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HR Coordinator Resume Example

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HR COORDINATOR
Summary
  • Human resources professional who effectively manages project tasks requiring interaction with multiple departments.
  • Handles multi-faceted roles and assignments.
  • Resolves employee issues in a professional manner.
  • Committed and diligent in adhering to deadlines and delivering results

Highlights
  • Microsoft Office proficiency
  • Excel spreadsheets
  • Knowledge of Quickbooks
  • Knowledge of ADP
  • Mail management
  • People-oriented
  • Organized
  • Maintains confidentiality
  • Dedicated team player
  • Self-directed
Experience
HR Coordinator03/2013 to CurrentIconsoft IncBurlington, MA

  • Manage the receptionist area, including greeting visitors and responding to telephone and in-person requests for information
  • File employee documents and legal papers into appropriate HR files, employee folders and public access files
  • Assist with inbound and outbound calls regarding all HR inquiries. Resolve personnel issues regarding human resources matters needing clarification and corrections
  • Update and report through the ADP system
  • Assist President and HR Manager with routine administrative duties; including managing their mailbox
  • Perform and verify new hire's work eligibility status on the e-Verify site
  • Update and maintain I-9 records
  • Prepare new hire documentation; including appointment letters and other correspondences and sending them via mail and e-mail
  • Facilitate background checks
  • Support and assist in HR administrative duties; including preparing HR data as maybe required
  • Process employee information in ADP, Quick books, Health Insurance portal and internal database's
  • Assist attorneys, external vendors with requests; including contract/ work order execution, providing company documents, certificate of insurance and others requests
  • Send updates, newsletters to employees on a regular basis; including 401k, insurance, others
  • Work on benefits administration
  • Manage employee PTO and vacation accruals.
  • Ensure compliance adherence; including timely LCA filing, notice board postings, other immigration related matters
  • Conduct internal audits to ensure proper filing of documents
  • Assist in collecting/ preparing the necessary paperwork and documentation for external audits
  • Verify and validate credit card usage expenses




Manager/Consultant07/2008 to 02/2013The Bird GroupNew Delhi, India / Waltham, MA

  • Promoting the group's offerings in the Americas region to a diverse portfolio of customer base across Retail, Travel & Hospitality and affiliated industries and expanding the business potential further.
  • Assisted the department head in generating potential business leads for suitable partnerships and alliances
  • Worked with various teams for developing, designing, execution and implementation of strategies to achieve desired results
  • Worked with the legal department for closure of legal formalities
  • Conducted research and due diligence for launching brands, marketing products in the Indian-subcontinent
  • Facilitated mailing campaigns with our offerings to an extensive database of clients
  • End-to-end management and prepared for participation in industry leading exhibitions, events and forum ‘s globally
  • Followed up with third parties for relevant information as may be required; including vendor management
  • Supported the expansion plans of the management on outsourced services, Retail operations, Travel Technology marketing & distribution front
  • Identified potential business opportunities and introduced to the management
  • Assisted in formation of business proposals, collected information and responded to RFP's , RFE's, LOI's, etc
  • Worked on focused presentations showcasing group's varied business offerings and capabilities
  • Negotiated with customers for a win- win closure; both on legal and financial front
  • Managed complete front end/ back end aspect within the corporate function
  • Lead Roadshows , events on several initiatives; including new product demonstrations

Quality Control & Training Lead08/2003 to 06/2008Aegis (erstwhile Global Vantedge Pvt Ltd)Gurgaon, Haryana
  • Conducted trainings; including new hire orientation and refresher based on training need analysis
  • Interacted with the overseas/ local clients
  • Piloted the training & quality process for various clients
  • Streamlined the quality structure
  • Created standard operating procedures
  • Facilitated Calibration Sessions
  • Created various agent level/ performance related reports
  • Monitored adherence to compliance guidelines
Education
Bachelors of Commerce : Business2004Delhi UniversityNew Delhi, Delhi, India
Accomplishments
  • Successfully managed insurance carrier transitioning at Iconsoft Inc.
  • End to end management of global industry focused events e.g. Arabian travel market (Dubai), Eye for Travel (London), Cinema-scapes (Mumbai) at The Bird Group
  • Best débutante award for highest collections at Aegis

Personal Information
  • Place of Birth: New Delhi, India
  • Date of Birth: 2nd of January, 1984
  • Residency status: Green Card
  • Sex: Female
  • Status: Married
  • Hobbies: Cooking, International Travel, Fitness
Skills

ADP, Quick books, Amadeus, Event Management, Exhibitions, Immigration, Microsoft office

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Resume Overview

Companies Worked For:

  • Iconsoft Inc
  • The Bird Group
  • Aegis (erstwhile Global Vantedge Pvt Ltd)

School Attended

  • Delhi University

Job Titles Held:

  • HR Coordinator
  • Manager/Consultant
  • Quality Control & Training Lead

Degrees

  • Bachelors of Commerce : Business 2004

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