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house manager resume example with 3+ years of experience

Jessica Claire
  • Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
  • H: (555) 432-1000
  • C:
  • resumesample@example.com
  • Date of Birth:
  • India:
  • :
  • single:
  • :
Summary

Efficient Sales Associate, skilled at connecting with people and promoting products. Open and positive communicator with calm and level-headed approach to managing routine needs and meeting special challenges. Flexible and approachable, well organized, and detail orientated. Experienced in maintaining stock, setting up promotions and merchandising items.

Skills
  • Activity supervision
  • Event planning
  • Employee scheduling
  • Issue and conflict resolution
  • Planning and coordination
  • Organization
  • Supervision
  • Communications
  • Customer service
  • Inventory management
  • Cash register operation
  • MS Office
  • Leadership
  • Store maintenance
  • Retail sales
  • Up Selling customers
Experience
House Manager, 01/2018 - Current
Chi Health North Little Rock, AR,
  • Recruited, hired and trained ushers, including monitoring and review of individual performances.
  • Remained calm and professional in stressful circumstances and when dealing with unhappy customers, effectively diffusing situations.
  • Provided knowledgeable service when answering questions and greeted all customers with friendliness.
  • Directed guests to correct location by documented ticket seats and answered questions about facility amenities.
  • Greeted patrons at performance events and collected tickets.
  • Earned reputation for good attendance and hard work.
  • Provided client service by distributing programs, answering patron's questions and selling concessions.
  • Plan for and schedule different ushers for various performances.
  • Run the check-in table for auditions and callbacks for varying directors.
Supervisor, 02/2020 - 03/2020
Allied Universal Security Union City, CA,
  • Monitored and helped with employee performance and safety, conducting retraining to correct problems and optimize productivity.
  • Trained and helped to teach new employees how to best utilize their time.
  • Bagged, wrapped and packaged purchases according to customer needs.
  • Provided every customer with professional and polite support, engaging in brand awareness and friendly conversations, for sales and service needs.
  • Restocked shelves, racks and bins with latest merchandise and changed signage to promote special items.
  • Managed basic cash register operations using POS system including processing sales.
  • Drove sales by effectively upselling and cross-selling products to maximize profitability.
Retail Sales Associate, 05/2019 - 01/2020
Aaa Mid-Atlantic West Hartford, CT,
  • Initiated friendly conversation with each customer to determine level of assistance required.
  • Provided every customer with professional and polite support for sales and service needs.
  • Bagged, wrapped and packaged purchases according to customer needs.
  • Restocked shelves, racks and bins with latest merchandise and changed signage to promote special items.
  • Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.
  • Counted cash, made change, and ran a cash register to keep organized and balanced cash register drawer.
  • Supported managers with organizing store and showcasing new items in eye-catching displays.
  • Maintained friendly, outgoing personality to promote positive work environment and build customer loyalty.
  • Drove sales by successfully employing strategies such as upselling and cross-selling.
  • Welcomed customers, offered to help locate items and suggested merchandise without being intrusive or pushy.
  • Assisted in ringing up sales at registers and bagging merchandise.
  • Regularly assessed assigned areas and displays to maintain presentable condition, restocking and reorganizing merchandise as needed.
Sales Associate, 07/2017 - 02/2018
Voya Financial Inc. Columbia, SC,
  • Kept informed of emerging trends and provided informative customer service to assist in product selection.
  • Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
  • Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices.
  • Answered incoming telephone calls to provide information about products, services, store hours, policies and promotions.
  • Assisted customers by finding needed items and checking inventory for items at other locations.
  • Offered product and service consultations and employed upselling techniques.
  • Provided customers with recommendations to promote brand effectiveness and product benefits.
  • Created and implemented store displays, promoting sales and growth.
  • Established new customer accounts.
  • Answered customers' questions and addressed problems and complaints in person and via phone.
  • Expressed appreciation for patronage, inviting and encouraging customer return visits.
  • Organized store by returning all merchandise to its proper place and restocked displays.
  • Counted cash, made change and stored coupons to keep organized and balanced cash register drawer.
  • Managed cash register operations using POS system including processing sales and returns.
  • Assisted customers and provided excellent customer service.
Education and Training
High School Diploma: , Expected in 06/2017
-
Northridge High School - Layton, UT
GPA:
Status -

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Resume Overview

School Attended

  • Northridge High School

Job Titles Held:

  • House Manager
  • Supervisor
  • Retail Sales Associate
  • Sales Associate

Degrees

  • High School Diploma

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