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Hostess/ Food Runner Resume Example

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HOSTESS/ FOOD RUNNER
Summary

Having a degree in Hospitality Management has allowed me to experience many aspects of the industry. I have experience in hotels, events, food and beverage, human resources, and customer service. I am also TIPS and Servsafe certified.
Highlights
  • Highly responsible and punctual
  • Very personable
  • Reliable
  • POS experience
  • Extensive Hospitality Background
Accomplishments

- Servsafe ad TIPS certified
- CPR Certified
- Experience with over 20 events
Experience
Hostess/ Food RunnerMay 2015 to Aug 2015
The Bier Garden - Asheville, NC
  • Greet guests and seat them at tables or in waiting areas.
  • Provide guests with menus.
  • Assign patrons to tables suitable for their needs and according to rotation so that servers receive an appropriate number of tables.
  • Speak with patrons to ensure satisfaction with food and service, to respond to complaints, or to make conversation.
  • Maintain contact with kitchen staff, management, serving staff, and customers to ensure that dining details are handled properly and customers' concerns are addressed.
  • Inspect dining and serving areas to ensure cleanliness and proper setup.
  • Inform patrons of establishment specialties and features.
  • Inspect restrooms for cleanliness and availability of supplies and clean restrooms when necessary.
  • Assist with preparing and serving food and beverages.
  • Collect customers meals from kitchen and bring to assigned table.
InternMay 2014 to Aug 2014
Best Western Plus Inn and Suites Conference Center - Waynesboro, United States, VA
  • Employed as a front desk agent, event staff, breakfast attendant, and sales assistant manager
  • Checked guests in and out
  • Made and cancelled reservations
  • Handled money and any issues with guests
  • Set up and worked events in the event center on premise
  • Folded laundry and cleaned rooms
  • Assisted the Sales manager in making sales
  • Worked the breakfast shift
  • Assisted events manager with making sales and completing BEOs
ExternSep 2013 to Jan 2013
James Madison University - Harrisonburg, United States, VA
  • Worked in the dining halls at James Madison University
  • Worked behind the counters at various places.
  • Maintain cleanliness in the work area.
  • Prepared various types of food for students.
Kennel AssistantSep 2012 to Jan 2013
Animal Hospital of Waynesboro - Waynesboro, United States, VA
  • Monitor animals recovering from surgery and notify veterinarians of any unusual changes or symptoms.
  • Clean and maintain kennels, animal holding areas, examination or operating rooms, or animal loading or unloading facilities to control the spread of disease.
  • Hold or restrain animals during veterinary procedures.
  • Provide emergency first aid to sick or injured animals.
  • Clean, maintain, and sterilize instruments or equipment.
  • Assist veterinarians in examining animals to determine the nature of illnesses or injuries.
  • Collect laboratory specimens, such as blood, urine, or feces for testing.
  • Prepare feed for animals according to specific instructions, such as diet lists or schedules.
  • Record information relating to animal genealogy, feeding schedules, appearance, behavior, or breeding.
  • Exercise animals or provide them with companionship.
  • Dust, spray, or bathe animals to control insect pests.
Front desk Attendant/ ConcessionMay 2012 to Aug 2013
Waynesboro Parks and Recreation - Waynesboro, United States, VA
  • Checking guests into the pool area
  • Signing guests up for season and individual passes
  • Dealing with unhappy customers and attending to their problems
  • Cleaning behind the desk area
  • Counting up all the money at the end of a shift
  • Filling out the paperwork associated with the day's transactions
  • Took guests orders for food and prepared the orders
  • Cleaned concession area (mopped, wiped down items, sanitized)
  • Worked event called Waynesboro Extravaganza which consisted of directing guests to park and attend the festival
Hostess/CashierMay 2010 to Jun 2011
Buffalo Wild Wings Bar and Grill - Waynesboro, United States, VA
  • Greet guests and seat them at tables or in waiting areas.
  • Provide guests with menus.
  • Assign patrons to tables suitable for their needs and according to rotation so that servers receive an appropriate number of seatings.
  • Speak with patrons to ensure satisfaction with food and service, to respond to complaints, or to make conversation.
  • Answer telephone calls and respond to inquiries or transfer calls.
  • Maintain contact with kitchen staff, management, serving staff, and customers to ensure that dining details are handled properly and customers' concerns are addressed.
  • Inspect dining and serving areas to ensure cleanliness and proper setup.
  • Inform patrons of establishment specialties and features.
  • Receive and record patrons' dining reservations.
  • Inspect restrooms for cleanliness and availability of supplies and clean restrooms when necessary.
  • Take and prepare to-go orders.
  • Operate cash registers to accept payments for food and beverages.
  • Assist with preparing and serving food and beverages.
Education
Bachelor of Science, Hospitality Management2015James Madison University - Harrisonburg, VA, United StatesMember of the Professional Convention Management Association- PCMA
High School DiplomaJune 2011Waynesboro High School - Waynesboro, VA, United StatesAdvanced Diploma
Diploma
Personal Information
  • Customer service skills
  • Punctual and on time to any responsibilities
  • Ability to work with Windows
  • Experience in working themed dinners
  • SERVSAFE certified
  • TIPS certified
Skills
  • BEOs
  • Cash registers
  • First aid
  • Money and sales
  • POS systems
  • Food and Beverage
  • Back of House Operations
  • Front of House Operations

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Resume Overview

Companies Worked For:

  • The Bier Garden
  • Best Western Plus Inn and Suites Conference Center
  • James Madison University
  • Animal Hospital of Waynesboro
  • Waynesboro Parks and Recreation
  • Buffalo Wild Wings Bar and Grill

School Attended

  • James Madison University
  • Waynesboro High School

Job Titles Held:

  • Hostess/ Food Runner
  • Intern
  • Extern
  • Kennel Assistant
  • Front desk Attendant/ Concession
  • Hostess/Cashier

Degrees

  • Bachelor of Science , Hospitality Management 2015
    High School Diploma June 2011
    Diploma

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