housekeeping team leader resume example with 6+ years of experience
JessicaClaire
Montgomery Street, San Francisco, CA94105609 Johnson Ave., 49204, Tulsa, OK Home: (555) 432-1000 - Cell: - resumesample@example.com - : - -
Summary
I AM A CLEAN NEAT PERSON THAT KNOW HOW TO MULTITASK AND GET THE JOB DONE IN FAST QUICK PASTE AND LOVE BEING EARLY TO GET ORGANIZE BEFORE WORK.
Fantastic attention to detail and ability to multitask. Solutions-oriented problem solver with superior work ethic and dedication to customer service. Skilled in cutting, preparing and working with leather.
Innovative [Job Title] with [Number] years of experience in [Area of expertise]. Adept at providing excellent customer service and meeting customer needs with care and detail. Proven ability to adapt designs for specific customer desires and available materials. Knowledgeable about [Tool] use and material sourcing.
Analyst with extensive experience in [Fields]. Proficiencies include [Skill set 1] and [Skill set 2].
Skills
Microsoft skills LLC
Transcribing correspondence
Data collection and analysis
Simulation building
Logistics management
Community outreach
Remote testing
Experience
03/2017 to 11/2019
Housekeeping Team LeaderState Of North Carolina – Elizabeth City, NC,
Swept and damp-mopped private stairways and hallways.
Thoroughly cleaned [Type] establishment, including rooms, lobbies, lounges and restrooms to maintain organized and welcoming environment.
Provided deep cleaning services for areas in need of additional sanitation.
Organized supplies for efficient use based on expected customer needs.
Coached new [Job title]s by demonstrating approved cleaning procedures.
Used [Type] equipment and chemicals by following all manufacturer instructions to avoid burns, injuries and workplace accidents.
Responded to guest requests for linens and [Type] items quickly, which increased patron satisfaction rates by [Number]% on company scorecards.
Moved beds, sofas and [Type] furniture to wipe down baseboards and alleviate dust and dirt from hard-to-reach areas.
Returned vacant rooms to occupant-ready status by deep cleaning, changing linens, restocking inventory and removing trash.
Used [Type] cleaning products for sanitizing bathrooms and kitchens to reduce spread of germs and prevent illness.
Provided detailed and timely cleaning services while working in fast-paced environment with multiple interruptions.
Managed client laundry with proper care and attention to needs of different linens and articles of clothing.
Followed proper handling procedures for chemical cleaners and power equipment to prevent damage to floor and fixtures.
Dusted and vacuumed [Number] assigned rooms, wiped baseboards, removed scuff marks and cleaned mirrors, toilets, sinks, showers, tubs and marble floors daily.
Completed cleaning tasks while spending majority of day walking, twisting, bending, pushing and kneeling to get job done.
Interacted pleasantly with clients and patrons when performing daily duties.
Checked [Number] rooms per day to verify vacancies post-checkout.
Reduced average cleaning time per room from [Number] to [Number] minutes.
Completed more than [Number] jobs each [Timeframe] while maintaining [Number]% satisfaction rating from customers.
Collected trash from receptacles and surfaces, discreetly removing items for disposal.
Washed and polished glass windows and doors to keep entryways clear and professional.
Changed and laundered sheets, removing stains by using [Type] cleaner to restore all linens to pristine condition.
Maintained exceptional guest satisfaction by working closely with management and reporting feedback from customers.
Led [Type] and [Type] training to boost customer satisfaction rating from [Number]% to [Number]%.
Requested maintenance orders to fix non-working equipment and address any room damage.
Created [Type] and [Type] reports with [Software] to maintain housekeeping budget.
05/2017 to 11/2019
CashierBlain Supply, Inc. – Watertown, WI,
Read weekly sales inserts and tracked changing prices to remain up-to-date on store promotions.
Trained new team members in cash register operation, stock procedures and customer service.
Helped customers find specific products, answering questions and offering advice.
Inspected items for damage and reported issues to supervisor to return unsalable merchandise and obtain replacements for customers.
Troubleshot and resolved issues with cash registers, card scanners and printers.
Completed daily recovery tasks to keep areas clean and neat for maximum efficiency.
Wrapped items and bagged purchases properly to prevent merchandise breakage.
Served needs of as many as [Number] patrons per shift, including collecting payments, tracking rewards and handling customer service issues.
Maximized customer satisfaction by providing assistance with purchases, locating items and signing up for rewards programs.
Welcomed customers, offering assistance to help find necessary store items.
Increased sales [Number]% by suggesting specific purchases to customers and [Action].
Smoothly processed incoming orders, handling over [Number] transactions per day with exceptional accuracy.
03/2015 to 08/2016
CashierBlain Supply, Inc. – Bourbonnais, IL,
Helped customers find specific products, answering questions and offering advice.
Maintained high productivity by efficiently processing cash, credit, debit and voucher program payments for customers.
Received payments for [Product or Service] and issued receipts reflecting zero balances or additional payments required to bring accounts current.
Assisted [Job title]s with completing end-of-day counts and securing funds to prevent loss or theft.
Smoothly processed incoming orders, handling over [Number] transactions per day with exceptional accuracy.
Maximized customer satisfaction by providing assistance with purchases, locating items and signing up for rewards programs.
Drove sales and add-on purchases by promoting specific item options to customers.
Completed daily recovery tasks to keep areas clean and neat for maximum efficiency.
Read weekly sales inserts and tracked changing prices to remain up-to-date on store promotions.
02/2013 to 10/2015
Shoe Sales AssociateVerizon – Peapack, NJ,
Selected appropriate parts for different shoes and client wishes based on accessibility, inventories and designs.
Suggested materials to clients with specific needs to achieve functionality and style needs.
Collected payments from clients and negotiated pricing structures with vendors to increase profits by [Number]%.
Followed patterns to cut parts for shoe designs according to client needs, sized and specifications.
Attached accessories and other details to achieve client satisfaction and meet original shoe designs.
Repaired shoe soles and components to restore functionality and aesthetics, reclaiming materials when possible.
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