Hr Manager resume example with 6+ years of experience

Jessica Claire
  • Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
  • H: (555) 432-1000
  • C:
  • Date of Birth:
  • India:
  • :
  • single:
Professional Summary

Driven Property Tax Manager with 5-year track record of successful administrative, operations management, and Human Resources experience. Highly skilled in cultivating and leading high-performance teams focused on exceeding business objectives.

  • Account updating
  • Accounts Receivable
  • Payroll Processing
  • AP and AR management
  • System development
  • Meticulous attention to detail
  • Operations management
  • Office administration
  • Scheduling
  • Staff Management
  • Mail handling
  • Workflow planning
  • Database administration
  • Spreadsheets/Excel/Microsoft Office Skills
  • 10-Key
Work History
HR Manager, 01/2017 - Current
Infostretch Conshohocken, PA,
  • Liaised between multiple business divisions to improve communications.
  • Provided guidance on policies and procedures to harmonize responses, provide appropriate investigation actions and reach resolution of grievances.
  • Followed programs closely to assess effectiveness and make proactive changes to meet changing demands.
  • Updated training processes by reviewing existing documentation, leveraging feedback from associates, and working with legal and compliance teams.
  • Educated management on successful policy implementation and enforcement actions to prevent employee legal entanglements.
  • Streamlined HR efficiencies, coordinated new hire orientations and provided onboarding and training for 10 new employees.
  • Enhanced team workflows and employee job satisfaction by coordinating communication between managers and employees.
  • Utilized Gusto system to convert all payroll and benefit programs.
  • Organized and led orientation and training to promote collaboration.
  • Discovered and resolved complex employee issues that affected management and business decisions.
  • Boosted customer satisfaction ratings by resolving issues for speedy resolution.
Accounts Receivable Manager, 01/2017 - Current
Cintas Corporation Idaho Falls, ID,
  • Verified discrepancies and resolved clients' billing issues as needed for 12,000 accounts
  • Resolved valid or authorized deductions by entering adjusting entries.
  • Posted customer payments by recording cash, checks and credit card transactions.
  • Maintained records by imaging invoices, debits and credits.
  • Completed daily process adjustments to maintain accuracy.
  • Processed incoming payments in accordance with established financial policies.
  • Prepared bills receivable, invoices and bank deposits.
  • Applied proper codes to invoices, files and receipts to keep records organized and easily searchable.
  • Managed all areas of accounting, including accounts payable and receivable, general ledger management, banking reconciliations and monthly balance sheet statements.
  • Investigated daily variances uncovered with Zoho Books, Quickbooks, and excel reports and corrected errors to resolve discrepancies.
  • Applied mathematical abilities on daily basis to calculate and check figures in all areas of accounting systems.
  • Completed bi-weekly payroll for company employees, including calculating taxes, vacation and sick time.
  • Managed accounting operations, including journal entries, collection efforts, reconciliations and payroll processing.
Accounts Payable Manager, 01/2017 - Current
Alterra Mountain Co Steamboat Springs, CO,
  • Closely monitored accounts to post timely payments and resolve billing discrepancies.
  • Coordinated accounts payable functions and improved workflow for 6-8 staff members.
  • Managed accurate and timely processing of over 200 invoices per month.
  • Verified vendor accounts by reconciling monthly statements and related transactions.
  • Organized budget documentation and tracked expenses to maintain tight business controls.
  • Entered invoices requiring payment and disbursed amounts via check, electronic transfer or bank draft.
  • Disbursed petty cash by recording entries and verifying documentation.
  • Paid vendors by monitoring discount opportunities and paid employees by receiving and verifying expense reports.
  • Positively interacted with all partners, employees and customers using exemplary communication and interpersonal talents.
  • Promoted consistent accuracy of billing information by reconciling accounts monthly.
  • Entered figures using 10-key calculator to compute data quickly.
Property Tax Manager, 01/2015 - Current
The Ray Tax Group City, STATE,
  • Completed in-depth research into tax issues affecting clientele property tax accounts to offer expert advice and accurately prepare submissions.
  • Oversaw team of 6-8 customer service tax specialist's handling over 12,000 accounts per year.
  • Helped organization maintain full compliance with surrounding Appraisal Districts within the state of Texas using diligent application of best practices.
  • Taught junior staff how to prepare property tax accounts and submission of protests, resolve discrepancies and maximize efficiency.
  • Identified impactful regulations and incorporated changes to comply with new requirements and deadlines.
  • Responded promptly to official property tax notices requiring additional forms and submissions.
  • Boosted branch sales by developing and deepening customer loyalty through incentive programs.
  • Consulted with representatives of regulatory agencies to complete accurate filings and uphold strict compliance.
  • Uncovered and resolved strategic and tactical issues impacting sales management and business operations.
  • Met deadlines by proactively managing individual and team tasks and implementing property tax processes.
  • Interviewed, hired and trained 6-8 employees and promoted positive feedback and engagement.
  • Handled staff conflicts, evaluations, hiring/termination processes, coaching employees on company protocol and payroll operations.
  • Assessed employee performance and developed improvement plans.
High School Diploma: , Expected in
Southwest High School - Fort Worth, TX

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Resume Overview

School Attended

  • Southwest High School

Job Titles Held:

  • HR Manager
  • Accounts Receivable Manager
  • Accounts Payable Manager
  • Property Tax Manager


  • High School Diploma

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