Hourly Supervisor Resume Example Company Name

HOURLY SUPERVISOR

Summary

Resourceful Supervisor trained in resolution of critical issues within time-sensitive environment with successful track record of building and maintaining talented teams. Highly organized, energetic and versatile leader committed to continuous improvements. Proven history of motivating staff to work together to achieve targets. Focused Supervisor offering strong background in policy and safety procedure development, implementation and enforcement. Quality driven leader, leveraging exceptional employee training and development capabilities. Supports corporate strategy by developing team and individual goals, objectives, operational standards and expectations for safety, quality and productivity.

Skills

Banking
CNA
Customer service
Drivers
Employee management
Press
Supervisor
Teaching
Leadership
Goal-oriented
Processes and procedures
Complaint resolution

Personnel management
Issue and conflict resolution
Mentoring and coaching
Sales tactics
Administrative support
Relationship development
Project organization
Organization
Team management
Operational improvement
First Aid/CPR
Inventory management

Experience

Hourly Supervisor / Company Name - City, State08/2017 - Current

Established and enforced clear goals to keep employees working collaboratively.
Hours per week: 40, DM of infants, toddlers, and girls departments.
Complied with company policies, objectives and communication goals.
Established and maintained operating schedules to provide effective coverage for key areas and achieve objectives.
Inspected incoming supplies to conform with materials specifications and quality standards.
Provided ongoing training to address staff needs.
Promoted employee safety awareness resulting in zero injuries.
Resolved customer complaints and adjusted policies to meet changing needs.
Monitored equipment, checked supplies and coordinated manpower to meet expected demand.
Realigned workflows with changing business demands by evaluating processes and employee strengths.
Coordinated with internal departments to maximize operational efficiency across production and administrative areas.

Assistant Store Manager / Company Name - City, State05/2015 - 12/2016

Hours per week: 45, Banking, safe management, employee management, customer service, all operations of store.
Collaborated with staff to maximize customer satisfaction, streamline procedures and improve bottom-line profitability.
Recruited and hired individuals demonstrating passion, dedication and added value to team.
Set schedules and delegated assignments based on team strengths to optimize floor coverage and service levels.
Assisted in overall day-to-day operations of store, including continuous development of effective store associates to achieve desired sales and results.
Achieved or exceeded business plans on consistent basis by engaging employees in key processes.
Collaborated with department heads to identify opportunity, develop timely solutions and create action plans.
Monitored supplier operations to verify quality, delivery schedule and conformance to contract specifications.
Oversaw aspects of maintenance, inventory and daily activity management to provide optimized retail environment .
Encouraged professional growth and talent development in associates to increase performance in all areas.
Provided mentorship for employees to generate sales, promote effective upselling and cross-sell to improve retail productivity.
Handled scheduling for two store shifts across 7-day work weeks to promote proper and adequate staffing.
Coached and developed store associates through formal and informal interactions.
Promoted and supported strong relationships with local community organizations in surrounding area.
Fielded customer complaints, resolved disputes and answered questions to promote store engagement and effectiveness.
Assessed, optimized and elevated operations to target current and expected demands.
Maintained retail store presentation by overseeing merchandise replenishment, customer courtesy and inquiry response.

Cashier / Company Name - City, State03/2013 - 05/2015

Hours per week: 40, Customer service, food prep, training
Processed returned items in accordance with store policy.
Helped customers find specific products, answered questions and offered advice.
Assisted with purchases, locating items and signing up for rewards programs.
Wiped down counters and conveyor belt to remove debris and maintain cleanliness.
Worked closely with front-end staff to assist customers and maintain satisfaction levels.
Trained new team members in cash register operation, stock procedures and customer service.
Monitored sales events to protect products, added new merchandise and rang up purchases.
Promoted specific item options to drive sales and achieve add-on purchases.
Learned roles of other departments to provide coverage and keep store operational.
Welcomed customers, offering assistance to help find necessary store items.
Processed customer payments quickly and returned exact change and receipts.
Maintained high productivity by efficiently processing cash, credit, debit and voucher program payments for customers.

Teaching Assistant / Company Name - City, State09/2008 - 05/2011

Hours per week: 40, Teaching assistant in classroom, build lesson plans and write reports of mental compentacies for pre- school aged children ranging from 6 weeks to 5 years of age.
Contributed to positive, educational setting by delivering gentle discipline and promoting student success.
Optimized learning plans while quantifying student progress through test administration.
Helped students take advantage of other available subject matter and study resources.
Drove social, emotional, intellectual, and physical development through age-appropriate enrichment activities.
Modeled and taught basic and advanced social skills, conflict management techniques and study approaches to students.
Provided students with personalized educational, behavioral and emotional support.
Retained interest and maximized receptive learning by educating students utilizing instructional techniques, including hands-on curriculum.
Conducted special assessments and tutoring sessions to support individual student needs.
Distributed classroom materials and supplies such as pencils, paper and art materials.
Collaborated with other staff members to plan and schedule lessons promoting learning and student engagement.
Collaborated with teacher to devise and implement developmentally appropriate lessons aligning with school's philosophy and mission.
Assisted teachers with lesson preparation and curriculum implementation.
Kept students safe inside and outside classrooms by proactively monitoring behaviors and tracking student movements, safety hazards and visitors.
Participated in meetings with parents concerning child's progress and areas of concern during parent-teacher conferences.
Assisted in development screenings to measure students' motor, language, and emotional skills.
Educated students, maximized learning capabilities and sharpened classroom interest through effective instructional techniques.
Observed children and recorded activities, maintained daily records and created safe environments during activities, meals and naps.

Education and Training

Charleston Job Corps - City10/2003Technical or Occupational Certificate: Certified Nursing Assistant

Drivers Education completion
Completed professional development in CNA
College Prep Completion

Additional Information

United States Navy Veteran with DD214 document of Honorable Discharge available upon request.

Resume Overview

School Attended

Charleston Job Corps

Job Titles Held:

Hourly Supervisor
Assistant Store Manager
Cashier
Teaching Assistant

Degrees

Charleston Job Corps - City 10/2003 Technical or Occupational Certificate : Certified Nursing Assistant

Hourly Supervisor Resume Example

Resume Score: 80%

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