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Household Manager Resume Example

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Jessica Claire
  • Montgomery Street, San Francisco, CA 94105
  • H: (555) 432-1000
  • C:
  • resumesample@example.com
  • Date of Birth:
  • India:
  • :
  • single:
Professional Summary

Efficient and detail-oriented Household Manager/ Personal Assistant with track record of initiative and accuracy. Highly organized and capable of anticipating needs of clients.

Skilled multitasker.

Driven and resourceful with 4 + years of experience supporting work of high-achieving executives. Track record helping with both professional and personal needs.

Efficient, accurate and detail-oriented, able to take initiative and offering innate drive to succeed. Highly motivated to expand knowledge and skills. Experienced and successful at minimizing hassles and alleviating client concerns by effectively coordinating schedules, planning events, running errands and handling childcare and household tasks.

Detail-oriented professional with superb people skills. Engaging and helpful, with solid reputation of exceptional service assisting high-profile clients. Highly organized and forthright with excellent network of service contacts.

Skills
  • Exceptional organizational skills
  • Flexible
  • Strong communication skills
  • Articulate and well-spoken
  • Customer service-oriented
  • Commitment to quality and service
  • Bilingual French/English
  • Meticulous attention to detail
  • Professional and mature
Work History
Household Manager, 07/2016 to Current
2 Fellas & A Big Vehicle Broken Arrow, OK,
  • Greeted arriving visitors, determined nature and purpose of visit and directed individuals to appropriate destinations
  • Promoted household productivity by keeping supplies organized and well-stocked
  • Managed external contacts for family and kept track of periodic communication needed for priority contacts
  • Seamlessly interacted with client to plan and complete special projects
  • Arranged domestic and international travel plans and itineraries, including flight, car service and restaurant reservations
  • Maintained appropriate filing of personal and professional documentation
  • Maintained entire family's schedule and organized events
  • Managed residential properties and prepared homes for clients prior to arrival
  • Oversaw daily household activities for traveling clients
  • Displayed absolute discretion at handling confidential information
  • Prepared and staged properties for customers
  • Developed professional relationships with reliable vendors, including dry cleaning, tailors and designers
  • Consistently received positive feedback from guests on performance reviews
  • Monitored household expenditures and budgeted for necessities, including groceries and household utility payments
  • Led staff and vendors in providing high level of service for owner and guests
  • Picked up and dropped off clients at airport
  • Monitored schedules to maintain sleeping, eating and school schedules for children
  • Offered positive and nurturing environments to support child social and emotional growth
  • Prepared tasty, healthy meals for family to encourage good eating habits
  • Facilitated relationships with children and parents by developing caring and structured home environments
  • Involved children in caring for household pets and chores
  • Maintained updated list of emergency contact information and child's health information to act quickly if emergencies occur
Store Manager, 11/2014 to 06/2016
A Wireless Omaha, NE,
  • Oversaw, and trained sales persons, promoting culture of efficiency and performance
  • Analyzed and interpreted store trends to facilitate planning
  • Engaged and interacted with customers to create positive shopping experiences and drive revenue growth
  • Oversaw receiving and display of incoming products, meeting planned promotions and seasonal rotation for sales events
  • Created work schedules according to sales volume and number of employees
  • Set, enforced and optimized internal policies to maintain efficiency and responsiveness to demands
  • Rotated merchandise and displays to feature new products and promotions
  • Managed vendor selection and relations to guarantee best pricing and on-time deliveries
  • Recruited, interviewed and hired staff members who brought talent, enthusiasm and experience to already gifted team
  • Protected store from loss or theft by setting and enforcing clear security policies
  • Supervised guests at front counter, answering questions regarding products
  • Responded to customer concerns with friendly and knowledgeable service and remedied issues promptly and effectively
  • Increased profits through effective training and troubleshooting profit loss areas
International Flight Attendant, 12/1994 to 10/2014
United Airlines Inc. City, STATE,
  • Facilitated boarding process by greeting passengers upon arrival to aircraft and providing direction to seats
  • Operated in compliance with all airline and federal aviation regulations to ensure complete compliance with safety and security procedures
  • Clearly explained and demonstrated safety and emergency procedures to passengers prior to takeoff
  • Served beverages and food items from refreshment cart and provided information about in-flight offerings to passengers
  • Answered passengers questions and provided solutions to issues arising during flights
  • Engaged professionally with passengers to improve satisfaction and exceed expectations throughout flight
  • Reassured and comforted passengers during turbulent flights and unavoidable delays
  • Attended workshops and trainings in customer service, conflict resolution tactics and safety procedures to keep abreast of all new requirements and procedures
  • Facilitated communication between flight deck and cabin crew prior to and during flights to promote smooth operations
  • Inspected interior of aircraft prior to, during and after flights to make sure emergency equipment was in place
  • Maximized storage space by directing passengers in correct ways of stow luggage in overhead compartments and under seats
  • Maintained high standard of cleanliness and personal appearance to promote sense of professionalism and passenger confidence in crew
  • Recruited and trained new members of guest service team
  • Increased customer service ratings through personable service
Education
Major in Journalism.: Journalism, Expected in 1982
to
Faculty of Nantes, France. - Nantes, France.,
GPA:
Baccalaureat.: literature, journalism, Expected in 1979
to
Institution Francoise D'Amboise - Nantes, France.,
GPA:

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Resume Overview

School Attended
  • Faculty of Nantes, France.
  • Institution Francoise D'Amboise
Job Titles Held:
  • Household Manager
  • Store Manager
  • International Flight Attendant
Degrees
  • Major in Journalism.
  • Baccalaureat.

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