Montgomery Street, San Francisco, CAXXX05609 Johnson Ave., 49204, Tulsa, OK
Home: (555) 432-1000
Cell:
resumesample@example.com
Summary
From
my first job as a retail salesperson, I had a passion for leadership and the development of others. As a Human Resources professional I have had
the privilege of working with new staff members to help them be successful in
the organization. My Human Resources experience is comprised of Generalist
responsibilities where I have been able to contribute to the betterment of the
organization and play a key role in increasing retention for my employer.
Highlights
HR policies and procedures expertise
Employee handbook development
Staff training and development
New employee on-boarding
Off-boarding
Employment law knowledge
Payroll expertise
Benefits administrator
Organized
Maintains confidentiality
Microsoft Office Suite
Accomplishments
Revamped the orientation process for all new hires, which was implemented company-wide. Earned special recognition for designing and completing a two-year restructuring project of 20+ years of volunteer records. Received employee of the year for outstanding and dedicated service. Appointed to the Business Processes team - a select group who analyzes and restructures business process for the organization.
Experience
HR COORDINATOR, 11/2011 to Current Us Foods, Inc. – Houston, TX,
Girl Scouts of Gulfcoast Florida is the premier leadership development organization for girls.
I was brought on board to implement new technology to manage volunteer
information, to progress the on-boarding program for newly hired employees and
to engage in all aspects of Human Resources.
I was able to improve how the organization manages its volunteer information and approvals by learning, implementing, and training others on a new computer program. I have successfully overseen the volunteer approval process which includes background screening. 1000+ new volunteers and 1000+ existing volunteers are re-screened each year to ensure a safe environment for girls. This experience has provided me with a thorough understanding of background screening laws, required notification, and maintenance of records.
Design new employee packages and send them via mail and e-mail.
Resolve personnel issues regarding human resources matters needing clarification, submissions and corrections.
Post and audit job postings for old, pending, on-hold and draft positions.
Draft department-specific employee announcements.
Explain human resources policies and procedures to all employees.
Manage communication regarding employee orientation and open enrollment for benefits.
Offer consistent payroll disbursement with accurate record keeping of employee PTO and vacation accruals.
Process all salary changes stemming from merit increases, promotions, bonuses and pay adjustments.
Address inquires from employees and management regarding new-hire activity and ongoing employee relation issues.
Work with senior-level management to create fair and consistent HR policies and procedures.
Guid clients on how to conduct background checks and verify references.
Successfully advanced the on-boarding process by creating a positive, comprehensive new hire experience; conduct all new hire training; oversee completion of required paperwork and documentation.
Manage employee benefits enrollment and termination; comprehensive knowledge of benefit details.
Key contributor to the revision of corporate background screening policy, practices, and legal adherence.
HUMAN RESOURCES/OFFICE MANAGER, 05/2003 to 03/2011 Moore Employer Solutions – City, STATE,
Conducted benefits administration for benefit-eligible employees.
Worked with senior-level management to create fair and consistent HR policies and procedures.
Developed an employee handbook, including content and layout.
Guided the development and management of HR operations and processes for the organization.
Created and managed confidential personnel records.
Managed personnel files according to policy and federal and state law and regulations.
Generated employee tracking reports each month.
Offered consistent payroll disbursement with accurate record keeping of employee PTO and vacation accruals.
Managed communication regarding employee orientation and open enrollment for benefits.
Resolved personnel issues regarding human resources matters needing clarification, submissions and corrections.
Planned and led training programs on staff development.
Provided support for CEO and sales team in managing operation work flow.
Handled and processed confidential client information.
Education
Master of Arts: Organizational Leadership, Expected in 2011 Regent University - Virginia Beach, VA GPA:
Minor in Organizational Development Consulting
Bachelor of Science: Apparel and Merchandising, Expected in 1991 Colorado State University - Fort Collins, CO GPA:
Professional Affiliations
Professional development courses completed: 10-week PHR/SPHR preparation course (2013), Girl Scout University Leadership Series (2014)
Professional memberships: Society for Human Resource Management (SHRM) 2009 - 2013, Sarasota Human Resource Association (SHRA) 2010 - 2014, Founding Member, Zeta Tau Alpha Sorority, Colorado State University
Skills
Creative problem solving skills; organized with attention to detail; computer proficient; customer service; benefits; payroll; records management; employee relations; on-boarding and training; HRIS; MS Office Suite; ADP and Sage payroll.
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