home health care manager resume example with 14+ years of experience

Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • H: (555) 432-1000
  • C:
  • Date of Birth:
  • India:
  • :
  • single:
  • :

Results-focused professional with strengths in communication, mental health counseling, and personal healthcare needs of individual. Proactive leader with strengths in teamwork and collaboration. Proficient in leveraging teaching and psychology/mental health counseling knowledge to promote the achievement of learning objectives and quality of life improvement of clients. Adept at managing concurrent objectives to promote efficiency and influence positive outcomes. Motivated professional offering Master's Degrees in Teaching and Counseling. Adds value to any organization in need of great collaboration, interpersonal and multitasking abilities.

  • Records management
  • Patient safety
  • Acute and rehabilitative care
  • Schedule management
  • Organizational skills
  • Active listening
  • Training & development
  • Friendly, positive attitude
  • Critical thinking
  • Supervision & leadership
  • Good work ethic
  • Multitasking
  • Reliable & trustworthy
  • Communication
  • Behavioral/cognitive skills development
  • Differentiated learning techniques
  • Student rapport
  • Instructional best practices
  • Classroom management
  • Calm under pressure
  • Creative lesson plan development
  • Reporting and documentation
Home Health Care Manager, 07/2008 - Current
Lehigh Valley Hospital & Health Palmerton, PA,
  • Independently manage medical care, including daily routine procedures, weekly medical appointments, surgical events and post-operative care.
  • Collaborated with multi-disciplinary staff to improve overall patient care and response times.
  • Initiated training and education programs for supporting family members and siblings.
  • Direct daily operations at home caring for special needs individuals
  • Solicited medical history information from patient and physicians to obtain best and most effective medical advice and treatments.
Intern Student/ Counselor, 03/2020 - 05/2022
Thrivemind Counseling And Wellness City, STATE,
  • Counselor In Training (CIT)
  • Under the direct supervision of a fully licensed LCSW, I provided pro- bono psychotherapy to clients utilizing a variety of clinical theories and modalities
  • I was responsible for intake, weekly documentation of therapeutic process, client/schedule management
  • I facilitated a bi-weekly LGBTQ+ support group.
  • Participated in weekly staff meetings and team building events.
  • Worked with colleagues and supervisor to establish core skills related to job and industry.
Intake Coordinator/Personnel Management, 06/2019 - 11/2021
Benton Street Counseling LLC City, STATE,
  • My duties included new client intake, charting, secretarial duties, clinician support and various office management tasks
  • Scheduled and confirmed client appointments for mental health counseling and consultation services.
  • Compiled physical and digital documents, charts and reports.
  • Maintained positive attitude and effectively de-escalated clients during crisis situations.
  • Answered and logged incoming inquiries via phone, fax and email.
  • Conducted client intake interviews to collect relevant information and insurance details.
  • I managed pay roll scheduling, credentialing documentation and organization of all personnel, client, expense records.
Lead Unit Psychiatric Assistant, 10/2015 - 04/2016
Piney Ridge Center City, STATE,
  • Recorded and closely monitored patient behaviors and progress to effectively identify changes needing attention.
  • Emotionally supported adolescent patients, monitoring changes in behavior for potentially dangerous changes.
  • Maintained professionalism in emergency situations, assisting staff members in de-escalation actions and monitoring patients.
  • Supervised and secured patients restricted to assigned areas.
  • Utilized behavior modification and personal development and group programs within unit
  • Duties included record management of daily routines
  • Time management of client’s daily care routine, planning and implementation of various therapeutic group activities, life skills training.
  • Implement suicide prevention methods, scar assessments, and effective staff support.
  • Certified in life saving techniques and safe, effective physical de-escalation procedures.
Education and Training
Master of Arts: Counseling, Expected in 05/2022
Webster University - St Louis, MO
Status -
  • Major in Counseling: Emphasis On Marriage Family & Children.
  • American Counseling Association Member
  • 3.8 GPA
Master of Arts: Teaching, Expected in 05/2015
Kaplan University - Chicago, IL,
Status -
  • Major in Teaching
  • Enrolled in Teachers of Tomorrow, NC for certification
  • Golden Key Honors Member
  • 3.9 GPA
Bachelor of Science: Psychology, Sociology & Criminal Justice, Expected in 05/2011
Drury University - St Louis, MO,
Status -
  • Major in Psychology
  • Major in Sociology
  • Major in Criminal Justice
  • Dean's List Honoree Spring 2008-2009
  • Dean's List Honoree Fall 2010-2011
  • Dean's List Honoree Spring 2010-2011
  • Alpha Sigma Lambda Honor's Society Member
  • Completed coursework in Psychology, Sociology and Criminal Justice
  • 3.4 GPA
Additional Information
  • My skills include proficiency in time management as evidenced by my ability to multi-task and produce superior results. In addition, I am highly proficient at meeting professional and personal objectives. I am skilled in classroom settings through classroom management and curriculum planning, therapeutic group settings and high stress conflict resolution, crisis intervention and de-escalation practices. I am proficient at mental health case conceptualization, treatment planning and treatment implementation, as well as case study and management. I hold current limited liability insurance through the ACA as well as current certifications for telehealth.
  • Currently, I sit on the Board of Directors for the Onslow County LGBTQ Community center and particpate in volunteer opportunities regularly.

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Resume Overview

School Attended

  • Webster University
  • Kaplan University
  • Drury University

Job Titles Held:

  • Home Health Care Manager
  • Intern Student/ Counselor
  • Intake Coordinator/Personnel Management
  • Lead Unit Psychiatric Assistant


  • Master of Arts
  • Master of Arts
  • Bachelor of Science

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