housekeeping manager resume example with 20+ years of experience
Jessica
Claire
resumesample@example.com
(555) 432-1000,
, , 100 Montgomery St. 10th Floor
:
Professional Summary
With over 20 years of successful experience in hospitality, I am enthusiastic and eager to contribute to a team"s success through hard work, attention to detail and excellent organizational skills. I am motivated to learn, grow and excel in a new industry.
Skills
Standards Compliance
Decision Making
Team Coordination
Employee Training and Development
Excellent Time Management
Conflict Resolution
Organizational Skills
Dedicated
Outstanding Work Ethic
Education
East Bay Christian High SchoolRichmond, CA, Expected in ā āHigh School Diploma: - GPA:
Work History
Newcrestimage - Housekeeping Manager Tyler, TX, 05/XXX5 - Current
Opened the hotel.
Assigned housekeeping staff to specific shifts and room blocks based on abilities and daily requirements. All housekeepers, laundry attendants and house persons were my responsibility.
Completed schedules, shift reports and other business documentation. Attendance reports, status change reports, tracking logs, assigning background checks and more.
Directed a team of up to 25 personnel in a busy hotel with 100 rooms.
Maintained controls over expenses and inventory for optimal budget tracking.
Communicated repair needs to maintenance staff.
Placed orders for housekeeping tools, supplies, linens, chemicals and guest amenities.
Evaluated employee performance and developed improvement plans.
Utilized chemicals and cleaning equipment in accordance with safety protocols and proper operating standards. Safety committee chairperson for my entire tenure.
Managed team productivity and workflow to exceed quality standards.
Worked with front desk to respond promptly to all guest requests.
Led my team through 2 hotel renovations.
Drove continuous commitment to product quality and safety, reducing downtime and overtime with effective budgeting and assignation of talents as well as resources.
Approved regular payroll submissions for employees.
Achieved or exceeded financial goals on regular basis by controlling expenses, optimizing schedules and regulating inventory usage.
Cross-trained existing employees to maximize team agility and performance.
Onboarded new employees, including training, mentoring and new hire documentation.
Inspect rooms on a regular basis to ensure quality.
Logging, storing and returning lost and found items.
Assigned housekeeping staff to specific shifts and room blocks based on abilities and daily requirements. All housekeepers, laundry attendants and house persons were my responsibility.
Completed schedules, shift reports and other business documentation.
Directed a team of up to 20 personnel in a busy hotel with 68 rooms.
Maintained controls over expenses and inventory for optimal budget tracking.
Communicated repair needs to maintenance staff.
Placed orders for housekeeping tools, supplies, linens, chemicals and guest amenities.
Evaluated employee performance and developed improvement plans.
Utilized chemicals and cleaning equipment in accordance with safety protocols and proper operating standards. Safety committee chairperson for my entire tenure.
Managed team productivity and workflow to exceed quality standards.
Worked with front desk to respond promptly to all guest requests.
Led my team through 2 hotel renovations.
Drove continuous commitment to product quality and safety, reducing downtime and overtime with effective budgeting and assignation of talents as well as resources.
Approved regular payroll submissions for employees.
Achieved or exceeded financial goals on regular basis by controlling expenses, optimizing schedules and regulating inventory usage.
Cross-trained existing employees to maximize team agility and performance.
Onboarded new employees, including training, mentoring and new hire documentation.
Inspect rooms on a regular basis to ensure quality.
Assign housekeeping staff to specific shifts and room blocks based on abilities and daily requirements. All housekeepers, laundry attendants and house persons were my responsibility.
Completed schedules, shift reports and other business documentation.
Directed a team of up to 20 personnel in a busy hotel.
Maintained controls over expenses and inventory for optimal budget tracking.
Communicated repair needs to maintenance staff.
Placed orders for housekeeping tools, supplies, linens, chemicals and guest amenities.
Evaluated employee performance and developed improvement plans.
Utilized chemicals and cleaning equipment in accordance with safety protocols and proper operating standards.
Managed team productivity and workflow to exceed quality standards.
Worked with front desk to respond promptly to all guest requests.
Led my team through 2 hotel renovations.
Drove continuous commitment to product quality and safety, reducing downtime and overtime with effective budgeting and assignation of talents as well as resources.
Achieved or exceeded financial goals on regular basis by controlling expenses, optimizing schedules and regulating inventory usage.
Onboarded new employees, including training, mentoring and new hire documentation.
Logged lost and found items.
Rogue Regency Inn - Room Attendant to Assistant Housekeeping Manager City, STATE, 09/1997 - 09/XXX0
Completed pre-cleaning duties by setting up cleaning carts with fresh linens, cleaning supplies and requested guest supplies.
Cleaned and stocked guest rooms by replacing used towels and linens, vacuuming floors, making beds, cleaning and restocking bathroom items.
Assigned room cleaning lists.
Helped with supply and linen inventories.
In charge of the department on the housekeeping managers days off.
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