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Hospital Representative/Liason Resume Example

Resume Score: 80%

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HOSPITAL REPRESENTATIVE/LIASON
Professional Summary
Dedicated, motivated, professional with ability to effectively lead, coach and manage employees, as well as activities, that will generate business outcomes to successfully cause the desired results with sales, service and operational integrity. Driven to exceed sales goals and build long term relationships with customers. Delivers positive experiences through high-quality customer care. Flexible and hardworking in deadline-driven environments, as well as extensive background in conflict resolution.
Skills
  • Top-rated sales performance
  • Strong customer relations
  • Practices due diligence
  • High level of accuracy
  • Inventory control
  • Talented multi-tasker
  • Customer needs assessment
  • Team leadership skills
  • Consistently meet goals
  • Type 45 wpm
  • Invoice processing
  • Effective problem solver
  • Excellent time management skills
  • Process improvement specialist
  • Effective workflow management
  • Exceptional telephone etiquette
  • PowerPoint knowledge
  • Deadline-oriented
  • Tenant account management
Work History
Hospital Representative/Liason, 06/2016 to Current
PATHS, LLC – Dover, DE

Screen all Newborn, Observation and Inpatient self pay Patients at Bayhealth Medical 

Assisted Patients in applying for Medicaid

Followed up with Social Services regarding  Medicaid applications 

Verified Patients commercial medical insurance

 Make calls/send letters to Patients that were discharged in attempt to schedule an appointment to help assist them.

Update the Hospital system with the Patients insurance information

Property Manager, 10/2012 to 07/2016
Public Storage – Dover, DE
  • Daily responsibilities include, but not limited to, opening/closing of property, management of daily goals and activities.
  • Cash management, rental lease issuance, daily reporting to Corporate, outbound collection calls, high client interaction.
  • Operational integrity and motivating a highly effective team.
  • Successfully complete monthly audits on all units.
  • Completing inventory of merchandise monthly.
  • Reviewing files, records and other documents to obtain information and respond to requests.
  • Completed and mailed bills, contracts, policies, invoices and checks.
  • Executed marketing programs and general business solutions resulting in increased company exposure, customer traffic, and sales.
Volunteer, 08/2006 to 05/2009
Kingdom Christian Academy – Dover, DE
  • Assisted Dean Wilson as well as teachers with daily activities for children ranging from grades Pre-K to 8th grade. 
  • Helped with  core office duties.
Education
High School Diploma: 2006
Smyrna High School - Smyrna, DE
  • Top 20% of class
  • Student athlete scholar
Accomplishments
  • Consistently met monthly goals that increased company revenue and customer retention (individually and collectively)
  • Increased revenue over 20% for the year of 2013
  • Awards and recognition received from District and Regional management, as well as Auditors for consistent delivery of excellent customer service and sales results.
  • Increased occupancy over 9% so far in 2014 compared to 2013.
  • Received over 15 reviews on Google for customer service from customers/tenants at Public Storage. (Google: Public Storage Dover, DE)
  • Ranked individually in the top 10% of my Regional.
  • Ranked Tier 1 (highest tier) collectively as a district.
  • Promoted to Property Manager within 8 months of employment at Public Storage.
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Resume Overview

Companies Worked For:

  • PATHS, LLC
  • Public Storage
  • Kingdom Christian Academy

School Attended

  • Smyrna High School

Job Titles Held:

  • Hospital Representative/Liason
  • Property Manager
  • Volunteer

Degrees

  • High School Diploma : 2006

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