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housekeeping coordinator resume example with 3+ years of experience

Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • Home: (555) 432-1000
  • Cell:
  • resumesample@example.com
Summary

Multi-talented Housekeeping Supervisor works with a diverse team. Known for building rapport and team collaboration. Fluent in English, Filipino, and can speak and understand a little spanish.

Proficient Housekeeping Coordinator trained in hotel operations, cleaning procedures and health and safety regulations. Organizes and assigns housekeeping tasks to divide workload evenly amongst personnel. Maintains specified standards of cleanliness to promote guest comfort.

Enthusiastic Housekeeping Supervisor offering 5 years of hospitality experience. Hands-on manager and team leader dedicated to providing high-quality, efficient housekeeping operations in support of guest needs. Greets and assists guests with questions or problems to resolve situations to promote guest satisfaction while maintaining service within policy guidelines.

Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience.

Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.

Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking entry-level opportunities to expand skills while facilitating company growth.

Skills
  • Detailed Oriented
  • Time Management Skills
  • Guest relations
  • Supply inventory management
  • Quality improvements
  • Department coordination
  • Customer relationship management
  • Staff training and development
  • Employee training
  • Payroll administration
Experience
Housekeeping Coordinator, 10/XXX2 to Current
Marriott Vacations WorldwideHonolulu, HI,
  • Supervised and supported housekeeping personnel to maximize quality of service and performance.
  • Collaborated with front desk to respond promptly to guest requests and promote positive experience.
  • Managed team of [Number] personnel in busy hotel with [Number] rooms.
  • Practiced safe work habits and wore protective safety equipment.
  • Verified each completed room against standard plans to maintain consistency.
  • Inventoried incoming supplies and placed items in stock for use by personnel.
  • Stocked room attendant carts with supplies to keep carts organized and clean.
  • Reviewed employee performance and devised improvement plan to achieve goals.
  • Established hands-on, proactive management style to facilitate improvements to workflow and room turnover.
  • Submitted repair requests to maintenance team to reduce operating costs and improve energy-saving strategy.
  • Communicated guest service scores to drive improvement and higher guest satisfaction.
  • Sustained safety protocols to support proper and cost-effective equipment and material usage.
  • Sanitized and cleaned sinks, mirrors, toilets and showers.
  • Delegated work to staff, setting priorities and goals.
  • Checked inventory for required supplies and made lists for needed cleaning products.
  • Managed team of employees, daily progress reports and overall project planning.
  • Assessed daily workloads, scheduled and planned daily assignments and oversaw numerous projects.
  • Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
Housekeeping Supervisor, 06/XXX2 to 10/XXX2
H.S.H LimitedCarmel, IN,
  • Supervised and supported housekeeping personnel to maximize quality of service and performance.
  • Practiced safe work habits and wore protective safety equipment.
  • Verified each completed room against standard plans to maintain consistency.
  • Collaborated with front desk to respond promptly to guest requests and promote positive experience.
  • Reviewed employee performance and devised improvement plan to achieve goals.
  • Submitted repair requests to maintenance team to reduce operating costs and improve energy-saving strategy.
  • Checked inventory for required supplies and made lists for needed cleaning products.
Housekeeping Team Lead, 06/2019 to 07/XXX0
Marriott Vacations WorldwideMarco Island, FL,
  • Sanitized and cleaned sinks, mirrors, toilets and showers.
  • Returned vacant rooms to occupant-ready status by deep cleaning, changing linens, restocking inventory and removing trash.
  • Replaced sheets and pillowcases daily and used hospitality corners on beds to provide comfort for guests.
  • Maintained well-stocked and well-organized service carts to support efficient and timely cleaning services.
  • Communicated with customers about requests for additional supplies or cleaning services.
  • Communicated with maintenance team on damages to repair.
  • Checked inventory for required supplies and made lists for needed cleaning products.
Housekeeping Attendant, 07/2017 to 06/2019
Benchmark HospitalityMontgomery, TX,
  • Removed trash from rooms and replaced liners to wastebaskets.
  • Inspected each room for cleanliness, utilizing checklist to meet company standards.
  • Polished and sanitized floors, counters, bathtubs and window sills.
  • Replenished guest supplies and amenities.
  • Furnished guests with clean linens and supplied rooms with toiletries.
  • Cleaned and dusted cobwebs on light fixtures, baseboards and window sills.
  • Reported guest issues, safety and maintenance concerns immediately to supervisor.
  • Removed soiled linens and articles from rooms and delivered to laundry area.
  • Interacted pleasantly with clients and guests when performing daily duties.
  • Mapped out daily cleaning work assignments by assessing vacant room roster.
Education and Training
Bachelor of Science Hospitality Management: Hospitality Management, Expected in 04/2017
STI College - Philippines,
GPA:
Bachelor of Science Tourism Management: Tourism And Travel Management, Expected in 06/2014
Lyceum of The Philippines University - Philippines,
GPA:

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Resume Overview

School Attended

  • STI College
  • Lyceum of The Philippines University

Job Titles Held:

  • Housekeeping Coordinator
  • Housekeeping Supervisor
  • Housekeeping Team Lead
  • Housekeeping Attendant

Degrees

  • Bachelor of Science Hospitality Management
  • Bachelor of Science Tourism Management

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