hr manager resume example with 11+ years of experience

(555) 432-1000,
, , 100 Montgomery St. 10th Floor

Enthusiastic individual with superior skills in working in both team-based and independent capacities. Bringing strong work ethic and excellent organizational skills to any setting. Excited to begin new challenge with successful team.

  • Dependable and reliable
  • Cheerful and energetic
  • Effective team player
  • Excellent multitasking
  • Strong communication skills
  • Kronos scheduling software and Workday
  • MS Office
  • Payroll administration
  • Benefits administration
Education and Training
Wilson Community College Wilson , NC Expected in 07/2020 Bioworks Class : - GPA :
Strayer University Washington, DC Expected in Bachelor of Science : Information Technology - GPA :
Luna - Account Technician II
Atlanta, GA, 03/2023 - Current
  • Maintained full compliance when executing and tracking bank reconciliations, A/P, invoicing, billing and collections.
  • Reviewed purchase documents and company receipts for reconciliation with statements.
  • Prepared bank reconciliations, managed field audits and reviewed accounting records for accuracy.
  • Prepared accurate financial reports each month by collecting, analyzing and summarizing account information.
  • Processed documents within anticipated timeframes to assist senior leadership.
Lowe's Companies Inc. - Account Clerk I
City, STATE, 12/2021 - 03/2023
  • Created and filled out Excel spreadsheets to track financial data.
  • Generated and mailed invoices and processed incoming payments.
  • Supported senior staff with administrative tasks such as running copies and filing documents.
  • Coded invoices and other records to maintain organized and accurate records.
  • Entered expenses into computer software for budgetary tracking.
  • Maintained accounts payable operations by entering vendor bills, printing checks and setting up electronic debits.
  • Performed administrative tasks to support strategic initiatives.
  • Collected, updated and modeled financial data.
  • Collaborated with members of public, vendors and management to resolve issues quickly.
  • Tracked income and expenses for business using accounting software.
  • Upheld compliance with established guidelines and legal requirements.
  • Maintained current understanding of state and federal accounting procedures to prevent legal or compliance issues.
  • Resolved account issues with strengths in research, problem-solving and solution development.
  • Maintained positive account relationships through regular contact and knowledgeable service for every need.
  • Updated and maintained account records to adequately track current revenue and stay on top of communications.
  • Release memos for upcoming releases.
  • Print checks for remaining balance of inmates trust funds.
  • Order supplies for facility for all departments.
  • Make daily deposits and take to the bank.
Lowe's Companies Inc - Patient Account Specialist
City, STATE, 04/2021 - 12/2021
  • Collaborated with relevant parties to resolve billing issues, insurance claims and patient payments.
  • Resolved inquiries from patients, families and external payers.
  • Reached out to patients once insurance was billed in order to obtain payments due.
  • Reviewed flagged items daily and resolved issues.
  • Processed refunds, disbursements and payments.
  • Submitted electronic bills following facility and legal compliance standards.
  • Generated detailed reports outlining billing, flagged items and other important data.
  • Created letters, invoices and other documents with diverse computer programs such as microsoft and Eclinical Works.
  • Compared statements against patient files.
  • Created letters, invoices and other documents with diverse computer programs such as ECW.
  • Organized and maintained office supplies to promote team productivity.
  • Accepted and processed customer payments and applied toward account balances.
  • Investigated billing discrepancies and implemented effective solutions to resolve concerns and prevent future problems.
  • Worked closely with delinquent account holders to collect and reconcile accounts through approved channels.
Lowe's Companies Inc - HR Manager
City, STATE, 09/2020 - 03/2021
  • Tracked programs closely to assess effectiveness and make proactive changes to meet changing demands.
  • Achieved desired work environment and performance by proactively advising and guiding 65 employees on best practices and overseeing HR training.
  • Managed payroll for over 65 hourly and salaried employees manually.
  • Kept operations in compliance with requirements by applying knowledge of applicable regulations, legal statutes and tax code information.
  • Calculated and applied wage garnishments.
  • Calculated overtime, vacation sick hours and other categories of time.
  • Responded to requests for information as company expert on payroll operations.
  • Received and reviewed candidate resume and job application submissions to approve or deny applicants for initial interviews.
  • All necessary paper work is filled out and filled that each and every employee under the guidelines for GMPs zones.
  • Check that all employees are following GMPs before entering production facility.
  • Ensure that all GMPs are followed In each workstation.
  • Worked with stakeholders to strategize and implement best-in-class hiring practices.
  • Created interview questionnaires, job descriptions and advertisements, pre-screening protocols, and post-interview assessments.
  • Cultivated and maintained relationships and ongoing communication with potential job candidates.
  • Maintained employee benefits programs and informed employees of benefits by studying and assessing benefit needs and trends.
  • Prepared employees for assignments by establishing and conducting orientation and training programs.
  • Liaised between employees and senior leadership to address inquiries, complete contract processing and foster problem resolution.
  • Asset Management.
  • Microsoft Office skills.
Company Name - Staffing Scheduling Administrator
City, State, 12/2019 - 09/2020
  • Prepared and structured employee files to securely store HR and payroll documents using Worday programming}
  • Filed documents, delivered mail and performed bookkeeping to facilitate office operations of HR department.
  • Scheduled new hire orientation, guided new hire through on-boarding and explained new hire documentation requirements to facilitate HR processes.
  • Developed job postings, recruited candidates and scheduled interviews to fill vacant positions.
  • Developed and maintained training materials and benefits packets for new hires.
  • Reviewed employee time sheets for accuracy and maintained accurate records in company system.
  • Reviewed all candidate documentation, including identification, references and background checks in alignment with hiring protocol.
  • Processed business and identification cards, bank accounts and reference and medical checks to streamline hiring protocol.
  • Managed the schedules of a team of 195 personnel.
  • Produced and filed payroll reports every week ending.
  • Managed departmental inventory and supply ordering.
  • Recruited and interviewed individuals for Full-time and Part-time positions.
Company Name - Front End Support Supervisor
City, State, 02/2017 - 12/2019
  • Experience with schedules to provide effective coverage for key areas and achieve customer service objectives.
  • Lead and motivated team of 50, cashiers and administration in retail setting.
  • Delegated tasks to multiple employees while maintaining efficient workplace.
  • Key holder ensured the store was opened and closed on time.
  • Counted down registers and bank deposits contained proper amounts of currency.
  • Corrected issues negatively impacting team and business operations.
  • Guided personnel in reviewing and reconciling daily transactions.
  • Set clear goals for all employees on same level and working collaboratively.
  • Prepared purchase orders and expense reports.
  • Experience with payroll and time and attendance systems.
  • Prevented key account losses by researching discrepancies for corrective action. Accounts payable and Accounts receivable.
  • Resolved customer questions, issues and complaints.
  • Developed rapport with customer base by handling difficult issues with professionalism.
  • Reconciled documentation discrepancies, ensuring correct reporting for senior leadership.
Company Name - Service Support Department Supervisor
City, State, 01/2010 - 02/2017
  • Tracked weekly sales for senior leadership reports for action planning.
  • Supervised, coached, and mentor 11-member staff.
  • Addressed customer inquiries and concerns and facilitated decision-making and minimize anxiety or hesitation.
  • Directed cycle counts every day and full audits every month.
  • Ordered and managed over $1M in inventory every month.
  • Contacted customers prior before delivery for confirmation and coordinate delivery times.
  • Unloaded, picked, staged and loaded products for shipping.
  • Main keyer for annual store inventory.

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Resume Overview

School Attended

  • Wilson Community College
  • Strayer University

Job Titles Held:

  • Account Technician II
  • Account Clerk I
  • Patient Account Specialist
  • HR Manager
  • Staffing Scheduling Administrator
  • Front End Support Supervisor
  • Service Support Department Supervisor


  • Bioworks Class
  • Bachelor of Science

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