home health case manager resume example with 17 years of experience

Jessica Claire
, , 100 Montgomery St. 10th Floor (555) 432-1000,
Professional Summary

Capable Registered Nurse well-versed in educating patients, coordinating treatment plans and setting up program referrals. Knowledgeable about documentation, recordkeeping and insurance requirements. Using 25 + years of experience in field to deliver exemplary patient support. Trained in providing crisis intervention services in addition to routine care and support. Conducts assessments, sets goals and improves patient quality of life with hands-on assistance.


Employee of the year when working at Berks visiting nurse

  • Time Management
  • Problem Solving
  • Originality and Creativity
  • Dependency Recovery
  • Progress Monitoring
  • Verbal and Written Communication
  • Illness Recovery
  • Crisis Resolution
  • Treatment Plan Modification
  • Environmental Impediments Management
  • Discharge Planning
  • Abuse and Neglect Investigation
  • Critical Thinking
  • Substance Abuse Prevention
Work History
08/2016 to 03/2022 Home Health Case Manager Baylor Scott & White Health | San Marcos, TX,
  • Worked with medical teams, patients and families to implement effective treatment plans.
  • Coordinated individualized discharge plans to manage safe transition back into community and home environments.
  • Updated treatment plans on monthly basis with latest intervention strategies and progress notes.
  • Coordinated program referrals for community-based resources.
  • Preserved and prepared reports and treatment records.
  • Organized clinical documentation, treatment plans, and referrals.
  • Documented case notes daily and coordinated follow-up for seamless case management.
  • Performed duties in accordance with applicable standards, policies and regulatory guidelines to promote safe working environment.
  • Conducted research, gathered information from multiple sources and presented results.
  • Used coordination and planning skills to achieve results according to schedule.
  • Created plans and communicated deadlines to ensure projects were completed on time.
07/2010 to 08/2016 IV Team Nurse Berks Visiting Nurse Association | City, STATE,
  • Recorded, monitored and documented symptoms and changes in patients' conditions to communicate concerns to assigned physician.
  • Supported and counseled patients by teaching strategies to achieve improved long-term health care.
  • Maintained safe, comfortable and secure medical environment for patients by providing compassion and care in difficult situations.
  • Administered basic patient care and treatments such as treating bedsores, taking vitals, dressing wounds, giving enemas and performing catheterizations.
  • Evaluated, ordered and interpreted diagnostic tests to identify and assess patient conditions.
  • Assembled and used various types of medical equipment to treat and rehabilitate injuries and diseases in patients.
  • Facilitated therapeutic communication, conflict resolution and crisis intervention by redirecting negative behaviors and helping patients regain or improve coping abilities.
  • Sustained quality standards by performing routine medication audits and upholding internal and industry best practices.
  • Performed triage on incoming patients and determined severity of injuries and illnesses.
  • Advocated for and strived to protect health, safety and rights of patient.
  • Provided exceptional care to high-acute patients needing complex care such as ventilator management, extensive wound care and rehabilitation.
  • Performed frequent checks on life support equipment and made necessary adjustments to preserve optimal patient conditions.
03/2005 to 07/2010 Emergency Room Nurse Lancaster Regional Hospital | City, STATE,
  • Kept optimal supply levels in treatment rooms, triage and other areas to meet typical patient loads.
  • Educated patients and answered questions about health condition, prognosis and treatment.
  • Educated family members and caregivers on patient care instructions.
  • Updated patient charts with data such as medications to keep records current and support accurate treatments.
  • Administered medications via oral, IV and intramuscular injections and monitored responses.
  • Collaborated with physicians to quickly assess patients and deliver appropriate treatment while managing rapidly changing conditions.
  • Answered codes quickly and orchestrated efficient, skilled medical care.
  • Teamed on trauma and emergency interventions involving serious head injuries, gunshot wounds and thoracic trauma.
  • Vaccinated patients to protect individuals from measles, pneumonia, influenza and other illnesses of concern.
  • Trained new nurses in proper techniques, care standards, operational procedures and safety protocols.
  • Collaborated with law enforcement on criminal cases by quickly reporting injuries and collecting needed evidence.
  • Administered different therapies and medications in line with physician orders and treatment plan.
  • Communicated openly and collaboratively with all healthcare staff to organize successful patient care.
  • Equipped patients with tools and knowledge needed for speedy and sustained recovery.
  • Promoted patient and family comfort during challenging recoveries to enhance healing and eliminate non-compliance problems.
  • Worked with healthcare team to develop new dialysis treatment flow sheet and other log forms, improving clinical documentation and accountability.
  • Delivered high level of quality care to diverse populations while overseeing patient admission and triaging based on acuity and appropriate department admission.
  • Provided exceptional care to high-acute patients needing complex care such as ventilator management, extensive wound care and rehabilitation.
  • Conveyed treatment options, diagnosis information and home care techniques to patients and caregivers to continue care consistency.
  • Provided skilled, timely and level-headed emergency response to critically-ill patients.
  • Monitored patient reactions after administering medications and IV therapies.
  • Investigated and resolved issues affecting hospital operations and patient care.
  • Communicated with healthcare team members to plan, implement and enhance treatment strategies.
  • Observed and documented patient factors such as diets, physical activity levels and behaviors to understand conditions and effectively modify treatment plans.
  • Accurately documented treatment, medications and IVs administered, discharge instructions and follow-up care.
Expected in 05/1999 to to Associate of Science | Nursing Alvernia College, , GPA:

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Resume Overview

School Attended

  • Alvernia College

Job Titles Held:

  • Home Health Case Manager
  • IV Team Nurse
  • Emergency Room Nurse


  • Associate of Science

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