Exceptional Payroll Administrator with a background in finance seeks to provide administrative, accounting and payroll support to an energetic human resources or finance department.
Hiring and retention
Training and development
Personnel records maintenance
New hire orientation
Exceptional interpersonal skills
Managing commission structures
Paychex, ADT Payroll, Yardi, Rent Manager
Accounts receivable professional
Accounts payableI-9 documentation
Attention to detail
Excellent writing skills
Reduced employee turnover by 10%.
HR/AP May 2014 to CurrentThe Valcap Group － San Antonio, TXAnswered employee questions regarding payroll, employee handbook, medical benefits, terminations and resolved any issues. Advised managers on organizational policy matters and recommend needed changes. Conducted new employee orientation to foster positive attitude toward organizational objectives. Directed personnel, training and labor relations activities. Identified staff vacancies and recruited, interviewed and selected applicants. Served as a link between management and employees by handling questions, interpreting and administering contracts and helping resolve work-related problems.Managed accounts payable for an organization of 110 personnel.Worked quickly and efficiently, with minimal oversight, to accomplish assigned duties. Improved accuracy of payroll journal entries by developing and implementing a payroll reconciliation tool. Accurately processed data, validation and transmission for weekly, semi-monthly and sales payrolls. Managed payroll and time and attendance systems. Responded to employee inquiries regarding payroll and timekeeping. Onboarded new employees in the time reporting and payroll systems. Processed rehires, transfers, terminations, garnishments and withholdings. Monitored daily banking transactions. Monitored vacation accrual. Processed terminations. Worked with a third-party vendor on reporting withholdings and SUTA. Worked with large, consolidated multi-state corporations. Also maintained accounts payable department.Researched and resolved billing and invoice problems. Rectified escalated accounts payable issues from employees and vendors. Coordinated approval processes of all accounts payable invoices. Opened and assigned new client accounts. Coded the general ledger and processed vendor invoice payments. Verified details of transactions, including funds received and total account balances. Reduced time and costs and increased efficiency by introducing new accounting procedures. Proficient in Paychex and Rent Manager Software.
Full Charge Bookkeeper April 2012 to May 2014M.R. Realty － San Antonio, TXIssued paychecks to owners and vendors, suppliers on weekly, bi-weekly, monthly and quarterly. Updated confidential owners banking information with accuracy and speed. Maintained accounts receivable documentation electronically and on paper. Processed bank reconciliations and financial reports to verify practice of proper due diligence. Handled cash and deposits using the proper accounting procedures and documentation. Reconciled all bank and credit card accounts. Executed quarterly financial reporting on multiple properties. Processed an average of 600 invoices per month for a large-scale organization. Renegotiated payment terms with dozens of suppliers. Verified details of transactions, including funds received and total account balances. Coded the general ledger and processed vendor invoice payments. Deposited third party checks, as well as monthly reserve transfers. Opened and assigned new client accounts. Balanced batch summary reports for verification and approval. Researched and resolved billing and invoice problems. Rectified escalated accounts payable issues from employees and vendors. Proficient in Yardi software.
Branch Manager May 2010 to April 2012Texas Car Title － San Antonio, TXActively recruited and oversaw training for all new branch employees. Performed daily maintenance of the loan applicant database. Developed standard operating procedures. Designed sales and service strategies to improve revenue and retention. Bi-weekly payroll reporting within ADT payroll software.
Sales Manager June 2006 to May 2010Rent-A-Center － San Antonio, TXAddressed customer questions and concerns regarding products, prices and availability. Trained sales teams on educational products at seminars and special events. Answered customers' questions about products prices, availability, uses and credit terms. Delivered exceptional account service to strengthen customer loyalty. Maintained up-to-date knowledge of store policies regarding payments, returns and exchanges. Created new processes and systems for increasing customer service satisfaction. Successfully interacted with customers and retail buyers to expedite orders. Assisted customers with store and product complaints. Compiled weekly monetary reports and records for store managers. Managed cash stock and inventory balances accurately. Operated cash register with proficiency.
High School Diploma : 2003McArthur High School － San Antonio, TX, Bexar