to requests for information
Sorted and distributed business correspondence to correct department or staff member, reducing dropped communications and enabling faster responses to key requests
Inventory management that includes reviewed, processed and entered orders in the computer, created and updated wholesale and retail price list
Invoiced shipped orders
Assisted Customer Service when needed answering phones and taking orders
Maintained organized files and records
Liaison to external employee orientations
Updated databases with new orders, verified changes in information in system
Made orders for new office supplies, closely monitoring supply use and monthly budgets
Interacted professionally with both customers and inside personnel, answering questions and responding to phone and email inquiries
Supported clerical needs for Purchasing, Customer Service Department, and the Marketing Department, including taking messages, scanning documents and routing business correspondence
Education and Training
Expected in 05/1998
High School Diploma: North Muskegon High School - Muskegon, MI GPA:
Expected in
Completed SHRM-CP (Society for Human Resource Management): SHRM - , GPA:
Additional Information
I served extensively as trainer/preceptor for individuals of all ages, backgrounds, and levels of experience.
Knowledge of state and federal employment law. Ability to read, analyze, and interpret technical procedures, or governmental regulations.
Demonstrates highest levels of confidentiality, discretion and integrity.
Proficient in the use of a wide variety of software programs.
Recognized by customers and co-workers for ability to infuse calm, comfort and humor into the most stressful of situations.
Delegate, multi-task and prioritize effectively for optimal efficiency and profit.
Multiple contact hours in training for HR Responsibilities.
Completed 8 hours of Didactic Preceptor Education.
First Aid, CPR AED Certified.
Personal computer skills including Microsoft Office, Excel, PowerPoint, payroll systems and state and federal HR compliance reporting systems/requirements.
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Resume Overview
School Attended
North Muskegon High School
SHRM
Job Titles Held:
HR Manager
Health Benefits Coordinator/Safety Assistant
Emergency Special Procedures Tech
Office Administrator
Degrees
High School Diploma
Completed SHRM-CP (Society for Human Resource Management)