- , , 100 Montgomery St. 10th Floor
- Home: (555) 432-1000
- Cell:
- resumesample@example.com
Diligent House Manager with over 8 years of experience maintaining seamless business operations. Smoothly administers medicine, trains staff and writes the schedule for 10 staff members.
- Activity supervision
- Event planning
- Employee scheduling
- Facility oversight
- Planning
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- People skills
- Friendly, positive attitude
- Multitasking
- Computer skills
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House Manager, 01/2013 to Current
Bios Corporation – Spring Hill, TN,
- Offered positive reinforcement and taught life skills regarding chores and cooking techniques.
- Maintained utmost confidentiality of residents' information and records in accordance with federal and state requirements
- Oversaw the intake and discharge processes, which included filling out paperwork, for individuals.
- Cross-trained in every store role to maximize operational knowledge.
- Provided gentle assistance in areas of hygiene and feeding to residents at Rose of Sharon and Lily of The Valley.
- Researched and planned fun activities that would be enjoyable for both residents and guests, including Rose of Sharon and Lily of The Valley..
- Generated reports to assess performance and adjusted workflows to realign with targets.
- Coordinated with community-based treatment providers to meet needs of Blind, disabled, elderly residents.
- Delegated work to staff, setting priorities and goals.
- Remained calm and professional in stressful circumstances and when dealing with unhappy customers, effectively diffusing situations.
- Treated associates with fairness and respect, providing recognition of accomplishments.
- Demonstrated excellent communication skills in resolving product and consumer complaints.
- Completed thorough opening, closing and shift change functions to maintain operational standards each day.
- Oversaw efficient receiving and inventory management to keep stock within optimal levels.
- Coached staff on strategies to enhance performance and improve customer relations.
- Maximized warehouse efficiency by dispatching crews and coordinating optimal daily schedules.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
- Planned and implemented layout enhancements to promote efficiency and maximize space utilization.
- Recruited, hired and trained new employees, including monitoring and review of individual performance.
- Coordinated with staff to clarify information and enforce procedures resulting in effective problem solving and smoother operations.
- Coordinated work schedules and distributed tasks to 10 employees.
Cashier, 04/2011 to 01/2013
Jc Penney – Bowling Green, KY,
- Operated cash register, collected payments and provided accurate change.
- Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
- Wiped down counters and conveyor belt to remove debris and maintain cleanliness.
- Helped customers find specific products, answered questions and offered product advice.
- Worked closely with front-end staff to assist customers.
- Processed sales transactions to prevent long customer wait times.
- Accepted cash and credit card payments, issued receipts and provided change.
Sole Owner , 08/2008 to 03/2011
JuneBug Daycare – City, STATE,
- Developed business and marketing plans and prepared monthly financial reports.
- Set pricing structures according to market analytics and emerging trends.
- Led startup and opening of business and provided business development, creation of operational procedures and workflow planning.
- Communicated with children's parents and guardians about daily activities, behaviors and problems.
- Supervised circle time, free play, outside play and learning and developmental activities.
- Taught children foundational skills in colors, shapes and letters.
- Organized and led activities to promote physical, mental and social development.
- Implemented hands-on, play-based strategies for experiential learning.
- Controlled classroom environments with clearly outlined rules and positive reinforcement techniques.
- Sparked creativity and imagination by helping children discover new things each day.
- Read aloud and played alphabet games to encourage early literacy.
- Supported children's emotional and social development by adapting communication tactics for differing client needs.
- Implemented warning and timeout strategies to encourage good behavior.
- Introduced learning activities and imaginative play materials for children to explore and manipulate.
- Escorted children on outings and trips to local parks and zoos.
- Read stories to children and taught painting, drawing and crafts.
- Maintained daily records of individual activities, behaviors, meals and naps.
- Communicated with parents regularly to maintain student progress, schedule meetings and increase overall student happiness.
- Planned and led games, reading and activities for groups of 12 children.
- Reviewed purchase documents and company receipts for reconciliation with statements.
- Prepared accurate financial reports each month by collecting, analyzing and summarizing account information.
- Maintained full compliance when executing and tracking bank reconciliations, A/P, invoicing, billing and collections.
High School Diploma: , Expected in 06/2003
Hampden Academy - Hampden ME ,
GPA:
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