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Hr And Administrative Manager resume example with 6+ years of experience

Jessica Claire
Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
Home: (555) 432-1000 - Cell: - resumesample@example.com - -
Professional Summary

Experienced Office Management and Administration Professional with seven years of experience optimizing productivity, efficiency and service quality across various environments. Highly dependable, ethical and reliable support specialist and leader that blends advanced organizational, technical and business acumen. Works effectively with cross-functional teams in ensuring operational and service excellence.

Skills
  • Policy and procedure modification
  • Documentation and control
  • Mail handling
  • Relationship building
  • Office administration
  • Business administration
  • Team Leadership
  • Scheduling
  • Regulatory Compliance
  • Travel coordination
  • Budgeting
  • Performance improvement
Work History
05/2017 to 07/2018
HR and Administrative Manager Department Of Veterans Affairs Saint George, UT,
  • Oversaw office inventory activities, including ordering and requisitions, stocking and shipment receiving.
  • Aggregated and analyzed data related to administrative costs to prepare annual budgets for corporate-level management.
  • Monitored and evaluated personnel performance to complete quarterly reviews, recommend advancement or address productivity concerns.
  • Hired, managed, developed and trained staff, established and monitored goals, conducted performance reviews and administered salaries for staff.
  • Drove implementation of SAP (Systems Applications and Products in Data Processing) software to automate office operations, including Human capital management and Material and Inventory Management.
  • Organized international and domestic travel arrangements for staff members, including all transportation and hotel stays.
08/2016 to 05/2017
Administrative Services Manager Caverton Helicopters City, STATE,

· Supervise the requisition / procurement processes and ensure approval through the use of SAP software for all procurement as appropriate.

· Analyze and document business processes and problems. Develop solutions to enhance efficiencies.

· Ensure seamless daily operation of respective base facilities and all the company’s area installations through adequate supervision for smooth day to day running of the company's vehicle fleet, facilities, equipment and buildings.

· Ensure a proactive facilities maintenance approach; develop a maintenance culture to highlight potential problem areas and tackle in a timely fashion that aims to avoid major breakdowns and a reactive culture.

· Ensure effective supervision of the company's ticketing, travel and accommodation systems (local and international).

· Responsible for staff scheduling to include: work assignments/rotations, employee training, employee vacations, employee breaks, overtime assignment, back-up for absent employees, and shift rotations.

· Responsible for staff scheduling to include: work assignments/rotations, employee training, employee vacations, employee breaks, overtime assignment, back-up for absent employees, and shift rotations.

05/2015 to 08/2016
Head, Resource Management Caverton Helicopters City, STATE,

· Identify, design and implement general HR strategies and solutions relating to; organizational design, organizational change, performance management, workforce and strategic planning.

• Implementation of human resources strategies by establishing department accountabilities, including talent acquisition, staffing, employment processing, compensation, health and welfare benefits.

. Implementation of employee training and development, records management, safety and health, succession planning, employee relations and retention, equal employment opportunity/diversity case management and gender equity.

· Improving management / employee communications, including addressing grievances and advising line managers on how to implement company policies.

. Ensure consistency, fairness and transparency of HR decisions

. Ensuring compliance with employment /labour laws.

04/2011 to 08/2014
Manager, Administrative Resources Caverton Helicopters City, STATE,
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows to meet any daily demand.
  • Performed quarterly reviews assessing each employee's performance and developed improvement plans.
  • Provided management with feedback regarding employee performance and training needs.
  • Ensure a proactive facilities maintenance approach; develop a maintenance culture to highlight potential problem areas and tackle in a timely fashion that aims to avoid major breakdowns and a reactive culture.
  • Ensure effective supervision of the company's ticketing, travel and accommodation systems (local and international).
  • Ensure the evolution of an effective filing system and embark on cost effective and efficient computerization of all company records.
  • Direct staff in the development, analysis, and preparation of reports for management.
  • Conduct interviews, hire new staff, and provide employee orientation, establish employee goals and conduct employee performance reviews.
  • Responsible for staff scheduling to include: work assignments/rotations, employee training, employee vacations, employee breaks, overtime assignment, back-up for absent employees, and shift rotations.
  • Develop and coordinate grievances and mediate workplace disputes.
Education
Expected in 10/2016
MBA: Business Administration
University of Lagos - Lagos, Nigeria,
GPA:
Expected in 10/1992
Bachelor of Science: Chemistry
University of Ibadan - Ibadan, Nigeria,
GPA:
Expected in
No Degree: Airline Marketing
IATA Training & Development Institute - Montreal, Canada,
GPA:
Expected in
No Degree: IATA/UFTAA CONSULTANT COURSE
IATA Training & Development Institute - Montreal, Canada,
GPA:

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Resume Overview

School Attended

  • University of Lagos
  • University of Ibadan
  • IATA Training & Development Institute
  • IATA Training & Development Institute

Job Titles Held:

  • HR and Administrative Manager
  • Administrative Services Manager
  • Head, Resource Management
  • Manager, Administrative Resources

Degrees

  • MBA
  • Bachelor of Science
  • No Degree
  • No Degree

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