Experienced Hospital and Clinical Business Office Manager and administration professional with 30+ years of experience in overseeing wide variety of essential functions in bustling healthcare business. Analytical in optimizing productivity, efficiency and service quality across various offices within diverse environments. Highly organized with strengths in prioritizing tasks and managing deadlines.
Part of the Revenue Cycle Team responsible for billing, collection, follow up for professional fees for 217+ physicians, mid-levels and residents. Work closely with outside vendors for electronic transmission and collection accounts. Also at one time responsible for Credentialing of providers and patient registration. supervised a team of 14 - 45 staff members responsible to bill, collect, payment posting, coding and account research. Dispute denials and follow up. Budgeting, financial reports. Maintain a high level of patient satisfaction. Hire, counsel and educate staff on new legislation, coding and billing updates.
Self Employed - Billing Service for multiple providers. Family Practice, Podiatry, MRI, Neuro and ER.
Billing, coding, collection, follow up, payment posting, Credentialing and educate staff. Provide in-service on Medicare, Medical and commercial insurance rules, regulations and updates. Worked with new providers on J1 visa requirements.
Paid percentage of collections.
Contracted and credential providers. Educate staff of offices on prior authorization and referral process.
**04/1989 to 1/1997 Mohave Valley Hosp and Medical Center. Bought out by Sierra Health Services 01/1997/
Business Office Manager and Manager of Medical records
for 16 bed, ER, Out Pt Surgery and CT. ICD9 coding and CPT.
Attended numerous Business Core Management training courses:
Sexual harassment - What to do and NOT to do.
Cerner Billing Updates
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