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hr manager resume example with 7+ years of experience

Jessica Claire
, , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
Home: (555) 432-1000 - Cell: - resumesample@example.com - : - -
Professional summary

Dedicated Human Resources professional bringing 10 years of expertise in benefits administration, recruitment and staff development. Talented in bridging gaps between labor forces and management to achieve objectives. Driven and decisive with passion for building and retaining highly effective teams.

Skills
  • Knowledgeable in all HR Systems
  • New Employee orientations
  • Terminations procedures
  • Trained in FMLA/ADA/EEOC/WC
  • Compensation and benefits
  • Employee recruitment
  • Team Building
  • Policy and procedure development
  • Performance management strategies
  • Risk management
  • Benefits administration
  • Payroll coordination
  • Investigative oversight
  • Cross-Functional Collaboration
Work History
03/2022 to Current
HR People Supervisor Balchem , , Bethesda, MD
  • Manage the HR functions for multi-state region 28 restaurants within an assigned region
  • Advised executives on best practices for employee growth and productivity goals, consistently helping companies improve retention.
  • Motivated employees through special events and incentive programs.
  • Processed employee claims involving performance issues and harassment.
  • Implemented performance reviews and motivational strategies to elevate HR team results.
  • Maintained payroll and benefits for employees in various locations, minimizing financial discrepancies through detailed program management.
  • Initiated and maintained workers compensation cases for tracking, reporting and legal mechanics.
  • Evaluated employee onboarding programs and presented strategic improvement recommendations to upper management.
  • Maintained human resources regulatory compliance with local, state and federal laws.
  • Led decision-making and implementation of HR policies, procedures, programs and functions.
  • Developed succession plans and promotion paths for staff.
  • Coordinated work activities for HR managers, specialists and recruiting agents.
  • Liaised between multiple business divisions to improve communications.
  • Conducted company-wide town hall meetings to convey updates.
08/2016 to 03/2020
Employee Relations Manager Great Lakes Dredge & Dock Company, Llc , ,
  • Investigated [Type] and [Type] issues by reviewing documentation and footage and interviewing associates.
  • Worked with managers to achieve compliance with organizational policies, providing clarifying information and recommending necessary changes.
  • Provided guidance on policies and procedures to harmonize responses, provide appropriate investigation actions and reach resolution of grievances.
  • Instructed senior leaders on appropriate employee corrective steps.
  • Discovered and resolved complex employee issues that affected management and business decisions.
  • Streamlined complaint response management by providing guidance on policies and ensuring appropriate and accurate investigation processes.
  • Took notes on interviews and other workplace investigations, compiled records and organized documentation for cases.
  • Performed audits and deep document reviews to verify compliance with applicable laws.
  • Examined complaints made by workers, conducted interviews and mediated disputes.
02/2016 to 08/2016
Human Resources Generalist Chs, Inc. , ,
  • Created and implemented forward-thinking initiatives to improve employee engagement
  • Directed and controlled various benefit programs, including 401K, medical, dental and vision packages
  • Provided guidance on policies and procedures to harmonize responses, provide appropriate investigation actions and reach resolution of grievances
  • Forecasted expected personnel demands and developed forward-thinking approaches to achieve objectives
  • Educated management on successful policy implementation and enforcement actions to prevent employee legal entanglements
  • Facilitated on-boarding sessions and on-the-job training for new hires, bolstering employee job position knowledge and skillset
  • Devised hiring and recruitment policies for 500 employee company
  • Reduced workers' compensation claims by eliminating instituting corporate safety training program
  • Maintained company compliance with all local, state and federal laws, in addition to establishing organizational standards
  • Monitored and handled all employee claims, including performance-based and harassment incidents
08/2013 to 01/2016
South East Regional Training and HR Specialist Starbucks Teavana Holdings Inc , ,
  • Traveled regionally and managed the planning and execution of all human resource activities with in assigned stores
  • Collaborated with entire human resource department to discuss new ways to recruit top talent
  • Developed succession plans and promotion paths for all staff
  • Answered employee inquiries regarding health benefits and 401k options
  • Planned, monitored and appraised employee work results by training managers to coach and discipline employees
  • Streamlined HR efficiencies, coordinated new hire orientations and provided onboarding and training for new employees
  • Instructed senior leaders on appropriate employee corrective steps
  • Discovered and resolved complex employee issues that affected management and business decisions
  • Conducted all internal complaints and investigations
Education
Expected in 2014 to to
BBA: Human Resources Management
Capella University - Minneapolis, MN
GPA:

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Resume Overview

School Attended

  • Capella University

Job Titles Held:

  • HR People Supervisor
  • Employee Relations Manager
  • Human Resources Generalist
  • South East Regional Training and HR Specialist

Degrees

  • BBA

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