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House Manager/Rehab Tech. Resume Example

Resume Score: 80%

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HOUSE MANAGER/REHAB TECH.
Skills
  • Great communication
  • Get along great with others
  • Very relatable
  • Honest
  • Reliable
  • Respectful
  • Staying calm in difficult situations
  • Caring
  • Can be Empathetic & Sympathetic, when need be
  • Activities scheduling
  • Quality Service
  • HIPAA Compliance
  • Patient Care
  • Cleaning
Additional Information

I Enjoy working with others very much. My passion has always been being able to help someone else.

Professional Summary

Proactive employee that produces high-quality patient/customer care work by applying determination and attention to detail. Performance-oriented and enterprising leader with organized nature and analytical problem-solving approach.

Work History
January 2021 to Current
House Manager/Rehab Tech.Company Name, City, State
  • Produced regular daily Schedule and shift reports to evaluate performance, adjust strategies and maintain agile, sustainable operations.
  • Assisted residents with daily hygiene and living tasks, including making sure they goto their daily groups on time and follow their daily schedule.
  • Set, enforced and optimized internal policies to maintain efficiency and responsiveness to demands.
  • Maintained professional demeanor by staying calm when addressing unhappy or angry clients.
  • Communicated best practices among on-site and external personnel to align efforts and goals.
  • Delivered exceptional customer service on all calls while maintaining calm and professional demeanor in challenging circumstances.
  • Upheld strict safety standards and achieved challenging schedule targets with smooth oversight of daily launches and landings.
  • Reported patients' progress, attitudes and accomplishments to supervisors or therapists.
  • Encouraged and attended to patients' physical needs to facilitate and attain therapeutic goals.
  • Answered telephones and performed light clerical duties to maintain smooth operations while attending to various program needs.
  • Helped develop, implement and optimize patient treatment plans and goals.
  • Observed patients undergoing treatments and reported status changes to supervising therapist for immediate attention.
  • Recorded and maintained patients' attendance in client records.
  • Devoted special emphasis to punctuality and worked to maintain outstanding attendance record, consistently arriving to work ready to start immediately.
  • Worked closely with clients to maintain optimum levels of communication to effectively and efficiently complete projects.
  • Carried out day-day-day duties accurately and efficiently.
January 2016 to January 2020
ServerCompany Name, City, State
  • Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
  • Arranged tables for customers, following established preparation procedures to provide guests with excellent experiences and foster repeat business.
  • Kept updated knowledge of menu and promotions, recommending specific items according to preferences and food allergies.
  • Collaborated with kitchen team to support order preparation, manage efficient deliveries and minimize customer service issues by verifying meals.
  • Kept register accurate through correct billing, payment processing and cash management practices.
  • Prepared beverages and filled food orders for customers.
  • Checked identification to enforce age regulations for alcoholic beverages.
  • Helped customers place orders, explained menu items and suggested appropriate options for food allergy concerns.
  • Collected credit card, cash and gift certificate payments and dispensed change for cash transactions.
  • Supervised restocking of salad bar and buffet for lunch and dinner service.
  • Replenished food items and other supplies, which included paper products and canned goods to keep pantry well-stocked during busy periods.
  • Created orders, documented special requests and followed up with kitchen personnel to foster top-quality service and minimize complaints.
  • Monitored guests for intoxication and immediately reported concerns to management, contributing to safe and welcoming environments for all patrons.
  • Greeted and maintained relationships with regular customers.
June 2012 to January 2016
ServerCompany Name, City, State
  • Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
  • Arranged tables for customers, following established preparation procedures to provide guests with excellent experiences and foster repeat business.
  • Kept updated knowledge of menu and promotions, recommending specific items according to preferences and food allergies.
  • Collaborated with kitchen team to support order preparation, manage efficient deliveries and minimize customer service issues by verifying meals.
  • Kept register accurate through correct billing, payment processing and cash management practices.
  • Prepared beverages and filled food orders for customers.
  • Checked identification to enforce age regulations for alcoholic beverages.
  • Helped customers place orders, explained menu items and suggested appropriate options for food allergy concerns.
  • Collected credit card, cash and gift certificate payments and dispensed change for cash transactions.
  • Supervised restocking of salad bar and buffet for lunch and dinner service.
  • Replenished food items and other supplies, which included paper products and canned goods to keep pantry well-stocked during busy periods.
  • Created orders, documented special requests and followed up with kitchen personnel to foster top-quality service and minimize complaints.
  • Monitored guests for intoxication and immediately reported concerns to management, contributing to safe and welcoming environments for all patrons.
  • Greeted and maintained relationships with regular customers.
Education
June 2012High School DiplomaNorth East High School, City, State
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Resumes, and other information uploaded or provided by the user, are considered User Content governed by our Terms & Conditions. As such, it is not owned by us, and it is the user who retains ownership over such content.

Resume Overview

School Attended

  • North East High School

Job Titles Held:

  • House Manager/Rehab Tech.
  • Server

Degrees

  • High School Diploma

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