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House Manager \supervisor Resume Example

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HOUSE MANAGER \SUPERVISOR
Summary

Motivated House Manager known for successfully overseeing events and alleviating issues associated with complex service delivery. Promoting [Skill] and [Skill] skills. Known for resourcefulness and solutions-oriented problem-solving.

Skills

Tow motor operators scheduling ordering payroll hiring training stock opening and closing of store computer system..sorting and prosing pricing idem taking them to sales floor

Experience
House Manager \supervisor | 06/2007 to CurrentCompany Name - City, State
  • Assisted in defining roles for parolees and members of household, creating environment of personal responsibility for words and behavior.
  • Increased overall team efficiency and productivity.
  • Taught life skills, which included completing chores and cooking meals, offering positive reinforcement.
  • Researched and planned fun activities that would be enjoyable for both residents and guests, including [Name of Event].
  • Provided gentle assistance in the areas of hygiene and feeding to residents at [Name of Facility].
Asst Manager | 08/2015 to 02/2018Company Name - City, State
  • Directed and led employees, supervising activities to drive productivity and efficiency.
  • Enforced company policies and procedures to strengthen operational standards across departments.
  • Implemented training processes for newly hired employees and supervised department managers, shift leads and production personnel.
  • Planned and prepared workflow schedules, delegating tasks for [Number]-member team.
  • Trained team of [Number] to deliver outstanding customer service, boosting customer satisfaction ratings [Number]%.
  • Enhanced sales by implementing merchandising and promotional improvements.
  • Supported sales management initiatives to optimize business development.
  • Reviewed sales reports to enhance sales performance and improve inventory management accuracy.
  • Delegated daily tasks to team members to optimize team productivity.
  • Organized schedules, workflows and shift coverage to meet expected business demands.
  • Cultivated customer loyalty by training team members in industry-leading service standards.
  • Produced monthly sales and performance reports, supporting operational planning and strategic decision making.
  • Increased annual sales by driving operational efficiencies and building customer rapport to foster loyalty.
  • Secured revenue, accurately monitoring transactions and deposits to eliminate discrepancies.
  • Analyzed trends, identifying consumer demand and forecasting seasonal trends.
  • Initiated inventory control measures to manage and replenish stock, maintain costs and meet customer demands while monitoring clothing, accessory and shoe levels.
  • Coached and mentored employees by delivering training, guidance and performance monitoring.
  • Managed personnel scheduling, facilitating adequate coverage to meet demand.
  • Mentored staff to enhance skills and achieve daily targets, using hands-on and motivational leadership.
  • Conducted job interviews, led employee performance evaluations with constructive feedback and rewarded top sales performers to attract and retain top-quality personnel.
Asst Manager | 06/2002 to 10/2007Company Name - City, State
  • Directed and led employees, supervising activities to drive productivity and efficiency.
  • Enforced company policies and procedures to strengthen operational standards across departments.
  • Implemented training processes for newly hired employees and supervised department managers, shift leads and production personnel.
  • Planned and prepared workflow schedules, delegating tasks for [Number]-member team.
  • Collaborated with store manager to develop strategies for achieving sales and profit goals.
  • Trained team of [Number] to deliver outstanding customer service, boosting customer satisfaction ratings [Number]%.
  • Enhanced sales by implementing merchandising and promotional improvements.
  • Supported sales management initiatives to optimize business development.
  • Reviewed sales reports to enhance sales performance and improve inventory management accuracy.
  • Delegated daily tasks to team members to optimize team productivity.
  • Organized schedules, workflows and shift coverage to meet expected business demands.
  • Cultivated customer loyalty by training team members in industry-leading service standards.
  • Produced monthly sales and performance reports, supporting operational planning and strategic decision making.
  • Increased annual sales by driving operational efficiencies and building customer rapport to foster loyalty.
  • Secured revenue, accurately monitoring transactions and deposits to eliminate discrepancies.
  • Analyzed trends, identifying consumer demand and forecasting seasonal trends.
  • Initiated inventory control measures to manage and replenish stock, maintain costs and meet customer demands while monitoring clothing, accessory and shoe levels.
  • Completed inventory audits to identify losses and project future demands.
  • Coached and mentored employees by delivering training, guidance and performance monitoring.
  • Maintained inventory accuracy by counting stock-on-hand and reconciling discrepancies.
  • Developed and implemented performance improvement programs, resulting in [Number]% increase in efficiency.
  • Managed personnel scheduling, facilitating adequate coverage to meet demand.
  • Improved efficiency and productivity by implementing organization systems for financial reports, schedules and inventory control.
  • Evaluated employee performance and developed improvement plans.
  • Conducted job interviews, led employee performance evaluations with constructive feedback and rewarded top sales performers to attract and retain top-quality personnel.
Store Manager | 01/1991 to 06/2002Company Name - City, State
  • Strengthened work flow productivity by hiring, managing and developing top talent.
  • Minimized financial discrepancies by accurately controlling monthly operations budget.
  • Worked closely with [Job title] and [Job title] to formulate and build store brand and strategy.
  • Coached and mentored associates to achieve [Number] employee promotions.
  • Oversaw all store operations while generating up to $[Number] in monthly sales.
  • Coordinated sales reports, reconciled accounts and made bank deposits.
  • Created and delivered weekly schedule assignments to staff members in timely manner so all shifts received adequate coverage.
  • Improved store status from market worst to best by implementing process improvements and identifying performance gaps for corrective action.
  • Prioritized sanitation, safety and health standards in work areas.
  • Addressed customer inquiries and resolved complaints.
  • Counted cash drawers and made bank deposits.
  • Generated repeat business through exceptional customer service and responded to customer concerns with friendly and knowledgeable service.
  • Delivered excellent customer service by greeting and assisting each customer.
  • Oversaw inventory tracking, management and physical inventory counts.
  • Increased profits [Number]% by restructuring store layouts, enabling more efficient inventory management, financial planning and sales performance metric analysis.
  • Achieved sales quota of $[Number] by social media and brand marketing.
  • Created attractive store displays to generate customer interest and boost sales.
  • Fostered healthy team environments to promote collaboration and boost productivity.
  • Shared product knowledge with customers and made personal recommendations, which boosted upselling and cross-selling.
  • Enforced adherence to policies, standards and security protocols.
  • Coached and empowered employees by creating and sharing motivational vision plans.
  • Arranged inventory in rotation from oldest to newest, moving aging items to customers first to maintain fresh stock.
  • Implemented merchandising plans to drive profitability, collaborating with visual merchandising team to develop strategies.
  • Oversaw company merger to drive seamless transition and integration of operations.
  • Participated in [Type] and [Type] manager meetings on [Timeframe] basis.
  • Reorganized sales floor, changing product layout to optimize customer flow and improve product visibility.
  • Resolved customer problems by investigating issues, answering questions and building rapport.
  • Trained all new assistant managers and [Job title]s on store security, monetary procedures and customer service expectations.
  • Conducted evaluations of hardware and software solutions and products from diverse vendors to develop estimates, negotiate contracts and make effective selections.
  • Completed series of training sessions to advance from Assistant Manager to Store Manager.
  • Interviewed, hired, supervised and trained [Number] employees and instituted mentoring program to develop skills, leadership and employee excellence.
  • Updated store pricing, signage and merchandising based on current promotions.
  • Collaborated with [Job title] to recruit and develop personnel and cultivate top performance.
  • Identified and solved complex problems, including [Type] and [Type] that impacted operations management and business direction.
  • Analyzed marketing information and translated into strategic plans for establishment.
  • Conducted [Timeframe] staff evaluations and determined staff promotions, realignments and reductions in force as necessary.
  • Kept accounts current and funds deposited to keep on-site cash low.
  • Managed store appearance, including merchandising and displays, signage, decorations and cleaning.
  • Hired, trained and managed team of [Number] associates, including evaluating performance and enforcing disciplinary actions.
  • Secured store perimeter and enforced procedures to minimize losses and protect store assets.
  • Provided direction and instruction to associates on variety of tasks, including [Task] and [Task].
  • Met budget targets by controlling expenses and eliminating wasteful behaviors.
  • Supported management in exceeding customer service and quality standards.
  • Diminished total loss by [Number]% by implementing effective operational improvements.
  • Delegated work to employees based on shift requirements, individual strengths and unique training.
  • Handled proof-of-concept requirements to meet strategic [Type] and [Type] objectives.
  • Received packages and deliveries and restocked inventory upon shipment arrival, checking merchandise into [Software] system.
  • Built loyal customer base by delivering excellent service and stocking in-demand products, including [Type] and [Type].
  • Implemented succession planning by training and developing [Number] associates into leadership positions.
  • Improved efficiency [Number]% through supervising daily staff assignments and tasks, including [Action] and [Action].
  • Oversaw inventory management to minimize waste.
  • Assumed positions of associate and assistant manager before promotion to store manager.
  • Decreased costs significantly by negotiating with vendors and suppliers for better prices.
Education and Training
Hamburger University - - City,State | | Bachelor of ScienceFood
Louisville High School - - City,State | | High School Diploma
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Resume Overview

School Attended

  • Hamburger University
  • Louisville High School

Job Titles Held:

  • House Manager \supervisor
  • Asst Manager
  • Store Manager

Degrees

  • Hamburger University - City , State | Bachelor of Science
    Louisville High School - City , State | High School Diploma

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