hr manager resume example with 15+ years of experience

Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • H: (555) 432-1000
  • C:
  • Date of Birth:
  • India:
  • :
  • single:

Talented HR leader with 8-year career overseeing human resources operations, including employee relations, organizational structuring and policy development. Well-versed in benefits administration and legal compliance. Forward-thinking with superior problem-solving, conflict management and organizational skills.

Also have several years of comprehensive social work experience providing social services to diverse populations to aid with day-to-day issues. Serviced clients to promote optimum mental, emotional and behavioral health in collaboration with other members of health care team. Demonstrated psycho-social assessment, treatment planning and advocacy skills.

  • Employee Engagement
  • Conflict Resolution
  • Problem-Solving
  • Advising Department Managers
  • Manager and Employee Training
HR Manager, 10/2014 - Current
Aramark Corporation Lake Forest, IL,
  • Facilitated and processed payroll using Paychex Flex.
  • Administered employee benefits and led open enrollment process, informing and coaching employees.
  • Coordinated workers' compensation insurance and managed claims.
  • Communicated with supervisors to plan and review employee evaluations.
  • Prepared and led new employee orientation to familiarize with company policies, procedures, culture and campus.
  • Oversaw and monitored retirement program and enrollment.
  • Proactively identified and solved complex HR problems that impacted operations management and business direction.
  • Recruited applicants for vacancies to fill open positions with qualified staff.
  • Created and updated personnel files by entering information in HRIS.
  • Trained 150+ managers and staff on HR best practices and protocols to reduce process lags.
  • Provided HR consultation services to leadership and department heads.
  • Identified operational weaknesses to improve or innovate people, programs and processes.
  • Advised leadership on vacation and sick time, benefits, job services and employment discrepancies.
  • Achieved desired work environment and performance by proactively advising and guiding employees on best practices and overseeing HR training.
  • Handled sensitive employee and company information with highest level of confidentiality and discretion.
  • Held exit interviews and documented information discussed with employees.
  • Compiled reports to provide management with accurate information and comply with policies and procedures.
  • Formulated corrective action plan through analysis of management feedback and consultation with employee.
Executive Director, 02/2011 - 10/2014
The Leukemia & Lymphoma Society Pittsburgh, PA,
  • Helped protect providers and facility from legal liabilities by proactively assessing risks.
  • Helped patients obtain health care services by setting up referrals.
  • Facilitated communication between clients, therapists, administrative staff, case workers and court systems.
  • Identified and hired talented individuals bringing valuable skills and great experience to team (mentors and group leaders).
  • Developed and incorporated community-based programs to meet various needs and monitored each program's effectiveness.
  • Collaborated with team members to identify and accomplish agency objectives.
  • Partnered with similar organizations to meet greater needs, preventing duplication and optimizing resource utilization for clients in an outpatient care setting.
  • Coordinated referrals and program resources for hundreds of guardians and children monthly in a foster care and/or outpatient treatment care setting.
Program Director, 02/2008 - 02/2011
Marsh & Mclennan Companies, Inc. Murfreesboro, TN,
  • Managed program operations and provided strategic leadership and training for staff.
  • Liaised between organizations, families, foster families, case workers, therapists, school, courts and other community members to promote and improve services and communication.
  • Oversaw daily operations of foster care program and after-school program and group treatment for youth in state's custody.
  • Developed and monitored budgets for all programming.
  • Managed parent support groups addressing topics such as positive discipline and parenting styles.
  • Worked with community resources to engage youth in pro-social activities and help families access services.
Group Leader and Mentor, 01/2007 - 02/2008
The Journey City, STATE,
  • Monitored and cared for youth in carefully controlled environment to promote safety.
  • Monitored behavior in individual and group sessions and intervened when necessary.
  • Drafted weekly progress reports and memos to inform family members of youth progress and needs.
  • Collaborated with counselors, case managers, foster parents and parents to report youth behavior and progress.
  • Advocated for at-risk youth individuals and promoted helpful resources and programs to foster progress.
  • Provided instruction in both classroom and individual settings to cultivate skill building, sobriety, independent living, healthy relationships, and related personal skills.
  • Worked with care team to assess client needs and discuss collaborative treatment efforts.
  • Empowered clients to tackle challenging situations with better and more diverse coping skills.
  • Coordinated alcohol and drug prevention programs to cultivate atmosphere focused on positive decision-making.
Education and Training
Bachelor of Science: Social Work, Expected in 04/2007
Utah Valley University - Orem, UT,
Status -

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Resume Overview

School Attended

  • Utah Valley University

Job Titles Held:

  • HR Manager
  • Executive Director
  • Program Director
  • Group Leader and Mentor


  • Bachelor of Science

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