housekeeping manager resume example with 8+ years of experience

Jessica Claire
  • Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
  • Home: (555) 432-1000
  • Cell:

Service-oriented Volunteer committed to collaborating with others to achieve common objectives. Cultured and friendly individual versed in providing clerical support and filing documentation. Commended for assisting with volunteer recognition activities and events to drive outreach.

Skilled Sales Assistant bringing 10 years of retail experience. Focused on maximizing business success by capitalizing on sales and service opportunities. Ready to grow T Mobile sales through application of people skills.

  • Complex Problem Solving
  • Technical Proficiency
  • Onboarding and Orientation
  • Document Control
Housekeeping Manager, 11/2020 to 04/2021
Bluegreen ResortsGreenwood, IN,
  • Assigned tasks for completion, inspected work and resolved housekeeping complaints promptly.
  • Exceeded quality service goals by managing team productivity and workflow to implement continuous improvement.
  • Created schedules, shift reports and other business documentation to coordinate housekeeping needs.
  • Trained, coached and mentored staff on best practices and protocols to secure smooth new program adoption.
  • Reviewed employee performance and devised improvement plan to achieve goals.
Gas Station Cashier, 01/2014 to 03/2018
Affinity GamingSparks, NV,
  • Coordinated store keyholder work, moved displays inside and outside, summarized daily sales and reconciled cash on hand.
  • Contacted service technicians when gas pumps malfunctioned and labeled non-functioning pumps to prevent customer use.
  • Trained 15 new cashiers and supervised work during training period.
  • Assisted management with product display ideas and implemented new displays and initiatives toward greater customer accessibility and increased sales.

  • Counted and balanced cashier drawers.
  • Counted cash in sales stations at shift beginning and verified enough cash to make change for customers.
  • Managed in-store food and general merchandise inventory, stocked goods and documented low stock levels.
  • Cleaned store inside and out, straightened displays and maintained neat and inviting atmosphere for optimum customer satisfaction.
  • Processed cash and credit payments for gasoline, food and other merchandise.
  • Interacted with vendors regarding incoming products, unpacked cases, verified pricing and stocked merchandise.
  • Checked customer ages before cigarette or alcohol purchases and allowed sale only if within legal age limits.
  • Enforced store security procedures and prevented merchandise loss via keen attention to detail and video monitors.
  • Stayed up to date on current item discounts to support promotions.
  • Processed returned items in accordance with store policy.
  • Redeemed promotional coupons and food stamps and figured discounts.
  • Cleaned and stocked front-end areas with register tapes and ribbons.
  • Scanned items quickly to keep lines moving and reduce overall wait time.
  • Helped customer locate and select appropriate merchandise throughout store.
  • Updated promotional displays to assist merchandising teams and drive new product sales.
Labor Foreman, 06/2010 to 01/2012
Skanska Usa Building IncPortland, OR,
  • Kept unnecessary traffic away from work zones.
  • Secured required permits and arranged supplies for each project.
  • Documented labor hours, crew attendance and individual performance.
  • Monitored team member work and assisted with accomplishing objectives.
  • Supervised projects to uphold schedule requirements and quality demands.
  • Managed sites by focusing on safety, operations and productivity.
  • Complied with federal and company regulations to maintain high level of job site safety.
  • Planned material and equipment needs to drive on-time delivery in concert with project schedule.
  • Checked project details to verify job site materials and equipment.
  • Diagnosed and corrected equipment and machinery malfunctions.
  • Monitored job site parts and equipment.
  • Estimated time, employee expenses and material costs for projects.
  • Communicated with employees to demonstrate high standards and mitigate issues.
  • Viewed and checked job equipment to determine maintenance requirements.
  • Monitored inventory to support budget and project goals.
  • Rolled out new processes to achieve operational excellence.
  • Conferred with senior management, owners, contractors and design professionals to discuss project goals and problem solve.
  • Increased productivity by improving employee morale and cross-functional communications.
  • Implemented cost-saving measures and process improvements to align with company goals and objectives.
Volunteer, 01/2008 to 02/2010
Seven Hills FoundationReading, MA,
  • Helped with prep, set up and breakdown of community and public events.
  • Assisted patients in receiving high-quality, appropriate care with best possible results.
Education and Training
High School Diploma: , Expected in 04/1995
Russell County High School - Russell Springs, KY

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Resume Overview

School Attended

  • Russell County High School

Job Titles Held:

  • Housekeeping Manager
  • Gas Station Cashier
  • Labor Foreman
  • Volunteer


  • High School Diploma

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