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Jessica
Claire
resumesample@example.com
(555) 432-1000,
Montgomery Street, San Francisco, CA 94105
:
Professional Summary

Dependable Bartender/Server with 11 years of experience providing efficient, high-quality customer service to guests in restaurant settings. Adaptable professional with expertise in personnel development, team collaboration and resolving issues with customers, waitstaff and management.

Motivated Bartender/Server with years experience successfully serving customers in busy restaurants. Recognized for significantly increasing guest check averages by promoting appetizers, specialty items and unique wine selections. Collaborative, thoughtful team leader with clear, comprehensive and directive supervision.

Talented food service professional bringing skills in order management, payment processing and upselling. Stay current on menu items and consistently offer targeted recommendations to meet individual customer needs. Knowledgeable about handling of special dietary requirements and general food safety standards.

Organized Bartender/Server experienced in busy restaurant environments. Effective creator of service structures with thoughtful organization. Efficient house manager and facilitator of rapid table turnover, boosting volume and increasing sales opportunities.

Ambitious server with 11 years of experience boosting food/drink sales and offering personalized attention to guests. Practiced at promoting seasonal and high-priced items by explaining flavor and other aspects of different items. Logical salesperson focused on upselling 100% of customers resulting in additional earnings for restaurant and tips.

Upbeat Bartender/Server with outstanding coordination and memorization skills. 11 year background of creating regular customers and boosting establishment reputation through delivery of unmatched service.

Focused and reliable Bartender/Server bringing high enthusiasm and extensive knowledge of food safety practices. Proven history of excellent customer service and conflict resolution skills. Dedicated to accuracy and streamlining systems for efficient work.

Versatile Bartender/Server with 11 years bartending and waitstaff experience. Effective coordinator of service efforts for settings ranging from fast-paced banquet events to casual dining rooms. Organized preparer of structured service and work plans, balancing needs of patrons and team members.

Experienced Server with solid history of accurate order taking, efficient supply restocking and diligent table management. Effective at promoting team success by independently handling side work and cleaning up spills. Offering extensive knowledge, superior work ethic and more than 10 years of related experience.

Cheerful Bartender/Server always ready to help team members by taking on additional tasks. Skilled at making customers feel welcome and answering any concerns. Efficiently maintain all service standards and follow safe service regulations. Offering 11 years of experience in different settings.

Reliable individual with over 8 years working effectively and safely on all projects. Extensively trained on Leadership and Communication. Committed to fantastic final products, safe work sites and overall productivity.

Diligent Construction team member knowledgeable about organizing supplies, operating equipment and helping skilled workers complete demanding work. Outstanding carpentry and customer satisfaction for over 8 years working in commercial and residential construction.

Talented laborer with solid experience, teamwork abilities and understanding of safety. Competent helping team members complete work through effective materials handling, trash removal and equipment operation.

Multi-talented carpenter who are consistently rewarded for success in planning and operational improvements. Experience in policy development and staff management procedures positively impacting overall morale and productivity.

Reliable Construction worker offering expertise gained over 8 year career in diverse labor roles. Versed in completing physically-challenging jobs and working long hours under all types of weather conditions. Familiar with any power tool with history of quickly learning new techniques and equipment operation.

Skills
  • Forklift trained
  • Heavy Equipment Operation
  • Safety and compliance
  • Customer service
  • Budgets
  • Project organization
  • Team management
  • Construction knowledge
  • Loading and unloading proficiency
  • Hand and power tool operation
  • Team building
  • First Aid/CPR
  • Organization
  • Supervision
Education
Full Sail University Winter Park, FL Expected in 05/2018 Bachelor of Applied Arts And Science : Engineering Acoustics - GPA :

Audio Engineer

Certifications
  • ServSafe
Work History
Conn's, Inc. - House Remodeler
Greensboro, NC, 12/2012 - 06/2020
  • Cleaned, repaired and lubricated equipment on site-specific schedules to maintain performance.
  • Actively attended safety trainings and workshops offered by employer, bolstering overall knowledge of appropriate measures and determining areas requiring improvement.
  • Prepared, poured and spread materials such as concrete and asphalt at designated locations.
  • Dug holes, trenches and ditches at desired locations and backfilled completed excavations.
  • Determined materials needed for daily shift and loaded vehicles with equipment and supplies.
  • Recognized and reported potential project challenges and assisted with solutions.
  • Erected and removed temporary structures such as trench liners and scaffolding to meet team needs.
  • Gathered waste and trash from job sites for placement in refuse containers to keep job sites clean and organized.
  • Erected and dismantled scaffolding, braces, shoring walls and other temporary structures.
  • Gathered and disposed of work site debris to remove safety hazards and boost team productivity.
  • Cleaned, operated and maintained machinery for optimal team productivity.
  • Learned diverse construction trades skills, including basic carpentry, painting and plastering.
  • Worked with speed and accuracy to consistently meet production standards.
  • Organized materials, tools and equipment to supply team members.
  • Efficiently prepared job sites by removing debris and setting up materials and tools.
  • Used shovels or heavy equipment to move different materials based on job needs.
  • Read and understood plans and technical documentation for each job.
  • Brought materials and tools from trucks and storage facilities to work site locations and organized for expected needs.
  • Certified to operate forklifts and cherry picker to move materials and promote job efficiency.
  • Maintained team safety by controlling traffic around and within site.
The Highlands At Wyomissing - District Trainer
Wyomissing, PA, 06/2009 - 05/2020
  • Coordinated ongoing technical training and personal development classes for staff members.
  • Evaluated success of training programs and recommended improvements to upper management to enhance effectiveness.
  • Trained new hires to perform cross-training exercises with experienced workers.
  • Researched and obtained relevant course materials to achieve training objectives.
  • Created in-depth training manual for all employees.
  • Led daily, weekly and monthly coaching, counseling and feedback sessions.
  • Tested all training software and hardware prior to commencing training programs.
  • Conducted orientation sessions and organized on-the-job training for new hires.
  • Implemented new learning strategies depending upon employees' skill levels.
Logans Roadhouse - Bartender
City, STATE, 06/2009 - 05/2020
  • Polished glassware, bussed tables and removed debris to keep customer areas fresh and clean.
  • Generated higher ticket averages by training employees on suggestive up-selling techniques.
  • Maintained secure cash drawers, promptly resolving discrepancies for accuracy.
  • Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
  • Developed unique drink and cocktail offerings on monthly basis as part of seasonal offerings.
  • Took customer orders and capitalized on opportunities to sell special beverage and food options.
  • Assisted servers with specialty drinks orders by preparing on-demand items without delay.
  • Kept alcoholic beverages well-stocked and organized to meet expected demands.
  • Managed bar inventory, restocked supplies and placed orders for spirits, beer, wines and mixers.
  • Upsold daily specials and beverage promotions to exceed daily sales goals.
  • Kept accurate inventories and notified management of ordering needs for liquor, beer, wine and bar supplies.
  • Maintained relationships with restaurant vendors to facilitate effective inventory management and implement cost controls.
  • Upsold menu items to customers, driving up per sale revenues and maximizing profits.
  • Set up glassware, liquor and other necessary supplies for special events.
  • Set up bar for operation, obtained cash bank and stocked service bar.
  • Waited on up to 30 customers at bar and at 4 table bar area.
  • Closed out cash register with 100% accuracy and prepared cashier report.
Accomplishments
  • Supervised team of 20 staff members.

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Resume Overview

School Attended

  • Full Sail University

Job Titles Held:

  • House Remodeler
  • District Trainer
  • Bartender

Degrees

  • Bachelor of Applied Arts And Science

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