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Hostess /Senior Waitress Resume Example

Resume Score: 80%

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HOSTESS /SENIOR WAITRESS
Professional Summary

Proactive, friendly customer service specialist dedicated to meeting and exceeding expectations at every interaction. Timely and professional with extraordinary communication skills and ability to build and cultivate relationships to drive business retention. Actively seeking a customer service director role where I can utilize my education and experience to add immediate value to an organization.

Work History
Company Name. City, StateHostess /Senior Waitress | 09/2017 - 08/2019
  • Supported servers, food runners and bussers with keeping dining area ready for every guest.
  • Assisted FOH and BOH staff with preparing for events, coordinating smooth execution to maximize guest satisfaction.
  • Stayed in open communication with kitchen team to assess cooking times, avoid worker overload and minimize customer dissatisfaction.
  • Governed dining area with natural leadership talents and organizational strategies focused on balancing guest and business needs.
  • Collected credit card, cash and gift certificate payments and dispensed change for cash transactions.
  • Planned and executed [Number]-guest parties by organizing menus, spaces and special requests.
  • Cultivated positive guest relations by managing information and orchestrating speedy seating.
  • Performed complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
  • Assisted managers with quickly resolving service- and food-related issues.
  • Routinely supported other areas of restaurant as requested, including answering telephones and completing financial transactions for other staff members.
Company Name. City, StatePrivate Nanny | 01/2019 - 03/2020
  • Monitored schedules to maintain sleeping, eating and school schedules for children.
  • Organized extracurricular schedules for sports and classes and provided safe transportation to different events.
  • Assisted children with homework assignments and special projects across different subjects to promote academic success.
  • Balanced playtime and limited screen time to optimize types of stimulation and support development of fine motor, gross motor and cognitive skills.
  • Offered positive and nurturing environments to support child social and emotional growth.
  • Established lasting, professional connections with families and children by encouraging open communication and delivering positive feedback.
  • Supported children's educational progress by reviewing completed homework, quizzing on math and science.
  • Bathed, dressed and helped with teeth brushing to promote healthy personal hygiene and good oral health.
  • Facilitated relationships with children and parents by developing caring and structured home environments.
Company Name. City, StatePrivate Tutor | 01/2018 - Current
  • Evaluated student progress through analysis of test scores and homework completion.
  • Created special handouts, study guides and assessments to evaluate and boost student knowledge.
  • Collaborated with parents to create tutoring sessions appropriate for student's age, learning preference and learning style.
  • Delivered personalized educational, behavioral and emotional support to individual students to enable positive learning outcomes.
  • Collaborated with students to complete homework assignments, identify lagging skills and correct weaknesses.
  • Reviewed materials for student classes to enhance learning, attempting unique ways to reinforce program materials.
  • Supported teacher instruction by discussing concepts and creating custom practice questions.
  • Stressed importance of good study habits and developed homework schedules, encouraging students to create personalized study plans.
  • Kept and reviewed academic records for students to determine areas to cover in tutoring sessions.
  • Educated students on study tips and exam strategies.
  • Taught students remotely via pre-recorded and live video sessions.
  • Worked with students in classrooms, small study areas or home environments to provide educational support.
Company Name. City, StateHome School Instructor | 03/2020 - Current
  • Assisted students of all ability levels develop life-long learning skills and good study habits.
  • Prepared quizzes, tests and examinations to gauge how well students were learning.
  • Evaluated students' understanding of course material through examinations and in-depth essay writing.
  • Modified lessons and curriculum to accommodate diverse learners by using strategies such as peer-assisted learning and group work.
  • Collaborated with teaching staff to devise and implement coordinated educational strategies and student support networks.
  • Promoted physical, mental and social development by implementing classroom games and outdoor recreational activities.
  • Developed and implemented classroom routines to address varying student needs.
  • Observed and evaluated students' performance, behavior, social development and physical health.
  • Created and developed lesson plans according to students' academic needs, including both group and individual work.
  • Enhanced student learning by optimizing wide range of instructional approaches and innovative classroom activities.
Skills
  • Special education
  • Student-centered learning
  • Group and individual instruction
  • First Aid/CPR
  • Communications
  • Relationship development
  • Team management
  • Project organization
  • Upselling techniques
  • Beverage preparation
  • Tableside service
  • Food Preparation and Safety
  • Guest relations
  • Hospitality service expertise
  • Communication skills
Education
East Ridge High SchoolCity, State05/2018High School Diploma
Lake Sumter State CollegeCity05/2020Associate of Arts: Legal Studies
University of Central FloridaCity, StateNo Degree: Legal Studies And Political Science
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Resumes, and other information uploaded or provided by the user, are considered User Content governed by our Terms & Conditions. As such, it is not owned by us, and it is the user who retains ownership over such content.

Resume Overview

School Attended

  • East Ridge High School
  • Lake Sumter State College
  • University of Central Florida

Job Titles Held:

  • Hostess /Senior Waitress
  • Private Nanny
  • Private Tutor
  • Home School Instructor

Degrees

  • High School Diploma
    Associate of Arts : Legal Studies
    No Degree : Legal Studies And Political Science

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