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Housekeeping Manager Resume Example

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HOUSEKEEPING MANAGER
Professional Summary

Highly-qualified Housekeeping Manager offering 5 years of hospitality experience. Hands-on manager and team leader dedicated to providing high-quality, efficient housekeeping operations in support of all guest needs. Knowledgeable housekeeping management professional familiar with hotel operations, cleaning procedures, and health and safety regulations. Deadline-driven Housekeeping Supervisor focused on turning over rooms for efficient, cost-effective operations. 1 years in field managing housekeeping teams. Experience working in mid-range hotels with primarily business traveler guests. Experienced housekeeping management professional bringing expertise in budget administration, inventory controls and schedule management. 5+ year record of success in hospitality operations. Versatile Housekeeping Supervisor working with diverse staff. Building rapport and team collaboration. Stong attention to detail. Quality-driven Maintenance Specialist offering 1 years of experience in supervisory roles. Committed to safety and efficiency with focus on providing teams with support and leadership to achieve goals. Skilled in minimizing production downtime via proper scheduling, inspection and troubleshooting. Proven history of expertise in identification and elimination of safety hazards. Multi-talented Housekeeping Manager consistently rewarded for success in planning and operational improvements. Experience in policy development and staff management procedures positively impacting overall morale and productivity.

Skills
  • Window Cleaning
  • Cost Reduction Strategies
  • Team Leadership
  • Vacuuming and Sweeping
  • Folding Clean Laundry
  • Payroll understanding
  • Performance improvements
  • Inter-department collaboration
  • Employee evaluations
  • Budget administration
  • Preventive Maintenance
  • Team management
  • Dusting Furniture
  • Cleaning Practices
  • Training and Development
  • Ordering Cleaning Supplies
  • Cleaning Bathrooms
  • Training and mentoring
  • Cleaning and sanitation
  • Team Building
  • Care of fine art
  • Inventory replenishment
  • Employee scheduling
Work History
Housekeeping Manager10/2015 to Current
Grand Living At Lake Lorraine – Sioux Falls , SD
  • Managed team productivity and workflow to exceed quality standards.
  • Completed schedules, shift reports and other business documentation.
  • Assigned housekeeping staff to specific shifts and room blocks based on abilities and daily requirements.
  • Communicated repair needs to maintenance staff.
  • Trained and mentored all new personnel to maximize quality of service and performance.
  • Managed staff of 20 housekeepers.
  • Placed orders for housekeeping supplies and guest toiletries.
  • Drove improvements to workflow and room turnover with hands-on, proactive management style.
  • Promoted safety by demonstrating proper operation and training staff on power equipment tools.
  • Maintained controls over expenses and inventory for optimal budget tracking.
  • Evaluated employee performance and developed improvement plans.
  • Utilized chemicals and cleaning equipment in accordance with safety protocols and proper operating standards.
  • Provided guidance to management regarding project bids for onsite improvements.
  • Supervised 20 employees, including scheduling, training and performance monitoring.
  • Developed and implemented employee incentive programs to promote top performance.
  • Procured pricing information from various vendors to support cost-effective purchasing.
  • Rolled out improved training programs for maintenance employees.
  • Analyzed and identified equipment failure root causes and initiated correction actions.
  • Established and documented protocols for preventive maintenance procedures, decreasing equipment issues and reducing downtime
  • Implemented preventive maintenance practices and upheld equipment guidelines to reduce downtime.
  • Supervised daily operations, including employee performance, preventive maintenance and safety.
  • Coordinated daily workflow through task prioritization and concise scheduling.
  • Delegated tasks to carefully selected employees in alignment with resource management goals.
  • Drove continuous commitment to product quality and safety, reducing downtime and overtime with effective budgeting and assignation of talents as well as resources.
CNA11/2014 to 10/2015
Mountain View Care Center – Boulder City , NV
  • Obtained client medical history, including medication information, symptoms and allergies.
  • Assisted patients with mobility needs, including moving to and from beds, organizing wheelchairs and preparing assistive devices.
  • Gathered dietary information, assisted with feeding and monitored intake to help patients achieve nutritional objectives and support wellness goals.
  • Evaluated patients to identify and address wounds, behavioral concerns and medically relevant symptoms.
  • Conferred with multidisciplinary healthcare team to help effectively manage patient conditions with regular testing and vitals assessments.
  • Cared for clients with diagnoses such as respiratory failure, diabetes, Parkinson's disease and muscular dystrophy.
  • Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
  • Helped patients effectively manage routine bathing, grooming and other hygiene needs.
  • Facilitated activities of daily living, including personal hygiene management, feeding and ambulation.
  • Supported ambulation and physical therapy needs by conducting planned exercise routines.
  • Obtained biological specimens for ordered tests and prepared for laboratory transport.
  • Promoted good oral and personal hygiene by aiding patients with shaving, bathing and teeth brushing.
  • Transported patients between rooms and appointments or testing locations.
  • Offered immediate assistance in emergency and routine paging situations to evaluate needs and deliver care.
  • Checked patient vitals such as temperature, blood pressure and blood sugar to stay on top of symptoms and keep [Job title]s informed of changes.
Home Health Care Aide05/1999 to 10/2014
Always Best Care – La Jolla , CA
  • Assisted patients with handling daily chores and errands by transporting to appointments, cleaning personal spaces and purchasing supplies.
  • Assisted disabled clients in any way necessary to facilitate independence and well-being.
  • Maintained clean, safe and well-organized patient environment.
  • Coordinated daily medicine schedules and administration to help clients address symptoms and enhance quality of life.
  • Helped patients safely transition between sleeping surfaces and mobility assistance such as wheelchairs by providing consistent support.
  • Assisted patients with dressing, grooming and feeding needs, helping to overcome and adapt to mobility restrictions.
  • Monitored progress and documented any patient health status changes, keeping healthcare team updated.
  • Followed nutritional plans to prepare optimal meals, including purchasing ingredients from local shops.
  • Encouraged patients to participate in safe physical activity to help boost mood and improve overall wellness.
  • Offered support for client mental and emotional needs to enhance physical outcomes and overall happiness.
  • Provided patients with assistance in completing such tasks as [Task] and [Task], effectively reducing daily burden on family members.
  • Developed rapport to create safe and trusting environment for care.
  • Worked to improve and enhance patient lives through effective and compassionate care.
  • Administered medication as directed by physician.
Education
High School Diploma05/1997East High School- City
EMT: EMT 06/2014Raytown EMS- City
Accociate of the year

I was awarded Accociate of the year in 2019

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Resumes, and other information uploaded or provided by the user, are considered User Content governed by our Terms & Conditions. As such, it is not owned by us, and it is the user who retains ownership over such content.

How this resume score could be improved?

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Resume Strength
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  • Formatting
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Resume Overview

School Attended

  • East High School
  • Raytown EMS

Job Titles Held:

  • Housekeeping Manager
  • CNA
  • Home Health Care Aide

Degrees

  • High School Diploma 05/1997
    EMT : 06/2014

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