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HR Director Resume Example

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EJ
HR DIRECTOR
Professional Summary

Multi-talented Director of Human Resourcesconsistently rewarded for success in planning and operational improvements. Experience in policy development and staff management procedures positively impacting overall morale and productivity.

Skills
  • Human resources management
  • Communications
  • Employee Relations
  • Teamwork/Collaboration
  • Budgeting
  • Organizational Development
  • Succession Planning
  • Labor Relations
  • Payroll coordination
  • Recruitment
  • Performance evaluation
  • Business operations
  • Labor negotiations
  • Workforce improvements
  • Problem resolution
  • Customer service
Work History
10/2016 - 10/2018HR Director | Company Name - City, State
  • Set, enforced and explained HR policies to team members to cultivate compliant and satisfied workforce
  • Directed all office department, multiple projects and supervised and support administrative personnel along with supervising a supply specialist to maintain all assets and inventories of the individual dept
  • Performed as liaison and applied experience to resolve and handle a variety of HR functions including ; benefits, payroll, awards time/attendance, disciplinary actions, counseling/ evaluations, conflict resolution, retention efforts, and management of files
  • Followed programs closely to assess the effectiveness and make proactive changes to meet changing demands
  • Developed succession plans and promotion paths for all staff
  • Reviewed risk and quality plans to ensure necessary mitigation
  • Built and maintained high-performing and experienced team with low turnover
  • Handled disciplinary actions, performance appraisals and terminations of company staff
  • Collaborated on hiring and training of new employees, professional growth of staff and team building and motivation
  • Maintained company compliance with all local, state and federal laws, in addition to establishing organizational standards
  • Strategized with the clinical team to prevent inmate diversion, abuse and recidivism
  • Supervised individuals in a small group atmosphere to cultivate safety, independence and structure
  • Monitored and handled all employee claims, including performance-based and harassment incidents
  • Structured compensation and benefits according to market conditions and budget demands
  • Devised hiring and recruitment policies for 21 -employee company
  • Developed succession plans and promotion paths for all staff
01/2009 - 06/2016CEO | Company Name - City, State
  • Developed and implemented new strategies and policies in collaboration with executive partners to establish and achieve long-term business objectives, providing company with strong and sustainable organizational leadership
  • Fostered new business through participation in trade shows and initiating communications with prospective clients via phone and email
  • Directed technological improvements, reducing waste and business bottlenecks
  • Improved supply chain to reduce materials costs and optimize distribution
  • Oversaw daily administrative operations, including Maintained financial, Inventory and client records
  • Developed innovative sales and marketing strategies to facilitate business expansion.
    • Interviewed, supervised and motivated the staff members to achieve optimal productivity.
    • Worked closely with organizational leadership, including the board of directors, to strategically affect direction of operations.
    • Delegated assignments based on site plans, project needs and knowledge of individual team members
  • Collaborated with management, technical crew members and fellow supervisors to organize efficient site operations and achieve demanding schedule targets
  • Created organization's mission and vision statements for use by all employees
  • Oversaw investigations into discrimination, sexual harassment or other workplace claims
  • Supported trouble sites to mitigate obstacles and foster successful client delivery
  • Created annual budget and developed comprehensive plan to accomplish company objectives while staying within budget
  • Mitigated costs while collaborating with vendors to manage inventory items
  • Resolved all issues efficiently, which in turn enhanced customer satisfaction ratings
  • Confirmed company documentation met ISO requirements and day-to-day operations followed documentation
  • Analyzed business needs while soliciting customer feedback for process improvements
  • Tasked to turn around low growth operation by solidifying workflow processes, strengthening client relationships, and improving communications supporting client advocacy
  • Evaluated suppliers to assess quality, timeliness and compliance of deliveries, maintain tight cost controls and maximize business operational efficiency
  • Established and updated work schedules to account for changing staff levels and expected workloads
  • Managed payroll, transactions, invoicing and budgeting to decrease financial inconsistencies
  • Assisted executive leaders in decision-making procedures by creating daily reports to advise leaders on corrective actions and process improvements
  • Directed hiring and recruitment of personnel in all departments
  • Made decisions affecting daily operations such as overseeing purchasing and inventory management
  • Conducted reviews to assess compliance with related Business Grant laws, policies and regulations
  • Collected, State departments, agencies and Federal Government Grant applications to input information into database system
  • Assisted legal and accounting departments with change by communicating new improvement plans and expectations
  • Aligned organizational objectives with company mission, increasing revenue, profit and business growth by collaboratively developing integrated strategies
  • Retired as from RND Group Inc., has agreed on horizontal mergers and acquisitions
02/2004 - 05/2009Partnership Manager | Company Name - City, State
  • Developed and implemented successful business plans focused on cost-effective service delivery and revenue development
  • Designed strategic marketing and advertising campaigns to enhance agency development in the market
  • Led team to meet 20% of performance goals
  • Tracked and evaluated financial performance in order to make proactive adjustments to business plans
  • Supported commercial activity for invoicing, contracting and commercial analysis for ongoing projects
  • Developed internal requirements which complied with safety item used in Auto factory program standards to minimize regulatory risks and liability across the program
  • Arranged corporate and office conferences for company employees and guests
  • Analyzed and solved multi-faceted problems that effected executive leaders and business initiatives
  • Initiated timely project management within budget constraints for multi-faceted problems concerning executive leaders
  • Managed costs and billing and resolved financial discrepancies effectively through organizational management of account information using Peachtree software
  • Hired, managed, developed and trained staff, established and monitored goals, conducted performance reviews and administered salaries for staff
  • Produced payroll activities documentation and reports to meet corporate guidelines and promote transparency
  • Applied knowledge of regulations, employment law and tax code to keep operations in compliance with applicable standards
  • Reviewed personnel records to determine names, rates of pay, occupations of new hires and changes in wage rates
  • Improved customer satisfaction scores through application of superior conflict resolution and problem-solving skills
  • Monitored all incoming contracts and service agreements for correct pricing and information
  • Oversaw invoicing to government entities to meet FAR regulations
  • Created policies and procedures meeting regulatory guidelines and compliance standards
  • Spearheaded negotiation of union contracts as company representative
  • Interpreted and advised on labor relations policies and previously negotiated agreements
  • Completed in-depth investigations into issues pertaining to discipline and grievance management and recommended strategies
  • Resolved conflicts and negotiated mutually beneficial agreements between parties
  • Drove operational improvements which resulted in savings and improved profit margins
  • Resolved complaints and problems to improved operations and provided exceptional client support
  • Transferred the ownership to a business partner due to relocation
Education
Covenant Theological Seminary, CityBachelor of Science: Ministry Counseling
Frederick Community College, CityAssociate of Science: Social Sciences
University of Maryland - College Park, City, StateEducation Administration
Certifications
  • SHRM –Society for Human Resource Management Member ID-01966953
  • Project Management Professional (PMP)
  • CCC Certified( Cross Cultural Communications) –Legal / Medical /Social Service Interpreter
  • Budget Coach Planner
  • Healthcare information and Management Systems (HIMS)
  • Medical Billing & Coding
  • Legal & Medical, Social Services- Language Interpreter
  • Aroma therapist (LEA)
Key Training

Numerous Leadership Development, Executive Management Courses Including:

  • Commodity Trading Fundamentals
  • Finance for non-Finance Professionals
  • Management Development Course
  • Graphic Designer- Use digital illustration, photo editing software and layout software to create designs
  • Technical and scientific approach to problem-solving
  • SBA-Maryland Small business development Training
  • EVA-Virginia's procurement Vendor Professionals
  • MWBE -Minority and Women-owned Business Enterprises professionals
  • Physiognomy Theory
  • Asian Herbal medicine
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Peachtree accounting software- Business bookkeeping
Volunteer

Board of Director

2016-2020 / Descendants of Korean War Foundation 501(c)(3) non-profit organization / Washington, DC

Oversees the organization's assets and makes sure that the nonprofit is on sound financial footing. Active oversight includes watching over the Organization's operations, people and responsibility for maintaining legal, ethical accountability for its staff and volunteers.

Budget Coach

2018/ United Way / Frederick Maryland

Helping household become financially stable and independent: to meet their goals.

ALICE measures- Asset Limited, Income Constrained, Employed.

VP - Trustee

2012-2018 |Hosanna Methodist Church | GaithersburgMD

· Ensures the effective action of the board in governing and supporting the organization, and oversees board affairs, Acts as the representative of the board as a whole, rather than as an individual supervisor to staff.

· Complete retention of legal counsel for the Church.

· Coordination of Management of rentals for the Church Properties

· Develops agendas for meetings and presides at board meetings.

· Seeks volunteers for committees and coordinates individual board member assignments.

· Determines whether executive committee meetings are necessary and convenes the committee accordingly.

· Perform as an Event coordinator oversees all aspects of event planning and management including internal and external.

· File and retrieve corporate documents, records, and reports.

· Legal /Medical Interpreter for church senior members

· Steadfast mentoring program for juvenile service department - with a foal of reducing recidivism and healing the youth succeed.

· Sponsor Orphan program-Compassion International.

Contest Judge

2010-2015| SkillUSAMD Region Competition |Thomas Edison H.S. MD

· Skills USA, Championships; School of Technology for 25 different competitions.

· Selecting the top three competitors in each event, judges would use specific Skills USA guidelines and criteria.

· Over 1000 Student competitors representing every school system in state of Maryland.

Sponsor / Community Partner

2009-2015 | MCPS Dept of Family & Community Ptr ship | Rockville MD

· Family oriented informational and educational yearly family fair attended over 12,000 people, through the help of sponsors and community partners.

· Volunteered to participate for the event and preparing for the booth, tote bags with school supplies.

· Re-organizing file, update contact information.

· Interpreter for introducing School Educational system

· Emergency phone interpreter
• Interpreter for introducing School Educational system
• Emergency phone interpreter

COMPUTER

Proficient in Microsoft Office Suite, Microsoft Office including Microsoft Project for scheduling, Outlook, Word ,Works, Excel & PowerPoint.

Language Proficiency

Foreign Language: Fluent in Korean

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Resume Overview

School Attended

  • Covenant Theological Seminary
  • Frederick Community College
  • University of Maryland - College Park

Job Titles Held:

  • HR Director
  • CEO
  • Partnership Manager

Degrees

  • Bachelor of Science : Ministry Counseling
    Associate of Science : Social Sciences
    Education Administration

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