Diligent House Manager with over 8 years of experience maintaining seamless business operations. Smoothly administers medicine, trains staff and writes the schedule for 10 staff members.
Skills
Activity supervision
Event planning
Employee scheduling
Facility oversight
Planning
People skills
Friendly, positive attitude
Multitasking
Computer skills
Experience
House Manager, 01/2013 to Current Bios Corporation – Spring Hill, TN,
Offered positive reinforcement and taught life skills regarding chores and cooking techniques.
Maintained utmost confidentiality of residents' information and records in accordance with federal and state requirements
Oversaw the intake and discharge processes, which included filling out paperwork, for individuals.
Cross-trained in every store role to maximize operational knowledge.
Provided gentle assistance in areas of hygiene and feeding to residents at Rose of Sharon and Lily of The Valley.
Researched and planned fun activities that would be enjoyable for both residents and guests, including Rose of Sharon and Lily of The Valley..
Generated reports to assess performance and adjusted workflows to realign with targets.
Coordinated with community-based treatment providers to meet needs of Blind, disabled, elderly residents.
Delegated work to staff, setting priorities and goals.
Remained calm and professional in stressful circumstances and when dealing with unhappy customers, effectively diffusing situations.
Treated associates with fairness and respect, providing recognition of accomplishments.
Demonstrated excellent communication skills in resolving product and consumer complaints.
Completed thorough opening, closing and shift change functions to maintain operational standards each day.
Oversaw efficient receiving and inventory management to keep stock within optimal levels.
Coached staff on strategies to enhance performance and improve customer relations.
Maximized warehouse efficiency by dispatching crews and coordinating optimal daily schedules.
Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
Planned and implemented layout enhancements to promote efficiency and maximize space utilization.
Recruited, hired and trained new employees, including monitoring and review of individual performance.
Coordinated with staff to clarify information and enforce procedures resulting in effective problem solving and smoother operations.
Coordinated work schedules and distributed tasks to 10 employees.
Cashier, 04/2011 to 01/2013 Jc Penney – Bowling Green, KY,
Operated cash register, collected payments and provided accurate change.
Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
Wiped down counters and conveyor belt to remove debris and maintain cleanliness.
Helped customers find specific products, answered questions and offered product advice.
Worked closely with front-end staff to assist customers.
Processed sales transactions to prevent long customer wait times.
Accepted cash and credit card payments, issued receipts and provided change.
Sole Owner , 08/2008 to 03/2011 JuneBug Daycare – City, STATE,
Developed business and marketing plans and prepared monthly financial reports.
Set pricing structures according to market analytics and emerging trends.
Led startup and opening of business and provided business development, creation of operational procedures and workflow planning.
Communicated with children's parents and guardians about daily activities, behaviors and problems.
Supervised circle time, free play, outside play and learning and developmental activities.
Taught children foundational skills in colors, shapes and letters.
Organized and led activities to promote physical, mental and social development.
Implemented hands-on, play-based strategies for experiential learning.
Controlled classroom environments with clearly outlined rules and positive reinforcement techniques.
Sparked creativity and imagination by helping children discover new things each day.
Read aloud and played alphabet games to encourage early literacy.
Supported children's emotional and social development by adapting communication tactics for differing client needs.
Implemented warning and timeout strategies to encourage good behavior.
Introduced learning activities and imaginative play materials for children to explore and manipulate.
Escorted children on outings and trips to local parks and zoos.
Read stories to children and taught painting, drawing and crafts.
Maintained daily records of individual activities, behaviors, meals and naps.
Communicated with parents regularly to maintain student progress, schedule meetings and increase overall student happiness.
Planned and led games, reading and activities for groups of 12 children.
Reviewed purchase documents and company receipts for reconciliation with statements.
Prepared accurate financial reports each month by collecting, analyzing and summarizing account information.
Maintained full compliance when executing and tracking bank reconciliations, A/P, invoicing, billing and collections.
Education and Training
High School Diploma: , Expected in 06/2003 Hampden Academy - Hampden ME , GPA:
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