Hospice Marketing Representative Resume Example

• Responsible for census development.

• Acts as a liaison between the facility and the hospital case managers during the pre-admission and admission process.
• Confirms that all insurance benefits coverage meets standards of admission.
• Contacting Medicare, Medi-Cal, and HMO insurances to confirm benefits, authorizations, and co-payments prior to patient arrival.

• Generated new accounts by implementing effective networking and content marketing strategies.
• Accurately reviewed hospital charts through All Scripts to assess appropriateness of patient admission.
• Established and maintained positive relationships with referral sources within the community. Census increased by 25%, exceeding goal.
• Collaborated with Case Managers to ensure appropriate length of stay under Medicare and managed care guidelines.
• Educated patients and their families regarding services of our skilled nursing facility.

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• Created goals and strategies that will provide quality care to our patients and their providers.
• Coordinated staff to meet the organization's requirements.
• Monitored overtime accumulation and attendance of employees.
• Maintained schedules for rotating staff and secure coverage for vacancy shifts.

• Oversaw medication servies and assists residents with self-administration of medications.
• Maintained current and accurate resident charts.
• Ordered medications, as needed, per community policy and regulation.
• Participated in assessment and reassessment of resident needs.