Restaurant professional with 8 1/2 years in FOH operations. Customer service and food handling expertise. Skilled at memorizing menu items and orders. Seeking a position in Michael Jordans Steakhouse, an elegant fine dining restaurant. Eager to move forward within our company and expand my food service knowledge and experience.
Works well under pressure
Exceptional interpersonal skills
Extensive hospitality background
Highly responsible and reliable
Upbeat, outgoing and positive
Food safety understanding
11/2008 to 05/2010
Hostess/ Food RunnerStadium Sports Bar & Grill － Ledyard, CTMaintained knowledge of current menu items, garnishes, ingredients and preparation methods. Answered questions about menu selections and made recommendations when requested. Inquired about guest satisfaction, anticipated additional needs and happily fulfilled requests. Facilitated prompt and accurate seating and service of all guests. Politely answered phones promptly and recorded and confirmed reservations.
05/2010 to 12/2013
Hostess/ Food Runner/ ServerHard Rock Cafe － Ledyard, CTDelivered exceptional service by greeting and serving customers in a timely, friendly manner. Promptly served all food courses and alcoholic beverages to guests. Appropriately suggested additional items to customers to increase restaurant sales. Answered questions about menu selections and made recommendations when requested. Effectively communicated with kitchen staff regarding customer allergies, dietary needs and other special requests. Regularly checked on guests to ensure satisfaction with each food course and beverages.
01/2013 to Current
Medical AssistantShoreline Pulmonary － New London, CTResponsible for taking and recording patients vital signs. Fill all oxygen and prescription medication refills. Perform pulmonary function tests for patients. Review all CT Scans and X-Ray test results and create plan of care.
09/2015 to Current
ServerMichael Jordans 23.sport cafe － Uncasville, CTGreeted guests in a pleasant and courteous manner. Provided high quality service. Closed down the kitchen after each shift and precisely followed closing checklist for kitchen stations. Actively complied with all health department regulations and rectified issues immediately. Maintained a professional tone of voice and words at all times, including during peak rush hours. Inquired about guest satisfaction, anticipated additional needs and happily fulfilled requests. Consistently adhered to quality expectations and standards.
Westerly High School － Westerly, RI2003-2006
High School DiplomaStonington High School － Stonington, CT2006-2007
Certified Medical Assistant: Medical Lincoln Tech － Lincoln, RI