House Manager Resume Example Engedi Refuge Ministries

HOUSE MANAGER

Summary

I am self-motivated individual recognized for exemplary customer service talents and cash handling accuracy. Expertise in merchandising and stocking and loss prevention. Committed to displaying positive, helpful attitude on daily basis.

Dependable grocery team member with expertise in loading grocery purchases. Capable of finding merchandise quickly, verifying prices and bagging merchandise in a careful manner to protect delicate items.

Systematic administrative assistant with proven problem-solving and organizational skills developed over a number of years of related experience. Smooth and professional telephone voice useful for skillfully managing multi-line systems in fast-paced environments.

High-performing Administrative Assistant offering extensive experience working with diverse client base and delivering exceptional results. Skilled in managing client relations, liaising with internal stakeholders and managing vendor relationships.

Skills

Baking equipment operation
Health department regulations
Bakery display management
POS system expertise
Strong communication skills

Sanitation and cleanliness
Opening and closing duties
Inventory management
Solid problem solver
Professional telephone manner

Experience

Engedi Refuge Ministries | Lynden, WAHouse Manager05/2019 - 08/2019

Cultivated pleasant and safe setting by using relational skills and conflict resolution, resulting in a peaceful atmosphere for women in transition.
Taught life skills, which included completing chores and cooking meals, offering positive reinforcement.
Maintained utmost confidentiality of residents' information and records in accordance with federal and state requirements.
Researched and planned fun activities that would be enjoyable for residents.
Provided gentle assistance in the areas of hygiene and feeding to residents at Engedi.
Assisted in defining roles for members of household, creating environment of personal responsibility for words and behavior.
Coordinated with community-based treatment providers to meet needs of recovering residents.
Oversaw the intake and discharge processes, which included filling out paperwork, for individuals.

Light Of The World Prayer Center | Bellingham, WAAdministrative Assistant11/2010 - 07/2018

Monitored daily and weekly schedules and monthly calendar obligations for Director.
Controlled and managed document processes by reviewing files, records and critical information to confirm accuracy and ensure compliance with company policies and procedures.
Increased accuracy and reduced discrepancies by verifying data while processing incoming and outgoing checks and wire transfers.
Arranged domestic and international travel, hotel and transportation needs for staff and for an international Conference in Europe.
Planned and executed corporate meetings, lunches and special events for groups.
Managed building access and supplied key cards to employees and visitors.
Performed complex administrative management of sensitive and confidential issues.
Organized conference room space and materials for internal and customer meetings, took notes and distributed meeting minutes to support executive needs.
Set up and maintained physical and electronic filing systems.
Liaised with board members to provide reports, status updates and presentations.
Wrote email messages, memos and business letters for management and proofread all documentation to provide error-free correspondence.
Coordinated large-scale events and department activities, including venue acquisition, catering service and guest list development.
Maintained up-to-date department organizational chart.
Entered invoice data into company database and updated details, including customer contacts and delivery dates tokeep information current.
Assisted with administrative tasks, including filing, answering phones.

Central Tax And Accounting | Lynden, WAReceptionist01/2014 - 04/2017

Met incoming customers with professional approach and provided friendly, knowledgeable assistance.
Managed and anticipated clerical needs of company employees, including copying, faxing and file management.
Took accurate messages for staff and management to facilitate open and speedy communication.
Organized and updated daily/weekly schedules as well as monthly calendar obligations for various levels of management and staff.
Sorted incoming mail and directed to correct personnel each day.
Directed clients to appropriate personnel to address concerns, resolve complaints or answer account-related questions.
Kept reception area clean and organized to offer positive first impression to every visitor.
Provided clerical support to all team members to improve office efficiency and enhance productivity.
Received incoming packages and mail, dispersed parcels, correspondence and shipped outgoing items daily.
Scheduled appointments based on CPA's availability and established load parameters.
Greeted visitors, assessed needs and directed to appropriate personnel.
Provided administrative support to team members, including making copies, sending faxes, organizing documents and rearranging schedules.
This was seasonal work, January through April of each year

Haggen | Bellingham, WABakery Clerk03/1987 - 06/1988

Trained new bakery employees to use POS system to document orders, process payments and check progress for customers.
Provided excellent customer service to foster satisfaction and loyalty.
Arranged baked goods in attractive displays inside bakery cases to increase sales.
Assisted bakers in retrieving supplies from storage areas to keep bakery operations smooth and efficient during high-volume periods.
Packaged bakery items and purchases in boxes and bags for customer carrying convenience.
Monitored on-hand items to proactively replace low stock and keep product levels within optimal tolerances to meet expected demands.
Controlled spoilage by generating turn movement and maintaining monthly inventory.
Oversaw production of several wedding cakes in 2-3 weeks, from scheduling to final delivery, with overwhelming customer satisfaction.
Followed code dating procedures and adhered to legal regulations governing product labeling and packaging.
Maintained safe and sanitary area by checking food products' temperature and freshness.
Rolled, cut and shaped dough to form bread, rolls, cookies, cupcakes, pie crusts and other baked goods.
Placed dough in pans, molds and sheets, monitoring products during baking and adjusting temperatures as needed.
Monitored cooking completion times for efficient use of ovens and other equipment.

Education and Training

Bellingham Beauty School | Bellingham, WACertification in Cosmetology06/1999

Whatcom Community College | Bellingham, WASome College (No Degree) in Communications

Accomplishments

I organized a highly detailed international conference in Germany with people from 20+ countries. This included obtaining international documents and monies and organizing all of it so as to keep visas and monies paid with the proper clients. I also organized ground transportation for 120+ people.

Resume Overview

Companies Worked For:

Engedi Refuge Ministries
Light Of The World Prayer Center
Central Tax And Accounting
Haggen

School Attended

Bellingham Beauty School
Whatcom Community College

Job Titles Held:

House Manager
Administrative Assistant
Receptionist
Bakery Clerk

Degrees

Certification in Cosmetology
Some College (No Degree) in Communications

House Manager Resume Example

Resume Score: 80%

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