Hostess/Food Runner Resume Example
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HOSTESS/FOOD RUNNER
Summary
Motivated and hardworking student pursuing chemical and biomedical engineering eager to develop newfound knowledge. Experienced in different working environments such as retail, high-volume restaurant, and childcare. Strong interpersonal and communication skills, supervising and monitoring, and team leadership. Collaborative, hardworking and efficient in prioritizing and handling simultaneous tasks to promote positive interactions with patrons.
Skills
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Experience
Hostess/Food Runner
Glenview , ILSalvation Army Usa/Aug 2019 to Current
Glenview , ILSalvation Army Usa/Aug 2019 to Current
- Answered phone inquiries to schedule and confirm reservations, record takeout orders and respond to service questions.
- Delivered outstanding service and support from initial interaction to final departure, maintaining loyal clientele.
- Monitored dining area to assess server capacity and estimate wait times.
- Managed guest expectations by relaying information regarding hours, wait times and specials.
- Supported management by resolving customer service and food-related issues to maintain guest satisfaction.
- Communicated with kitchen staff about cook times to foster customer satisfaction.
- Maintained knowledge of menu items, garnishes, ingredients and preparation methods to assist guests with menu selection.
- Coached newly hired employees to train on restaurant's process flow and safety procedures, enabling workers to improve speed and accuracy.
- Delivered entrees to tables and made sure each guest received correct menu items.
- Reset tables between guests, including refilling condiments and wiping down all surfaces.
- Assisted servers with table settings and beverage refills during busy periods.
- Immediately bussed tables when guests left to prepare for next party.
- Assisted customers in selecting appetizers, entrees and desserts and recommended alternative items for food allergies and gluten intolerances.
- Completed closing duties by emptying trash, safeguarding alcohol and polishing silverware.
- Collaborated with host, bus person and cook to efficiently serve food and beverage options.
Childcare Worker
Seal Beach , CAClubcorp Club Operations, Inc./Jun 2020 to Jul 2020
Seal Beach , CAClubcorp Club Operations, Inc./Jun 2020 to Jul 2020
- Secured indoor and outdoor premises to protect children under care.
- Recorded information about behavior, food service and medication dispensing.
- Helped prepare meals, snacks and refreshments for children, accounting for individual dietary needs and restrictions.
- Delivered direct, supervised care to groups of children between ages 6 months and 5 years.
- Enforced rules to teach manners and maintain safe environment.
- Incorporated music and art activities to encourage creativity and expression.
- Kept children safe and secure at all times.
- Assisted children in development of social, communication and problem-solving skills.
Caddie
Fayetteville , NCPetco/Jun 2019 to Oct 2019
Fayetteville , NCPetco/Jun 2019 to Oct 2019
- Worked regular shifts and tournaments in support of professional and amateur golfers.
- Calculated yardage and located errant golf balls.
- Kept pace of play smooth and efficient for all golfers.
- Assisted players in choosing clubs, strategies and shots for drives, chips and putts.
- Maintained physical fitness to carry two full bags for 18 holes of golf.
- Interacted with 5-30 guests per day with friendly, patient manner to deliver positive, fun experience.
- Provided physical assistance to visitors getting onto and off of rides.
- Provided excellent and professional service to ensure guest satisfaction.
Cashier
City , STATEDiscount Drug Mart/Apr 2018 to Oct 2019
City , STATEDiscount Drug Mart/Apr 2018 to Oct 2019
- Read weekly sales inserts and monitored price changes.
- Helped customers find specific products, answered questions and offered advice.
- Assisted with purchases, locating items and signing up for rewards programs.
- Welcomed customers, offering assistance to help find necessary store items.
- Properly verified customer identification for alcohol or tobacco purchases.
- Learned roles of other departments to provide coverage and keep store operational.
- Wrapped items and bagged purchases properly to prevent merchandise breakage.
- Trained new team members in cash register operation, stock procedures and customer service.
- Processed all sales transactions accurately and promptly to prevent long customer wait times.
- Resolved issues regarding customer complaints and escalated worsening concerns to store manager for remediation.
Education and Training
Some College (No Degree)Notre Dame CollegeCity, State
- Completed coursework and received credit in CCP Government , CCP Statistics 1 and Statistics 2, and CCP Psychology.
Some College (No Degree)Lakeland Community CollegeCity, State
- Completed coursework and received credit in Intro to Business, Career Exploration, Personal Family Finance and Personal Health.
Accomplishments
Blue Ribbon Recipient of Cleveland Clinic's eXpression in the mathematics department.
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Resume Strength
- Completeness
- Formatting
- Word choice
- Length
- Measurable results
- Strong summary
- Target job
- Clear contact info
- Typos
Resume Overview
School Attended
- Notre Dame College
- Lakeland Community College
Job Titles Held:
- Hostess/Food Runner
- Childcare Worker
- Caddie
- Cashier
Degrees
- Some College (No Degree)
Some College (No Degree)
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