hr manager resume example with 10+ years of experience

Jessica Claire
, , 100 Montgomery St. 10th Floor (555) 432-1000,

Versatile, purposeful, bilingual and initiative-taking Human Resources Manager with extensive employee relations, talent management, and business management consulting experience. Adept at resolving conflicts, conducting employee relations investigations, producing internal communications, and overseeing various other critical human resources responsibilities. Experienced in offering guidance and support to management on effective communication and coaching techniques to foster employee success, as well as consistently maintaining compliance with employment and labor laws as set forth by local, state, and federal regulations to minimize legal complications. Thrive under pressure and value complex projects requiring problem-solving, interpersonal, and prioritization skills. Enjoy identifying and resolving business/employee needs while fostering an energetic and motivated company culture.

  • Organization design
  • Benefits administration
  • Customer service
  • Bilingual
  • Employee relations
  • Human resources
  • Payroll
  • Interviewing
  • Business consulting
  • Eclipse
  • Auditing
  • FMLA
  • ATS
  • Conflict management
  • Management consulting
  • Talent management
  • Employment & labor law
  • Supervising experience
  • Human resources management
  • Affirmative action planning
  • Performance management
  • Recruiting
  • Business management
  • Employee orientation
  • Employee Engagement
  • Personnel Information Systems
  • Employee Relations Oversight
  • Drafting and Administering Contracts
  • Problem-Solving
12/2018 to Current HR Manager Bumble Bee Seafoods | San Diego, CA,
  • Lead daily business and people operations in the US region such as payroll, recruiting, onboarding, new hire orientation, compensation, benefits administration - plan design & selection, open enrollment testing & presentation, 401(K) administration & audits, HRIS setup, and performance management
  • Advance organizational development, creating and fulfilling company policy, procedure, and programs
  • Collaborate with company executives in development of business strategy aimed to reinforce a positive and efficient infrastructure and prioritize demands within a constantly changing environment
  • Counsel managers on identifying performance issues, provide consistent guidance to managers on employee relations such as grievances, attendance, performance, and disciplinary actions
  • Counsel, coach, and train all new talent
  • Respond to employee inquires and issues, enforcing regulatory compliance and submitting reports with high attention to confidentiality
  • Manage employee relations cases; assess case notes & responses, plan course of action, observe & evaluate results, advocate for additional resources, and/or close case
  • Execute strategies for building organizational design to develop and maintain compensation strategies by performing job analysis using market trends and internal data
  • Develop and interpret statistical data to supply organizational feedback and enhance operational efficiency
  • Supervise entire recruitment process of new employees and independent contractors, posting new position listings, selecting, and interviewing candidates, and conducting 90-day follow-up interviews
  • Coordinate with management to evaluate pay structure and benefits program, problem-solving to ensure optimal company savings while offering best possible salaries and benefits
  • Arrange and direct employee activities including birthdays, holidays, milestone celebrations, quarterly community outreach programs, and quarterly employee appreciation programs.
02/2014 to 11/2018 Sr. Human Resource Generalist Firstservice Residential | Jacksonville, FL,
  • Created and implemented the onboarding program for all new hires and digitalized new hire process to ensure efficiency and accuracy of data
  • Managed full-cycle recruitment through our ATS for exempt, non-exempt positions and partnered with multiple recruiting agencies
  • Manage onboarding process which includes processing background screenings, drug tests and physicals and enter new hire paperwork into the HRIS
  • Comply with all I9 regulations; processing and auditing of all employee I9s, Verify
  • Provide operational support to leaders across multiple business lines and guide in all aspects of human resource to management and employees
  • Lead investigations and work with HR Manager on coaching and providing recommendation to management
  • Advise on employee relations and corrective actions as needed
  • Lead training efforts and assist supervisors and employees with Performance Management while maintaining regular metrics and reports
  • Support compliance programs (EEO,AAP, ADA, FMLA) to ensure equity and legal compliance
  • Process all unemployment claims and participate in hearing in a timely manner
  • Participate in the yearly compensation reviews which included bonus distribution and merit increases
  • Yearly oversee internship program
  • (including Job fairs, interviews, assistance with work plans)
  • Coordinate yearly wellness programs to get employees informed on how to reduce healthcare spend
  • Open enrollment process from beginning to end and submit file to providers.
09/2012 to 02/2014 Branch Manager Pima Federal Credit Union | Springerville, AZ,
  • Created Job Descriptions and New Hire Ads
  • Optimum utilization of Database and come up with recruiting ideas
  • Place associates against client for order processing and payroll
  • Conduct walk through with new and current customers check for safety environments
  • Constant recruiting efforts are being maintained
  • Develop recruiting Train New
  • Employment Specialist
  • Document all activities from interviews, testing, assignments, messages, emails, phone conversation with Clients, candidates and of supervisors
  • Manage hours and process time sheets, apply deductions when needed
  • Make badges for associates when needed and assist with conversion to perm with associates and clients
  • Monitor performance of associates weekly
  • Develop a team in goals, environment and education
  • Review key - indicators to ensure that
  • Branch and Employment Specialist are adhering to company goals monthly
  • Provide Supervisors with Documentation for Discipline and Terminations
  • Write and Implement New Company Policies and Procedures
  • Support Company Executives with Employment Law Compliance
  • Conduct weekly interview, resumes, reports, weekly checkups
  • Assist with any problems on both sides
  • Audit of Branch quarterly
  • Review of Staff on a yearly review
  • Attend management meetings
  • Conduct year ending budgets
  • Process payroll, and dispute discrepancies
  • Monitor open job orders daily
  • Identify new opportunity and new ideas for growth and potential profits.
Education and Training
Expected in 03/2023 to to Real Estate License | Champions Real Estate, Plano, TX GPA:
Expected in 01/2014 to to Associate's Degree | Business Management El Centro College, Dallas, TX GPA:
Expected in 05/2016 to to High School Diploma-General Studies | Dallas-Oak Cliff, Dallas, TX GPA:
SHRM Certified Professional Pending
Native/ Bilingual

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Resume Overview

School Attended

  • Champions Real Estate
  • El Centro College
  • Dallas-Oak Cliff

Job Titles Held:

  • HR Manager
  • Sr. Human Resource Generalist
  • Branch Manager


  • Real Estate License
  • Associate's Degree
  • High School Diploma-General Studies

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