House Manager/Rehab Tech. Resume Example Company Name

HOUSE MANAGER/REHAB TECH.

Skills

Great communication
Get along great with others
Very relatable
Honest
Reliable
Respectful
Staying calm in difficult situations

Caring
Can be Empathetic & Sympathetic, when need be
Activities scheduling
Quality Service
HIPAA Compliance
Patient Care
Cleaning

Additional Information

I Enjoy working with others very much. My passion has always been being able to help someone else.

Professional Summary

Proactive employee that produces high-quality patient/customer care work by applying determination and attention to detail. Performance-oriented and enterprising leader with organized nature and analytical problem-solving approach.

Work History

January 2021 to Current
House Manager/Rehab Tech.Company Name, City, State

Produced regular daily Schedule and shift reports to evaluate performance, adjust strategies and maintain agile, sustainable operations.
Assisted residents with daily hygiene and living tasks, including making sure they goto their daily groups on time and follow their daily schedule.
Set, enforced and optimized internal policies to maintain efficiency and responsiveness to demands.
Maintained professional demeanor by staying calm when addressing unhappy or angry clients.
Communicated best practices among on-site and external personnel to align efforts and goals.
Delivered exceptional customer service on all calls while maintaining calm and professional demeanor in challenging circumstances.
Upheld strict safety standards and achieved challenging schedule targets with smooth oversight of daily launches and landings.
Reported patients' progress, attitudes and accomplishments to supervisors or therapists.
Encouraged and attended to patients' physical needs to facilitate and attain therapeutic goals.
Answered telephones and performed light clerical duties to maintain smooth operations while attending to various program needs.
Helped develop, implement and optimize patient treatment plans and goals.
Observed patients undergoing treatments and reported status changes to supervising therapist for immediate attention.
Recorded and maintained patients' attendance in client records.
Devoted special emphasis to punctuality and worked to maintain outstanding attendance record, consistently arriving to work ready to start immediately.
Worked closely with clients to maintain optimum levels of communication to effectively and efficiently complete projects.
Carried out day-day-day duties accurately and efficiently.

January 2016 to January 2020
ServerCompany Name, City, State

Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
Arranged tables for customers, following established preparation procedures to provide guests with excellent experiences and foster repeat business.
Kept updated knowledge of menu and promotions, recommending specific items according to preferences and food allergies.
Collaborated with kitchen team to support order preparation, manage efficient deliveries and minimize customer service issues by verifying meals.
Kept register accurate through correct billing, payment processing and cash management practices.
Prepared beverages and filled food orders for customers.
Checked identification to enforce age regulations for alcoholic beverages.
Helped customers place orders, explained menu items and suggested appropriate options for food allergy concerns.
Collected credit card, cash and gift certificate payments and dispensed change for cash transactions.
Supervised restocking of salad bar and buffet for lunch and dinner service.
Replenished food items and other supplies, which included paper products and canned goods to keep pantry well-stocked during busy periods.
Created orders, documented special requests and followed up with kitchen personnel to foster top-quality service and minimize complaints.
Monitored guests for intoxication and immediately reported concerns to management, contributing to safe and welcoming environments for all patrons.
Greeted and maintained relationships with regular customers.

June 2012 to January 2016
ServerCompany Name, City, State

Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
Arranged tables for customers, following established preparation procedures to provide guests with excellent experiences and foster repeat business.
Kept updated knowledge of menu and promotions, recommending specific items according to preferences and food allergies.
Collaborated with kitchen team to support order preparation, manage efficient deliveries and minimize customer service issues by verifying meals.
Kept register accurate through correct billing, payment processing and cash management practices.
Prepared beverages and filled food orders for customers.
Checked identification to enforce age regulations for alcoholic beverages.
Helped customers place orders, explained menu items and suggested appropriate options for food allergy concerns.
Collected credit card, cash and gift certificate payments and dispensed change for cash transactions.
Supervised restocking of salad bar and buffet for lunch and dinner service.
Replenished food items and other supplies, which included paper products and canned goods to keep pantry well-stocked during busy periods.
Created orders, documented special requests and followed up with kitchen personnel to foster top-quality service and minimize complaints.
Monitored guests for intoxication and immediately reported concerns to management, contributing to safe and welcoming environments for all patrons.
Greeted and maintained relationships with regular customers.

Education

June 2012High School DiplomaNorth East High School, City, State

Resume Overview

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House Manager/Rehab Tech. Resume Example

Resume Score: 80%

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