Driven Technical Architect with [Number] years of success in conceptualizing technical solutions and system development environmentsClaire Focused on working closely with clients to determine technical project objectives, specifications and solutionsClaire Detail-oriented in coding and testing the functionality of deliverablesClaire
Detail-Oriented Architect with [Number] years designing and executing [Type] plans for [Type] systemsClaire Tireless in designing perfectly customized plans for each client's unique technical and budgetary needsClaire Practiced at creating ideal frameworks and structures that exceed customer expectations while adhering to prescribed budgetary concernsClaire
Accomplished Technical Architect offering [Number] years' experience in comprehensive design and development of infrastructure and architecture for software projectsClaire Attentive collaborator and communicator from project conception to completionClaire Creative in devising solutions to improve business operations and meet clients’ technical needsClaire Seasoned team leader possessing the technical and interpersonal skills to provide exceptional project deliverablesClaire
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- Consulted with clients to identify process enhancements necessary to better align solutions with business goals, including prioritizing enhancements needed to meet project deadlines and budgets
- Developed program status reports for internal and external stakeholders
- Mentored, coached and developed team members while recognizing strengths and developing future leaders
- Built deep relationships with customers and integrated services to add value
- Assigned tasks to associates, staffed projects, tracked progress and updated managers, partners and clients, maintaining optimal business flow
- Mapped current business and operational processes and offered recommendations for improvement
- Designed, developed and implemented successful recruitment process to fill more than [Number] vacancies each year
- Customized strategies for different types of vacancies, including wording of job profiles, social media techniques and websites used
- Planned, monitored and appraised employee work results by training managers to coach and discipline employees
- Communicated with potential hires to provide clarity on expected tasks, compensation and policies
- Troubleshot and resolved problems with HR software to enhance production support and minimize downtime
- Collected and analyzed information to monitor compliance outcomes and identify and address trends of non-compliant behavior
- Recruited, hired, trained and supervised staff of [Number] and implemented mentoring program that offered positive employee engagement
- Communicated corporate objectives across all divisions through regular correspondence and scheduled status updates
- Established and developed highly-efficient and dependable administrative team by delivering ongoing coaching and motivation and fostering career advancement
- Trained employees in company and regulatory compliance requirements to promote conformance
- Participated in [Type] project meetings, transcribed meeting minutes and tracked project statuses
- Interacted with vendors, contractors and professional services personnel to receive orders, direct activities and communicate instructions
- Collaborated with management to build and implement effective, modern employment policies
- Managed all aspects of leave administration, including employee notifications and vendor management, disability programs and health benefits
- Set, enforced and explained HR policies to team members to cultivate compliant and satisfied workforce
- Communicated with potential hires to provide clarity on expected tasks, compensation and policies
- Offered fair and equitable compensation by comparing current salaries with market pay
- Developed innovative new-employee orientation programs, including safety training
- Acted as liaison between employees and insurance carriers to resolve problems and clarify benefits
- Maintained daily reports and advised executive leaders in decision-making processes
- Completed and mailed bills, contracts, policies, invoices and checks
- Delivered top-notch administrative support to office staff, promoting excellence in all areas of office operations
- Assisted coworkers and staff members with special tasks on daily basis
- Answered, responded to and transferred over [Number] daily phone calls on multi-line phone system
- Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff
- Answered questions and addressed, resolved or escalated issues to management personnel to satisfy customers
- Interacted with vendors, contractors and professional services personnel to receive orders, direct activities and communicate instructions
- Recorded new hires, transfers, terminations, changes in job classifications and merit increases to main human resources files
- Increased office participation in special events by creating [Timeframe] newsletter with detailed calendars and other office updates
- Reduced organizational operating costs by [Number]% by streamlining processes
Projects Undertaken
Workers Participation in Management at Daya Engineering Works Private Limited (Feb 2011 – Apr 2011)
Focus of the project was to introduce workers’ participation in management of the slipper plant at a higher level than mere individual responsibilitiesClaire It included detailed study and information about the working and preparation of Railway slippers in the plant and to bring the worker’s feedback on quantity and quality of raw materials to the BoardClaire
Customer Satisfaction from the Bank Services at ICICI Bank (Feb 2010 - Apr 2010)
The project entailed evaluation of Customer Satisfaction Index by reaching out to customers and understanding the service penetration level of the bank and highlighting the customers’ concerns to be resolved by the bankClaire
Awards / Extra-curricular activities
- Received certificate for best performer while working in Globtier Infotech
- Successfully completed all the modules of Tally certificate course
- Participation certificate in Speech Competition at District Level
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School Attended
- NDIM - New Delhi Institute of Management
Job Titles Held:
- HR
- HR Generalist
- HR Executive
Degrees
- MBA
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