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Jessica Claire
  • , , 100 Montgomery St. 10th Floor
  • Home: (555) 432-1000
  • Cell:
  • resumesample@example.com
Professional Summary

Hardworking, organized,and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Skills
  • Dependable and Responsible
  • Self-confidence Development
  • Microsoft Word
  • Verbal and Written Communication
  • Good Decision Making
  • Relationship Building
  • Problem Solving
Work History
Home Manager, 07/2016 to Current
State Of North CarolinaHendersonville, NC,
  • Oversaw home inventory of supplies and groceries by tracking use and placing new orders.
  • Coordinated events for entire household, including holiday parties, cocktail parties and small gatherings.
  • Supervised residents preparing meals and handling chores and provided constructive feedback.
  • Offered learning opportunities to help residents develop important life skills.
  • Protected clients' monies and property, including tracking spending and reconciling accounts.
  • Assisted staff with maintaining residents' health by scheduling medical appointments and arranging transportation.
  • Promoted residents' health and well-being by organizing diverse activities for physical, mental and social stimulation.
  • Kept accounts, resident files and regulatory paperwork current and accurate with diligent attention to administrative requirements.
  • Managed day-to-day operation of home to comply with regulations and agency standards.
Dental Assistant , 08/2019 to 01/2020
New Horizon Family Health Services IncGreenville, SC,
  • Performed general chair-side duties to assist with various procedures, including general, endo and oral surgery.
  • Assisted dentists by passing instruments, suctioning intraoral fluids, adding water and mixing materials for fillings, casts and impressions.
  • Prepared comprehensive radiological images, allowing supervisory dental staff to spot cavities, tooth decay and areas needing treatment.
  • Administered desensitizing agents by applying numbing gel to prepare patients for anesthetic injections.
  • Measured and recorded vital statistics by taking patients' blood pressure, temperature and pulse.
  • Sterilized rooms and prepped equipment and instruments for eight procedures daily.
  • Prepared patient X-rays and images by developing them and sorting them for review by dentist.
  • Provided diagnostic information by exposing and developing radiographic studies.
  • Created dental impressions used for diagnostics, opposing models and study casts to make crowns, bridges and other dental prosthetics.
  • Sanitized trays, instruments and surfaces for clean dental office setting and patient safety.
  • Prepared and arranged instruments, medications and required materials, including cement, composites and impression materials.
  • Cleaned and sanitized dental tools and equipment, straightened treatment rooms and restocked supplies to prep for next patient and maintain health and safety practices.
  • Documented patient dental health information, medical history and vital signs for future reference.
  • Staged tray for procedures by arranging dental instruments and equipment.
Sales Associate, 03/2018 to 06/2019
Thermo Fisher Scientific Inc.Agawam, MA,
  • Engaged with customers to effectively build rapport and lasting relationships.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Trained and developed new hires in company processes, product knowledge, customer service and selling techniques.
  • Boosted sales by conferring with customers to evaluate purchase requirements and recommend best-fit company offerings.
  • Completed orders and organized product deliveries to meet customer timetables.
  • Answered customer questions regarding sizing, accessories and proper care for merchandise.
  • Loaded and unloaded merchandise using ladder and pallet jack.
  • Processed product returns and assisted customers with other selections.
  • Provided positive first impressions to welcome existing, new and potential customers.
  • Solved customer challenges by offering relevant products and services.
  • Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
  • Increased sales by offering advice on purchases and promoting additional products.
Costumer Serivice Lead, 11/2018 to 03/2019
OshkoshCity, STATE,
  • Stepped up to assist customer service manager with complaints and issues during times of department short staffing.
  • Coached new team members on service techniques and provided scoring through quality assurance program.
  • Identified opportunities to streamline processes by targeting areas of inefficiency and implementing improvements.
  • Greeted customers and listened closely to problems described to determine solutions.
  • Supervised day-to-day customer service operations to provide staff with guidance and drive productivity.
  • Promoted to team lead of customer service for displaying outstanding enthusiasm and remaining calm in extremely trying situations.
  • Resolved concerns with products or services to help with retention and drive sales.
  • Took cash and credit card payments via phone, in person and through email.
Education
High School Diploma: , Expected in 06/2017
Pasadena Memorial High School - Pasadena, TX
GPA:
Certifications
  • TEXAS REGISTERED DENTAL ASSISTANT, STATE BOARD OF DENTAL EXAMINER
Additional Information
Languages
English:
Native or Bilingual
Negotiated:
Spanish:
Native or Bilingual
Negotiated:

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Resume Overview

School Attended

  • Pasadena Memorial High School

Job Titles Held:

  • Home Manager
  • Dental Assistant
  • Sales Associate
  • Costumer Serivice Lead

Degrees

  • High School Diploma

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