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Jessica Claire
  • Montgomery Street, San Francisco, CA 94105
  • Home: (555) 432-1000
  • Cell:
  • resumesample@example.com
Professional Summary

Objective: To advance my career within veterinary medicine where I can apply my knowledge, dedication and skills to grow other interpersonal within the company and be an asset to assist in the growth and success of the company,

Skills

Dedicated and experienced licensed veterinary professional with over 20 years experience in veterinary medicine, leadership and management positions. Motivated and passionate advocate for the best medicine and patient care. Ability to make decisions, delegate responsibilities, and achieve results within the hospital team. Professional demeanor with interpersonal skills and a friendly, positive attitude. Willingness to assist and motivate team members to achieve the best results.

Work History
Hospital Manager, 05/2014 to Current
National Veterinary AssociatesSpring Lake, MI,
  • Hire and manage support staff, supervisors and DVM's
  • Scheduling of all support staff and veterinarians
  • Provide phase training for all veterinary staff
  • Develop and maintain hospital protocols and standard of operating procedures
  • Provide excellent client service by communication and dedication
  • Review all financial aspects of the hospital; budgeting, analyzing profits and losses, general ledger, inventory and accounts receivables
  • Maintain veterinary equipment and hospital premises
  • Communicate all objectives to staff, motivate the staff, and maintain core values, morale and standards
  • Promote cooperative working environment to promote a clinic that practices as a team unit
  • Assisted with hospital acquisitions
  • Assisted sister hospitals with AAHA accreditation's, training of hospital managers, technicians and other support staff
  • Promote improvement by increasing revenue by double digits year over year, increasing order count and new clients
  • Organize and facilitate monthly staff meeting and doctor meetings
  • Maintain all hospital equipment
  • Maintain clinic premises
  • Over see all financial areas- budgeting, inventory, profits and losses, and general ledgers
Lead Veterinary Technician, 04/2012 to 04/2014
Western Veterinary PartnersSanta Rosa, CA,
  • Conducted preliminary patient workups including gathering patient history information, description of symptoms from owner, and documenting presenting condition.
  • Performed all patient admissions for surgical procedures
  • Assisted the doctor in exam room for ophthalmic examinations and client experience
  • Maintained and ordered all inventory supplies
  • Maintained surgical suite, surgical packs, and surgical equipment
  • Answered the phones and assisted with scheduling and client support
  • Scheduled all veterinary staff
Lead Veterinary Technician , 01/2007 to 05/2012
Western Veterinary PartnersTucson, AZ,
  • Evaluated incoming patients to determine treatment needs and urgency of care.
  • Prepared surgical instrument packs and drapes for use in sterile environments by processing in autoclave under high pressure and high temperature conditions.
  • Monitored up to 20 animals in post-operative care unit for anesthesia recovery, vital signs and activity levels.
  • Conducted preliminary patient workups including gathering patient history information, description of symptoms from owner, and documenting presenting condition.
  • Administered medications to animals in treatment on regular, scheduled basis and documented any changes in condition.
  • Interacted with clients regarding animal health, questions and concerns, education on treatment protocol and general procedures.
  • Collected specimens from patients for laboratory analysis for parasites, blood analysis and culture.
  • Monitored health and behavior of animals by looking for urine and fecal output, completing weight checks and observing appetite during feeding.
  • Assisted veterinary surgeon in IVDD, MPL, ACL,Fracture repair, soft tissue and TPLO surgeries and procedures across variety of domestic and exotic species of animals.
  • Provided exemplary customer service to owners by answering animal health questions and educating about positive animal care practices.
  • Processed new patients and updated client records with key information such as bloodwork results, culture results, and myelogram results.
  • Led surgical team in delivery of best medicine and surgical triage requiring close cooperation among members to share information and develop solutions to best meet the patients needs
  • Managed quality assurance program including on site evaluations, controlled drug audits, state licenses and assuring the hospital was practicing within state guidelines.
  • Managed all controlled drug inventory and ordering
Education
High School Diploma: , Expected in 05/2000
Northside Highschool - Northport, AL,
GPA:
Associate of Science: Veterinary Technology, Expected in 05/2005
Snead State Community College - Boaz, AL
GPA:
Accomplishments

Vice President of the Alabama Veterinary Technician Association 2007-2010

President of the Alabama Veterinary Technicians Association

2011-2012

Awards:

Pit bull Award 2014

Most Increased Revenue 2015

Best Client Experience 2015

Most Increased Revenue 2016

Veterinary Technician of the year for the state of AL 2019

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Resume Overview

School Attended

  • Northside Highschool
  • Snead State Community College

Job Titles Held:

  • Hospital Manager
  • Lead Veterinary Technician
  • Lead Veterinary Technician

Degrees

  • High School Diploma
  • Associate of Science

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