House Manager \Supervisor Resume Example Circle K Stores, Inc.

HOUSE MANAGER \SUPERVISOR

Summary

Motivated House Manager known for successfully overseeing events and alleviating issues associated with complex service delivery. Promoting [Skill] and [Skill] skills. Known for resourcefulness and solutions-oriented problem-solving.

Skills

Tow motor operators scheduling ordering payroll hiring training stock opening and closing of store computer system..sorting and prosing pricing idem taking them to sales floor

Experience

House Manager \supervisor | 06/2007 to CurrentCircle K Stores, Inc. - Richland , MI

Assisted in defining roles for parolees and members of household, creating environment of personal responsibility for words and behavior.
Increased overall team efficiency and productivity.
Taught life skills, which included completing chores and cooking meals, offering positive reinforcement.
Researched and planned fun activities that would be enjoyable for both residents and guests, including [Name of Event].
Provided gentle assistance in the areas of hygiene and feeding to residents at [Name of Facility].

Asst Manager | 08/2015 to 02/2018Circle K Stores, Inc. - Ringgold , GA

Directed and led employees, supervising activities to drive productivity and efficiency.
Enforced company policies and procedures to strengthen operational standards across departments.
Implemented training processes for newly hired employees and supervised department managers, shift leads and production personnel.
Planned and prepared workflow schedules, delegating tasks for [Number]-member team.
Trained team of [Number] to deliver outstanding customer service, boosting customer satisfaction ratings [Number]%.
Enhanced sales by implementing merchandising and promotional improvements.
Supported sales management initiatives to optimize business development.
Reviewed sales reports to enhance sales performance and improve inventory management accuracy.
Delegated daily tasks to team members to optimize team productivity.
Organized schedules, workflows and shift coverage to meet expected business demands.
Cultivated customer loyalty by training team members in industry-leading service standards.
Produced monthly sales and performance reports, supporting operational planning and strategic decision making.
Increased annual sales by driving operational efficiencies and building customer rapport to foster loyalty.
Secured revenue, accurately monitoring transactions and deposits to eliminate discrepancies.
Analyzed trends, identifying consumer demand and forecasting seasonal trends.
Initiated inventory control measures to manage and replenish stock, maintain costs and meet customer demands while monitoring clothing, accessory and shoe levels.
Coached and mentored employees by delivering training, guidance and performance monitoring.
Managed personnel scheduling, facilitating adequate coverage to meet demand.
Mentored staff to enhance skills and achieve daily targets, using hands-on and motivational leadership.
Conducted job interviews, led employee performance evaluations with constructive feedback and rewarded top sales performers to attract and retain top-quality personnel.

Asst Manager | 06/2002 to 10/2007Ross Stores, Inc - Destin , FL

Directed and led employees, supervising activities to drive productivity and efficiency.
Enforced company policies and procedures to strengthen operational standards across departments.
Implemented training processes for newly hired employees and supervised department managers, shift leads and production personnel.
Planned and prepared workflow schedules, delegating tasks for [Number]-member team.
Collaborated with store manager to develop strategies for achieving sales and profit goals.
Trained team of [Number] to deliver outstanding customer service, boosting customer satisfaction ratings [Number]%.
Enhanced sales by implementing merchandising and promotional improvements.
Supported sales management initiatives to optimize business development.
Reviewed sales reports to enhance sales performance and improve inventory management accuracy.
Delegated daily tasks to team members to optimize team productivity.
Organized schedules, workflows and shift coverage to meet expected business demands.
Cultivated customer loyalty by training team members in industry-leading service standards.
Produced monthly sales and performance reports, supporting operational planning and strategic decision making.
Increased annual sales by driving operational efficiencies and building customer rapport to foster loyalty.
Secured revenue, accurately monitoring transactions and deposits to eliminate discrepancies.
Analyzed trends, identifying consumer demand and forecasting seasonal trends.
Initiated inventory control measures to manage and replenish stock, maintain costs and meet customer demands while monitoring clothing, accessory and shoe levels.
Completed inventory audits to identify losses and project future demands.
Coached and mentored employees by delivering training, guidance and performance monitoring.
Maintained inventory accuracy by counting stock-on-hand and reconciling discrepancies.
Developed and implemented performance improvement programs, resulting in [Number]% increase in efficiency.
Managed personnel scheduling, facilitating adequate coverage to meet demand.
Improved efficiency and productivity by implementing organization systems for financial reports, schedules and inventory control.
Evaluated employee performance and developed improvement plans.
Conducted job interviews, led employee performance evaluations with constructive feedback and rewarded top sales performers to attract and retain top-quality personnel.

Store Manager | 01/1991 to 06/2002McDonald's - City , STATE

Strengthened work flow productivity by hiring, managing and developing top talent.
Minimized financial discrepancies by accurately controlling monthly operations budget.
Worked closely with [Job title] and [Job title] to formulate and build store brand and strategy.
Coached and mentored associates to achieve [Number] employee promotions.
Oversaw all store operations while generating up to $[Number] in monthly sales.
Coordinated sales reports, reconciled accounts and made bank deposits.
Created and delivered weekly schedule assignments to staff members in timely manner so all shifts received adequate coverage.
Improved store status from market worst to best by implementing process improvements and identifying performance gaps for corrective action.
Prioritized sanitation, safety and health standards in work areas.
Addressed customer inquiries and resolved complaints.
Counted cash drawers and made bank deposits.
Generated repeat business through exceptional customer service and responded to customer concerns with friendly and knowledgeable service.
Delivered excellent customer service by greeting and assisting each customer.
Oversaw inventory tracking, management and physical inventory counts.
Increased profits [Number]% by restructuring store layouts, enabling more efficient inventory management, financial planning and sales performance metric analysis.
Achieved sales quota of $[Number] by social media and brand marketing.
Created attractive store displays to generate customer interest and boost sales.
Fostered healthy team environments to promote collaboration and boost productivity.
Shared product knowledge with customers and made personal recommendations, which boosted upselling and cross-selling.
Enforced adherence to policies, standards and security protocols.
Coached and empowered employees by creating and sharing motivational vision plans.
Arranged inventory in rotation from oldest to newest, moving aging items to customers first to maintain fresh stock.
Implemented merchandising plans to drive profitability, collaborating with visual merchandising team to develop strategies.
Oversaw company merger to drive seamless transition and integration of operations.
Participated in [Type] and [Type] manager meetings on [Timeframe] basis.
Reorganized sales floor, changing product layout to optimize customer flow and improve product visibility.
Resolved customer problems by investigating issues, answering questions and building rapport.
Trained all new assistant managers and [Job title]s on store security, monetary procedures and customer service expectations.
Conducted evaluations of hardware and software solutions and products from diverse vendors to develop estimates, negotiate contracts and make effective selections.
Completed series of training sessions to advance from Assistant Manager to Store Manager.
Interviewed, hired, supervised and trained [Number] employees and instituted mentoring program to develop skills, leadership and employee excellence.
Updated store pricing, signage and merchandising based on current promotions.
Collaborated with [Job title] to recruit and develop personnel and cultivate top performance.
Identified and solved complex problems, including [Type] and [Type] that impacted operations management and business direction.
Analyzed marketing information and translated into strategic plans for establishment.
Conducted [Timeframe] staff evaluations and determined staff promotions, realignments and reductions in force as necessary.
Kept accounts current and funds deposited to keep on-site cash low.
Managed store appearance, including merchandising and displays, signage, decorations and cleaning.
Hired, trained and managed team of [Number] associates, including evaluating performance and enforcing disciplinary actions.
Secured store perimeter and enforced procedures to minimize losses and protect store assets.
Provided direction and instruction to associates on variety of tasks, including [Task] and [Task].
Met budget targets by controlling expenses and eliminating wasteful behaviors.
Supported management in exceeding customer service and quality standards.
Diminished total loss by [Number]% by implementing effective operational improvements.
Delegated work to employees based on shift requirements, individual strengths and unique training.
Handled proof-of-concept requirements to meet strategic [Type] and [Type] objectives.
Received packages and deliveries and restocked inventory upon shipment arrival, checking merchandise into [Software] system.
Built loyal customer base by delivering excellent service and stocking in-demand products, including [Type] and [Type].
Implemented succession planning by training and developing [Number] associates into leadership positions.
Improved efficiency [Number]% through supervising daily staff assignments and tasks, including [Action] and [Action].
Oversaw inventory management to minimize waste.
Assumed positions of associate and assistant manager before promotion to store manager.
Decreased costs significantly by negotiating with vendors and suppliers for better prices.

Education and Training

Hamburger University - - City,State | | Bachelor of ScienceFood

Louisville High School - - City,State | | High School Diploma

Resume Overview

School Attended

Hamburger University
Louisville High School

Job Titles Held:

House Manager \supervisor
Asst Manager
Store Manager

Degrees

Hamburger University - City , State | Bachelor of Science
Louisville High School - City , State | High School Diploma

House Manager \supervisor Resume Example

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