Highly motivated Sales Associate with extensive customer service and sales experience. Outgoing sales professional with track record of driving increased sales, improving buying experience and elevating company profile with target market.
Skills
Health and wellness expertise
Budget development
Pet maintenance and care
Light housekeeping
Behavior modification
Enrichment activities
Child psychology knowledge
Social integration
Facility oversight
Employee scheduling
Meal planning
Schedule coordination
Cleaning and organization
Budget Management
Experience
11/2019 to Current
Household Manager2 Fellas & A Big Vehicle – Broken Arrow, OK,
Managed scheduling for all appointments, including medical and dental visits.
Coordinated activities to foster health and wellness for active household.
Planned and cooked meals with consideration to multiple dietary restrictions.
Offered positive reinforcement and taught life skills regarding chores and cooking techniques.
Oversaw the intake and discharge processes, which included filling out paperwork, for individuals.
Cross-trained in every store role to maximize operational knowledge.
Supervised children during parental absences.
Provided direct-care services for children of varying ages, promoting safe, healthy and fun lifestyle.
Monitored expenses and income for [Number]-member household.
Prepared healthy and balanced meals and snacks for children to encourage proper nutrition and healthy development.
Modeled appropriate social behaviors and encouraged concern for others.
Balanced attentive and loving childcare with proactive focus on keeping home neat, organized and safe.
Led hands-on activities consistent with child's interests and skills and parent direction.
Cultivated trusting relationships with parents and children.
Facilitated physical and social well-being of each child.
Transported children to and from school and extra-curricular activities and appointments.
Tutored children in multiple school subjects to boost educational performance.
Cultivated pleasant and safe setting by using [Skill] and [Skill], resulting in [Number]% improvement in employee, visitor and resident satisfaction.
02/1986 to 04/2019
Sports Bar OwnrrZodiac Lounge – City, STATE,
Administered finances and led business operations by running payroll, making bank deposits and analyzing income and expenses to maintain cost-effective operations.
Trained workers in food preparation, money handling and cleaning roles to facilitate restaurant operations.
Hired, trained and motivated staff to fill all restaurant openings.
Maintained cleanliness and sanitation across foodservice, storage and preparation stations.
Located relevant vendors, set up schedules and coordinated delivery, storage and organization of inventory.
Developed and implemented strategies to enhance team performance, improve processes and boost results.
Trained staff, facilitated staff meetings and spearheaded menu development.
Created unique recipes and applied various culinary techniques for authentic [Type] cuisine.
Supervised overall operation of restaurant, including training [Number][Job title]s and [Number][Job title]s and resolving [Type] issues to customer satisfaction.
Managed food preparation, guest interaction, quality control, and customer relations.
Guided trainees to boost safety and inventory waste management to meet pre-established business thresholds for operation.
Estimated potential worker issues to produce detailed resource documentation.
Collaborated with server trainees to document and resolve potential customer concerns to drive brand satisfaction and loyalty.
Led detailed, hands-on preventive maintenance and repairs to equipment.
Organized more than $[Amount] in funding to launch [Number]-seat [Description] restaurant.
Consistently maintained high levels of cleanliness, organization, storage, and sanitation of food and beverage products to ensure quality.
Trained front-of-house staff on restaurant policies and procedures, guest service techniques and communication skills to promote positive experiences.
Made weekly employee schedules, assigned work tasks and regularly checked quality and productivity of team members.
Monitored staff performance, food quality and [Task] to successfully oversee complete operation of [Number] restaurants.
Managed and supervised [Number] employees in [Number] restaurants.
Performed restaurant walk-throughs to gauge timeliness and excellent service quality.
Exhibited thorough knowledge of foods, beverages, supervisory duties, service techniques and guest interactions.
Mentored front of house personnel on company policies customer service techniques and professional communication.
Reconciled daily transactions, balanced cash registers and deposited restaurant's earnings at bank.
Minimized loss and misuse of equipment through proper restaurant supervision and staff training.
Supervised staff preparing and serving [Number] meals per day.
Determined root cause of performance trends and developed process improvement plans which targeted assurance in safety, health, quality and customer satisfaction.
Worked closely with [Job title], chef and cooks to determine menu plans for special events or occasions.
Applied classic culinary training, awareness of market and menu trends, cost control process and team building to meet and exceed brand-based performance standards.
Built revenue by delivering innovative catering services, leading region in catering sales.
Created new safety procedures manual that met local regulations and disseminated to bartenders and wait staff.
Obtained highest rating from county health department year over year.
09/2011 to 03/2019
Night Dietary Manager CookGood Samaritan Society – City, STATE,
Trained, disciplined and motivated staff to give all residents and guests top-notch service.
Checked with residents to ask about food quality, satisfaction and personal likes or dislikes.
Evaluated food production to check whether food was being made, portioned and handled correctly.
Worked with dietitians to set menus meeting overall patient needs, as well as implement specific dietary plans for individual patients.
Educated new employees on proper facility procedures and policies, following [Type] policies.
Fulfilled multiple duties by processing transactions, maintaining cleanliness and providing high levels of customer service.
Instructed and administered facility menu and policy exam to new employees.
Completed multiple duties by handling [Type] transactions, maintaining cleanliness and displaying exceptional customer service.
Complied with company protocols by maintaining sales floor and back stock inventory levels.
Established healthful and therapeutic meal plans and menus for individuals with health conditions.
Consistently maintained high levels of cleanliness, organization, storage, and sanitation of food and beverage products to ensure quality.
Trained front-of-house staff on restaurant policies and procedures, guest service techniques and communication skills to promote positive experiences.
Resolved problems or concerns to satisfaction of involved parties.
Exhibited thorough knowledge of foods, beverages, supervisory duties, service techniques and guest interactions.
Supervised staff preparing and serving [Number] meals per day.
Determined root cause of performance trends and developed process improvement plans which targeted assurance in safety, health, quality and customer satisfaction.
Applied classic culinary training, awareness of market and menu trends, cost control process and team building to meet and exceed brand-based performance standards.
Oversaw staff hiring, initiating new training and scheduled processes to streamline operations.
Developed business and marketing plans and prepared monthly financial reports.
Set pricing structures according to market analytics and emerging trends.
Led startup and opening of business and provided business development, creation of operational procedures and workflow planning.
Trained teams on specific operations and requirements for each job site, including applicable procedures and techniques.
Supervised performance of workers with goals of improving productivity, efficiency and cost savings.
Enhanced operational performance by developing effective business strategies, systems and procedures.
Promoted store offerings through newspaper advertisements, catalogs and brochures to attract new customers.
Monitored supplier operations to verify quality, delivery schedule and conformance to contract specifications.
Secured long-term accounts, managing sales presentations to promote product and brand benefits.
Oversaw project execution, phase progress, workmanship and team performance to drive on-time completion of deliverables.
Assessed, optimized and elevated operations to target current and expected demands.
Hired and mentored core start-up team, working to outline initial company policies and procedures.
Negotiated with vendors to gain optimal pricing on products resulting in substantial increase in profit margin.
Analyzed client business needs and assisted in determining appropriate resources and strategies.
Hosted fundraising events for various charities to boost brand awareness and community engagement.
Made weekly employee schedules, assigned work tasks and regularly checked quality and productivity of team members.
Administered finances and led business operations by running payroll, making bank deposits and analyzing income and expenses to maintain cost-effective operations.
Trained workers in food preparation, money handling and cleaning roles to facilitate restaurant operations.
Hired, trained and motivated staff to fill all restaurant openings.
Maintained cleanliness and sanitation across foodservice, storage and preparation stations.
Located relevant vendors, set up schedules and coordinated delivery, storage and organization of inventory.
Trained staff, facilitated staff meetings and spearheaded menu development.
Developed and implemented strategies to enhance team performance, improve processes and boost results.
Monitored staff performance, food quality and [Task] to successfully oversee complete operation of [Number] restaurants.
Managed and supervised [Number] employees in [Number] restaurants.
Created unique recipes and applied various culinary techniques for authentic [Type] cuisine.
Supervised overall operation of restaurant, including training [Number][Job title]s and [Number][Job title]s and resolving [Type] issues to customer satisfaction.
Managed food preparation, guest interaction, quality control, and customer relations.
Guided trainees to boost safety and inventory waste management to meet pre-established business thresholds for operation.
Estimated potential worker issues to produce detailed resource documentation.
Collaborated with server trainees to document and resolve potential customer concerns to drive brand satisfaction and loyalty.
Led detailed, hands-on preventive maintenance and repairs to equipment.
Organized more than $[Amount] in funding to launch [Number]-seat [Description] restaurant.
Performed restaurant walk-throughs to gauge timeliness and excellent service quality.
Mentored front of house personnel on company policies customer service techniques and professional communication.
Reconciled daily transactions, balanced cash registers and deposited restaurant's earnings at bank.
Minimized loss and misuse of equipment through proper restaurant supervision and staff training.
Worked closely with [Job title], chef and cooks to determine menu plans for special events or occasions.
Created new safety procedures manual that met local regulations and disseminated to bartenders and wait staff.
Obtained highest rating from county health department year over year.
Promoted business on social media platforms to maximize brand identity and generate revenue.
Managed operations budgeting, accounts payable and accounts receivable and payroll.
Resolved issues quickly through meticulous research and quick decision making.
Conferred with customers to understand needs and finalize purchase orders.
Kept records for production, inventory, income and expenses.
Collaborated with staff to maximize customer satisfaction, streamline procedures and improve bottom-line profitability.
Reconciled daily sales, returns and financial transaction reports and prepared bank deposits.
Established favorable relationships with vendors and contractors, facilitating contract negotiation and development of marketing and sales strategies.
Created and implemented marketing and advertising strategies to support revenue goals and promote strategic growth.
Directed implementation of strategic business plans to achieve goals and objectives.
Reconciled daily sales and financial transaction reports and prepared bank deposits.
Assessed business operations to implement realistic annual budget.
Leveraged social media to expand market reach and facilitate sales agent recruitment.
Maintained functional and orderly building areas to deliver professional appeal to customers.
Devised and implemented standard operating procedures, training programs and office management systems.
Interviewed, trained, and supervised employees.
Developed business from ground up and prepared records and operations for smooth handover to new owners.
Provided organizational leadership and established business vision to achieve sales, profit and revenue goals for consignment fashion, perfume and accessories store.
Calculated credit amounts and commission payouts, priced merchandise and generated credit memos for returned merchandise.
Education and Training
Expected in to to
: Medical Assistant, Pharmacy Technician American National College - Kettering, OH, GPA:
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