hr lead office manager resume example with 20+ years of experience
JessicaClaire
Montgomery Street, San Francisco, CA94105(555) 432-1000, resumesample@example.com
Summary
Highly motivated Sales Associate with extensive customer service and sales experience. Outgoing sales professional with track record of driving increased sales, improving buying experience and elevating company profile with target market.
Highlights
Guest services
Inventory control procedures
Merchandising expertise
Loss prevention
Cash register operations
Product promotions
Accomplishments
Recognized as one of the most effective stores in the district in employee retention and training performance
Experience
02/2013 to CurrentHR LEAD/OFFICE MANAGERBergaila | Waynesboro, GA, Responsible for managing Human Resources administration, associate screening, onboarding, training, cash office, invoice reconciliation and effective employee engagement. - Recognized as one of the most effective stores in the district in employee retention and training performance. - Served on the sales floor in product merchandising and customer service to back up store management.
09/2013 to 12/2013DOCUMENT CONTROL ASSISTANTChelsea Jewish Lifecare | Longmeadow, MA, Short term temporary assignment designed to assist with the clean-up of contents in the uniPoint document control system.
06/2012 to 05/2013BENEFITS WELLNESS ASSISTANTChelsea Jewish Lifecare | Chelsea, MA, Valley Forge, PA (contractor via Manpower/formerly The Job Exchange) 06/2012- 04/30/2013 BENEFITS WELLNESS ASSISTANT Long Term temporary assignment as an Assistant supporting the Compensation/Benefits/Wellness departments. - Provided daily administrative support for the Vice President, Compensation and Benefits and support staff. - Coordinated travel, ordering of office supplies, meeting planning and presentation preparations for multiple training sessions both locally and in remote locations. - Prepared of invoices and travel expenses for the Corporate, Shared Services and Relocation areas. - Maintained record keeping for the LiveWell credits/updates and various mailing and distribution lists. - Prepare/present/distribute employee communications for national distribution to promote healthy lifestyles and information. - Contacted vendors and coordinated details for the Annual Health Fair to educate employees on good health practices and information on common issues within our corporate community. - Verified and reviewed applicable Summary Plan Documents and made appropriate updates to the documents. - Ensured appropriate onboarding and off boarding procedures were followed for our department to ensure efficient operations.
02/2012 to 05/2012HUMAN RESOURCES ASSISTANTCollege Hunks Hauling Junk And Moving | Fairview, TX, Three month temporary assignment as a HR Assistant supporting several HR managers and functions. - Coordinated onboarding and termination documentation and procedures including distribution of offer letters, candidate expense reports and maintaining accurate HRIS records and employee files. - Preparation of Purchase Requisitions and Check Requests for various HR expenses using SAP. - Administered FMLA, STD and WC Claim administration. - Identified various areas where the department would be able to function more efficiently. - Provided excellent customer service to the employees, contractors and internal department members with various requests.
08/2011 to 02/2012HUMAN RESOURCES ASSISTANTADOLOR | City, STATE, Served as the HR Assistant during a very critical time in the company's history and acquisition. - Supported the recruitment and on-boarding processing of twenty-six employees at both on-site and remote locations within a two month period. - Established and documented more efficient methods for company's new hire process. - Maintained and eventually transitioned confidential information and management of the Human Resources onsite functions during the company's acquisition and turnover to new parent company.
10/2010 to 08/2011SALES ASSOCIATE/VISUAL MERCHANDISING SPECIALISTBANANA REPUBLIC FACTORY OUTLET | City, STATE, Provided excellent customer service in all aspects of front end operations including but not limited to floor sales, cash wrap, fitting room, and visual merchandising.
10/2010 to 11/2010CUSTOMER SERVICE /QUALITY MANAGEMENTTOTAL FACILITY | City, STATE, On this temporary assignment, directed incoming services requests to the appropriate service expeditors via the call center hotline as well as conducted evaluations of technicians at the completion of the work.
05/2006 to 12/2010OPERATIONS MANAGERIMPAXION | City, STATE, Responsible for the development of new business, marketing, billing, payroll, benefits, reporting and training on improving efficiencies and customer service. Maintained personal rapport and win-win relationships with contacts throughout the Greater Philadelphia area.
06/1996 to 04/2006HUMAN RESOURCE ADMINISTRATOR - HRIS/BENEFITS ADMINISTRATORINTER DIGITAL | City, STATE, Oversaw many aspects of recruiting, benefits processing and billing, performance reviews, HRIS implementation and design, new hire orientation and employee appreciation events for the King of Prussia Office. Serviced a variety of departments and wide range of areas of responsibility. - Served as the Executive Administrative Assistant to the Senior Vice President of Human Resources and Facilities and assisting with backup support to the President and the Chairman of the Board. - Consulted with managers and supervisors about company policies and procedures, and whenever necessary helped them clarify and interpret them. - Assessed, sieved and interviewed candidates for available positions; and made referrals of well-qualified and skillful applicants to the respective department managers and handled management of summer students and immigration status changes. - Leveraged prior experience and relationships to provide a comfortable interactions between the Human Resources Department and the general employee population, including international and offsite employees, for onboarding, benefits assistance, employee perfomance feedback, payroll changes, immigration issues and service recognition. - Established contacts with various brokers and suppliers to coordinate appropriate contracts which would add value and satisfaction thereby maintaining a low turnover rate throughout the company. - Selected, designed, implemented and managed a successful transition of all employee, payroll and benefits information into an Oracle HRIS system. - Provided coaching and guidance to local management and supervisory staff on employee relations issues. - Created and maintained an accurate database of job description templates appropriate for ISO 9000 Audits. - Assembled and prepared accurate data to be used in salary surveys and bonus payouts. - Supervised the Receptionist Position as well as managing the Receration Committee and other Employee Appreciation Events. SENIOR EXECUTIVE ADMINISTRATOR Administratively supported the Executive Team and a wide variety of departments across the company including, but not limited to: Finance, Investor Relations, Standards, Quality, Sales and Marketing. - Coordinated schedules, meeting arrangements and complicated travel arrangements for various members of the Executive Team and the International Sales department. - Executed numerous forms of correspondence including press releases, presentations, RFIs and RFPs - Tracked corporate expenses by department by department and prepared Budget to Actual Reconciliation Reports for Executive Review Meetings. - Managed preparations for corporate meetings including the Annual Investor Meeting, Standards Conventions, Employee Training Seminars and Employee Annual Meetings.
Education
Expected in to to B.A. | Health Science and PolicyUNIVERSITY OF MARYLAND BALTIMORE COUNTY, CATONSVILLE, MDGPA: UNIVERSITY OF MARYLAND BALTIMORE COUNTY - CATONSVILLE, MD B.A., Health Science and Policy
Certifications
MidAtlantic Employer Association HR Certification
Professional Affiliations
MidAtlantic Employer Association HR Certification
Presentations
Executed numerous forms of correspondence including press releases, presentations, RFIs and RFPs
Skills
Receptionist, Training, Benefits, Billing, Marketing, Payroll, Onboarding, Human Resources, Sales, Reconciliation, Hr Information System, Hris, Administrative Assistant, And Marketing, Arrangements, Audits, Budget, Clarify, Coaching, Contracts, Correspondence, Database, Employee Relations, Executive Administrative, Executive Administrative Assistant, Executive Administrator, Finance, Human Resource Administrator, Immigration, Immigration Status, International Sales, Investor Relations, Iso, Iso 9000, Iso Standards, New Hire Orientation, Oracle, Recruiting, Sales And, Sales Department, Satisfaction, Travel Arrangements, Customer Service, Retail Sales, Operations, Operations Manager, Associate, Cash, Hr, Merchandising, Employee Engagement, Invoice, Office Manager, Sales Floor, The Sales, Exchange, Administrative Support, Compensation, Compensation And Benefits, Invoices, Office Supplies, Ordering, Shared Services, Travel Expenses, Floor Sales, Front End, Sales Associate, Visual Merchandising, Recruitment, Forge, Documentation, Fmla, Sap, Short-term Disability, Std, Document Control, Staffing
Any information uploaded, such as a resume, or input by the user is owned solely by the user, not LiveCareer. For further information, please visit our Terms of Use.
Resume Overview
School Attended
UNIVERSITY OF MARYLAND BALTIMORE COUNTY
Job Titles Held:
HR LEAD/OFFICE MANAGER
DOCUMENT CONTROL ASSISTANT
BENEFITS WELLNESS ASSISTANT
HUMAN RESOURCES ASSISTANT
HUMAN RESOURCES ASSISTANT
SALES ASSOCIATE/VISUAL MERCHANDISING SPECIALIST
CUSTOMER SERVICE /QUALITY MANAGEMENT
OPERATIONS MANAGER
HUMAN RESOURCE ADMINISTRATOR - HRIS/BENEFITS ADMINISTRATOR